• Own the lead lifecycle from marketing-accepted lead through demo requested, across both the high-velocity and the enterprise motions. • Design and run nurture programs and journeys by segment and stage that move leads toward a demo, partnering with content and product marketing for the assets. • Own segmentation, send strategy, and sequencing across email and lifecycle channels. • Manage email deliverability, sending reputation, and list health, in partnership with revenue operations on the underlying data. • Define and maintain lead scoring and stage definitions with revenue operations and sales, so MAL and Demo Requested mean the same thing to everyone. • Re-engage dormant and not-yet-ready leads rather than letting them go cold. • Own ABM programs against named target accounts, concentrated on the enterprise and acute motion. • Build and run coordinated, multi-channel account plays — email, web personalization (with the website owner), paid (with the agency), and sales outreach — that move accounts toward a demo. • Partner with the segment demand-generation owners, who set the target accounts and the messaging; you own the orchestration and the plays. • Coordinate closely with SDRs and AEs so marketing and sales plays are sequenced, not duplicated. • Operationalize intent and engagement signals (for example, from 6sense) into timely plays, using the enriched data revenue operations provides rather than owning the enrichment itself. • Measure at the account level: engagement, pipeline influenced, and demos generated. • Own the MAL-to-Demo-Requested conversion rate as the role’s primary metric. • Partner with the Website Experience & Conversion Manager on the landing pages and forms your programs drive to, so the journey stays continuous from email to page to conversion. • Find and remove friction in the path from first marketing touch to demo request. • Continuously test subject lines, offers, sequences, and play design, and act on what the data shows.

Role Description Lead Analytics Strategy and Client Impact - Serve as a strategic analytics partner across multiple client accounts, helping clients and internal teams answer complex measurement and performance questions. - Support the development and implementation of measurement frameworks that align media investments with business objectives and client goals. - Develop test-and-learn plans, optimization recommendations, and performance analyses that drive informed decision-making. - Translate complex data into compelling stories, actionable insights, and strategic recommendations that improve marketing effectiveness and business outcomes. - Confidently present findings, recommendations, and next steps to senior/executive-level clients and internal stakeholders. Own Analytics Execution - Apply critical thinking to determine the appropriate data sources, methodologies, and analytical approaches for each business challenge. - Lead advanced analytics initiatives including incrementality testing, experimentation, media mix modeling, attribution analysis, forecasting, and customer analytics. - Connect data across media platforms, conversion sources, web analytics tools, and business systems to develop a complete view of performance. - Uncover insights and build the story in the data and communicate insights and opportunities with executive and internal stakeholders. - Build and maintain queries, analyses, and reporting solutions to answer business-critical questions using media, behavioral, and performance data. Own Reporting, Insights, and Data Integrity - Design and deliver dashboards, forecasts, scenario analyses, and performance reporting using business intelligence tools. - Ensure accuracy, consistency, and integrity across analytics outputs and client deliverables. - Troubleshoot data and reporting issues while partnering with cross-functional teams to resolve discrepancies and improve processes. - Maintain documentation of methodologies, reporting logic, and data sources to support scalability and consistency. Collaborate and Improve Analytics Operations - Partner closely with media, data engineering, strategy, and client services teams to ensure measurement solutions support broader business goals. - Identify opportunities to improve workflows, reporting processes, tools, and operational efficiency. - Contribute to the continued evolution of the analytics practice through knowledge sharing, innovation, and best-practice development. - Help identify and build AI solutions that can improve productivity and efficiency across the team. Support Team Growth - Provide mentorship, guidance, and support to analysts through project collaboration, coaching, and feedback. - Share knowledge and best practices that elevate the overall capabilities of the analytics team. - Contribute positively to a collaborative, learning-oriented team environment. Qualifications - 5+ years of experience in marketing analytics, performance analytics, measurement strategy, media analytics, or a related field. - Hands-on experience designing, executing, and analyzing incrementality tests, geo holdout studies, experimentation frameworks, and measurement roadmaps across digital marketing channels. - Deep experience with marketing measurement methodologies including incrementality testing, geo holdout studies, experimentation frameworks, attribution, media mix modeling (MMM), customer analytics, and lifetime value (LTV) analysis. - Strong hands-on experience building analyses from raw data and translating findings into strategic recommendations. - Advanced proficiency with SQL and experience working with large, complex datasets. - Strong understanding of statistical and measurement concepts, with the ability to clearly explain methodologies, assumptions, and findings to both technical and non-technical audiences. - Experience creating dashboards and data visualizations; Tableau experience strongly preferred. - Experience working with marketing and audience platforms such as Google, Meta, Adobe, Salesforce, or similar ecosystems. - Strong understanding of performance marketing metrics and the ability to connect marketing activity to business outcomes. - Confident communicator who can clearly explain analytical concepts and recommendations to both technical and non-technical audiences. - Experience presenting insights and recommendations directly to clients, executives, or senior stakeholders. - Highly organized, accountable, and comfortable managing multiple priorities in a fast-paced environment. - Curious, proactive problem-solver who thrives in ambiguity and enjoys figuring things out. - Experience mentoring, coaching, or guiding junior analysts is preferred, though prior formal people management experience is not required. Benefits - Remote or hybrid work environment with flexible hours. - Unlimited PTO + company holidays. - Comprehensive medical, dental, vision, and disability coverage. - Life & AD&D insurance. - 401(k) with company match. - Paid parental leave & family support. - Pet care perks & insurance. - Commuter & transit benefits. - Exclusive employee discounts. - Salary: $115,000 - $130,000 USD annually.

• Own the global Team Member technology experience from day one onboarding through every day they’re here. • Lead a globally distributed team of EUS engineers, set the strategy for how we deliver support at scale. • Partner closely with People Operations, Security, IT Engineering, and Workplace to ensure technology removes friction rather than creating it. • Measured on Team Member satisfaction, operational excellence, and ability to scale support through automation, AI, and well-designed processes. • Report into IT leadership and have visibility across the company on everything from new-hire experience to global office expansions and SaaS portfolio strategy.

Role Description Reporting to the VP, Marketing and Operations, the Member Success Manager serves as the operational leader for Health Evolution’s executive members. This person will ensure our member’s success and continued participation in Health Evolution’s convenings. This person will have outstanding communication, organizational and problem-solving skills along with a passion for ensuring a white glove member experience. Primary Job Responsibilities - Build and maintain meaningful one-on-one relationships with executive members, serving as their primary point of contact and trusted resource within Health Evolution. - Develop and manage a best-in-class member onboarding experience. - Manage reporting of KPIs to track member benefit utilization, program engagement, and overall health of the membership. - Develop a deep understanding of each member's priorities and interests to deliver personalized program recommendations and connections. - Lead membership retention strategy, identifying at-risk members early and executing proactive outreach to drive renewal and long-term participation. - Partner cross-functionally to shape and continuously elevate the member experience across all touchpoints throughout the program year. - Continuously refine member support processes and service standards to improve response times, resolution quality, and overall member satisfaction. - Resolve membership and event-related inquiries with urgency and professionalism, ensuring every interaction reinforces trust and confidence in Health Evolution. - Serve as a knowledgeable, responsive resource for members across all Health Evolution products and programs, delivering support that reflects the caliber of our executive audience. - Serve as the internal voice of the member, sharing insights and trends with leadership to shape strategy and product offerings. - Conduct regular proactive touchpoints (check-ins, calls, surveys) to understand member goals, gather feedback, and identify opportunities to deepen engagement. - Identify opportunities to expand member engagement, including upsell or referral opportunities where appropriate. Qualifications - Bachelor’s degree. - 4 or more years of work experience in a professional customer success or support role. - Demonstrated proficiency in Salesforce, Microsoft Word, Excel, and PowerPoint; advanced Excel skills greatly appreciated. - Demonstrated ability to communicate effectively with executives and colleagues. - Strong analytical skills. - Ability to work independently, but collaboratively in a remote environment. - Demonstrated curiosity in our healthcare system and the people who make it better. Benefits - Ability to work remotely. - Competitive compensation. - Competitive, comprehensive health care coverage. - Flexible paid time off. - 401k w/company match.