DocuWare

Role Description We’re seeking a Senior Account Executive responsible for promoting DocuWare solutions and generating revenue exclusively through our Base and Silver partners. The focus of this role is to help grow business within this designated partner channel using a consultative, solution-selling approach and to promote these techniques across the network. For this position, you will need to live in: - New York - Vermont - New Hampshire - Rhode Island - Massachusetts - Maine - New Jersey - Connecticut - Pennsylvania - Ohio - Michigan - Indiana - Kentucky - West Virginia - Virginia - North Carolina - D.C. - Delaware - Maryland Qualifications - Ability to travel three weeks a year outside territory - DocuWorld (locations vary), Beacon NY and within wider territory for team building event. - Bachelor's degree in business, marketing, or related field or equivalent combination of education and relevant experience. - 2+ years of experience in channel sales, preferably in the software industry. - Proven track record of success in developing and managing channel partnerships. - Strong communication, negotiation, and relationship-building skills. - Experience with sales training and enablement programs. Requirements - Consistently meet or exceed sales quotas and other defined performance metrics. - Identify and recruit new channel partners in coordination with the Strategic Account Executives. - Develop and maintain strong relationships with existing partners and resellers to foster long-term collaboration. - Collaborate with partners to design and implement joint go-to-market strategies. - Monitor partner performance, offering coaching and support to ensure achievement of goals. - Develop and deliver channel sales training programs to enhance partner effectiveness. - Attend industry events and trade shows to promote company products and services. - Work cross-functionally with internal sales and marketing teams to ensure partners have all necessary resources for success. Benefits - $ base plus commission, no cap on compensation however OTE is expected range of - DocuWare funds $2,000/$4,000 annually towards single/family HDHP deductible. - Your choice of 4 medical plans (HDHP, EPO, PPO). - Short Term Disability (100% company paid). - Long Term Disability (100% company paid). - Group Term Life insurance (100% company paid). - 401(K) with company match. - 12 annual paid holidays and generous PTO plan. - Profit Sharing. - Internationally growing and well established company. - Thorough onboarding & induction period. - Training and development opportunities. - Participation in a positive intercultural company culture with an openness to new ideas. - Virtual instructor led fitness offerings. - Access to Udemy training academy and Tuition Reimbursement. - Flexible Spending & Dependent Care Accounts. - Company events and more.

Role Description We’re seeking a Pre‑Sales Engineer who combines deep technical curiosity with consultative sales expertise to drive success within DocuWare’s partner ecosystem. This role plays a critical part in supporting sales efforts by providing solution insights throughout the sales cycle. You’ll collaborate closely with our Authorized DocuWare Partners (ADPs) and internal teams to design, demonstrate, and position high‑value solutions that leverage DocuWare’s Intelligent Document Processing (IDP) and AI‑based automation capabilities. Acting as a trusted advisor, you’ll bridge business needs with technical possibilities—helping partners and customers harness intelligent automation, document understanding, and process optimization. You’ll also shape product innovation by collaborating with Product Management to communicate market feedback, feature requests, and business cases that expand DocuWare’s solution capabilities across the IDP and AI landscape. The territory for this role is nationwide; however, residence in Eastern Standard Time or Central Time is preferred. Responsibilities: - Partner with Sales and Channel teams to support ADPs in technical pre‑sales activities, including discovery, demo configuration, solution design, and proposal development. - Conduct tailored software demonstrations and workshops showcasing the power of DocuWare’s AI‑enhanced and IDP capabilities, connecting use cases directly to customer workflow challenges. - Collaborate with sales representatives and professional services teams to translate business requirements into technical architectures aligned with digital transformation goals. - Assist Professional Services in scoping and quoting implementation projects, ensuring proposed solutions are feasible and value‑aligned. - Deliver technical enablement sessions and training workshops for ADPs—developing them into DocuWare IDP experts who can independently position and demonstrate the platform. - Lead technical discovery, qualification, and needs assessments; support RFP/RFI responses, integrations, and custom configuration scoping. - Prepare and manage proof‑of‑concept (POC) and pilot environments to validate proposed solutions, including testing advanced document AI features. - Partner with Product Management to relay market insight, build business cases for new AI/IDP functionality, and support communication of customer and partner feature requests. - Maintain and document pre‑sales activities in CRM systems, including configurations, technical objections, and engagement outcomes. - Continuously expand technical knowledge of DocuWare’s solution portfolio, IDP stack, AI integrations, and complementary technologies to deliver best‑in‑class consultation. Qualifications - Ability to travel three weeks a year outside territory - DoucWorld (locations vary), Beacon NY and within wider territory for team building event. - Ability to travel occasionally to channel partners (less than 50% of time would be spent in travel). - Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience). - 3+ years of experience in pre‑sales engineering, solution consulting, or technical sales support. - Strong understanding of SaaS, cloud architecture, document management, or workflow automation technologies. - Excellent communication skills—able to convey complex technical concepts clearly to both business and technical audiences. - Demonstrated success conducting product demos and proof‑of‑concepts. - CRM proficiency (e.g., Salesforce) and familiarity with sales enablement processes. - Ability to travel occasionally for partner workshops, industry events, or customer visits. Benefits - $105,000 base plus commission, no cap on compensation however OTE is expected range of $150,000 to $200,000. - DocuWare funds $2,000/$4,000 annually towards single/family HDHP deductible. - Your choice of 4 medical plans (HDHP, EPO, PPO). - Short Term Disability (100% company paid). - Long Term Disability (100% company paid). - Group Term Life insurance (100% company paid). - 401(K) with company match. - 12 annual paid holidays and generous PTO plan. - Profit Sharing. - Internationally growing and well established company. - Thorough onboarding & induction period. - Training and development opportunities. - Participation in a positive intercultural company culture with an openness to new ideas. - Virtual instructor led fitness offerings. - Access to Udemy training academy and Tuition Reimbursement. - Flexible Spending & Dependent Care Accounts. - Company events and more.

Role Description You are a real team player who likes to deal with complex software support requests and you always find a perfect solution. Databases, server operating systems, and queries in SQL are no witchcraft for you. You live the thought "there's nothing you can't learn." Perfect, we would really like to get to know you better! - Support DocuWare’s partners and customers (FR/EN) - Qualification & analysis of complex issues in virtual and cloud-based environments - Provision of individual solutions, partly in cooperation with team colleagues - Dealing with requests using remote tools, mail, and telephone (no call center activity) - Documentation of the processing steps in the central ticket system - Coordination and cooperation with software development and product management Qualifications - Completed training as an IT specialist, IT informatics clerk, or a similar apprenticeship - Motivated career changers are also welcome! - Initial experience in customer/IT support - Sound knowledge of Microsoft Windows client and server operating systems - Good knowledge of databases (e.g. MS-SQL, Oracle, MySQL) and Microsoft web servers - Ideally knowledge of creating queries in SQL - Very good knowledge of French & English, German is a plus - Service- and customer-oriented appearance Benefits - Globally distributed, international teams working in locations such as Germering, New York, and Sofia - Flexible work location and hours, with the ability to work from home in France - Individual support with regular training tailored to your needs (e.g. conferences, internal team building measures) - Regular employee and team events (virtual or on-site) to ensure excellent collaboration - Quarterly visits to the office in Germering with colleagues from Europe - Sustainability and social commitment, supporting volunteer organizations and local sports clubs - Use of the latest technologies - Wide scope for responsibility and creativity, flat hierarchies, short decision-making channels - A stable job with a well-established and growing company - 30 Days Work from Abroad: Experience international opportunities and broaden your horizons