• Responsibility for pre-sales and active sales of telephony solutions in the area of Alcatel-Lucent Enterprise (ALE) as well as Mitel/Unify. • Support for customer projects in system business. • Active product sales and pre-sales for enterprise solutions. • Business development with the focus vendors. • Competent point of contact for system integrators and channel partners. • Management of project inquiries in the area of PBX systems. • Monitoring of key accounts and deriving appropriate measures. • Close collaboration with the sales team and internal sales departments. • Continuous expansion of product knowledge.

Role Description We’re seeking a Pre‑Sales Engineer who combines deep technical curiosity with consultative sales expertise to drive success within DocuWare’s partner ecosystem. This role plays a critical part in supporting sales efforts by providing solution insights throughout the sales cycle. You’ll collaborate closely with our Authorized DocuWare Partners (ADPs) and internal teams to design, demonstrate, and position high‑value solutions that leverage DocuWare’s Intelligent Document Processing (IDP) and AI‑based automation capabilities. Acting as a trusted advisor, you’ll bridge business needs with technical possibilities—helping partners and customers harness intelligent automation, document understanding, and process optimization. You’ll also shape product innovation by collaborating with Product Management to communicate market feedback, feature requests, and business cases that expand DocuWare’s solution capabilities across the IDP and AI landscape. The territory for this role is nationwide; however, residence in Eastern Standard Time or Central Time is preferred. Responsibilities: - Partner with Sales and Channel teams to support ADPs in technical pre‑sales activities, including discovery, demo configuration, solution design, and proposal development. - Conduct tailored software demonstrations and workshops showcasing the power of DocuWare’s AI‑enhanced and IDP capabilities, connecting use cases directly to customer workflow challenges. - Collaborate with sales representatives and professional services teams to translate business requirements into technical architectures aligned with digital transformation goals. - Assist Professional Services in scoping and quoting implementation projects, ensuring proposed solutions are feasible and value‑aligned. - Deliver technical enablement sessions and training workshops for ADPs—developing them into DocuWare IDP experts who can independently position and demonstrate the platform. - Lead technical discovery, qualification, and needs assessments; support RFP/RFI responses, integrations, and custom configuration scoping. - Prepare and manage proof‑of‑concept (POC) and pilot environments to validate proposed solutions, including testing advanced document AI features. - Partner with Product Management to relay market insight, build business cases for new AI/IDP functionality, and support communication of customer and partner feature requests. - Maintain and document pre‑sales activities in CRM systems, including configurations, technical objections, and engagement outcomes. - Continuously expand technical knowledge of DocuWare’s solution portfolio, IDP stack, AI integrations, and complementary technologies to deliver best‑in‑class consultation. Qualifications - Ability to travel three weeks a year outside territory - DoucWorld (locations vary), Beacon NY and within wider territory for team building event. - Ability to travel occasionally to channel partners (less than 50% of time would be spent in travel). - Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience). - 3+ years of experience in pre‑sales engineering, solution consulting, or technical sales support. - Strong understanding of SaaS, cloud architecture, document management, or workflow automation technologies. - Excellent communication skills—able to convey complex technical concepts clearly to both business and technical audiences. - Demonstrated success conducting product demos and proof‑of‑concepts. - CRM proficiency (e.g., Salesforce) and familiarity with sales enablement processes. - Ability to travel occasionally for partner workshops, industry events, or customer visits. Benefits - $105,000 base plus commission, no cap on compensation however OTE is expected range of $150,000 to $200,000. - DocuWare funds $2,000/$4,000 annually towards single/family HDHP deductible. - Your choice of 4 medical plans (HDHP, EPO, PPO). - Short Term Disability (100% company paid). - Long Term Disability (100% company paid). - Group Term Life insurance (100% company paid). - 401(K) with company match. - 12 annual paid holidays and generous PTO plan. - Profit Sharing. - Internationally growing and well established company. - Thorough onboarding & induction period. - Training and development opportunities. - Participation in a positive intercultural company culture with an openness to new ideas. - Virtual instructor led fitness offerings. - Access to Udemy training academy and Tuition Reimbursement. - Flexible Spending & Dependent Care Accounts. - Company events and more.

• Partner with sales teams to qualify SAP GROW opportunities and develop account strategies. • Lead discovery sessions to understand customer business challenges, objectives, and transformation goals. • Conduct solution presentations, workshops, and executive briefings for prospective clients. • Demonstrate SAP S/4HANA Cloud Public Edition capabilities and business process best practices. • Develop compelling value propositions tailored to customer requirements and industry needs. • Support proposal creation, RFP/RFI responses, Statements of Work (SOW), and pricing discussions. • Assist in developing business cases, ROI analyses, and transformation roadmaps. • Design high-level SAP Cloud solution architectures aligned with customer requirements. • Guide customers through SAP Fit-to-Standard methodologies and cloud adoption strategies. • Collaborate with functional consultants and solution architects to define implementation approaches. • Recommend SAP best practices and clean-core strategies for future scalability. • Identify integration, reporting, analytics, and data migration considerations during solutioning. • Build trusted relationships with executive sponsors, business leaders, and IT stakeholders. • Present SAP Cloud transformation strategies to C-level executives and decision-makers. • Address customer concerns related to implementation, adoption, governance, and business value realization. • Act as a subject matter expert for SAP GROW offerings and SAP Cloud ERP solutions. • Stay current on SAP GROW, SAP S/4HANA Cloud Public Edition, and SAP Business Technology Platform innovations. • Support marketing initiatives, webinars, thought leadership content, and industry events. • Contribute to reusable presales assets, demo environments, and proposal templates. • Collaborate with SAP and strategic partners on joint go-to-market activities.

• Acting as a functional expert for the Causeway Software products. • Commanding a comprehensive understanding of the software, related target markets, technological trends, and competitive landscape to effectively position the software, evidencing the business advantage and value available to the prospect. • Identify and document value to a prospect or customer organisation. • Creating and delivering compelling presentations and software demonstrations for a range of stakeholders within a prospect or customer organisation that clearly illustrate how our solutions can address their pain points and create measurable value. • Writing competitive business system functional responses. • Carrying out technical & functional qualification, running discovery sessions, creating process maps, compiling Scopes of Works. • Designs and delivers webinars that highlight our deep understanding of the challenges facing the industries we serve and the value we can deliver to address those challenges and leverage new opportunities. • Strong ability to engage with prospects and customers in a consultative manner, actively listening to their concerns, objectives, and feedback, and using this engagement to optimise proposed solutions. • Creating and maintaining a range of enablement resources to support the wider Revenue function in achieving its goals. • Engages on Strategy with the wider revenue team (Sales, Accounts, Marketing) on best approaches to win business in new and existing markets. • Collaborates with product teams as required to support the identification of new development opportunities that could bring benefits to the business and the markets we serve. • Assesses functional requirements in new market verticals to identify new potential areas of growth for the business. • Identify new and innovative technologies, approaches, and techniques to enhance the way we market and present our solutions to prospects and customers.