Role Description As the Implementation Manager, you will be responsible for leading and managing all aspects of pharmacy benefit management (PBM) implementations for new and existing clients, including client onboarding, TPA integrations, and program implementations, from initiation through successful deployment. At OccuNet, you will be responsible for directing all aspects of client implementations, partnering with all key stakeholders (i.e., sales, account management, third-party administrators (TPAs), brokers, consultants, plan sponsors, vendor partners, and other internal business units) to coordinate project deliverables, manage project timelines, and ensure key deliverables are executed successfully and within established deadlines. Through proactive communication, strong project management, and effective issue resolution, you will drive successful implementation outcomes ensuring customer expectations are consistently satisfied or exceeded. Duties & Responsibilities - Serve as the primary point of contact for all implementation-related activities throughout project lifecycles. - Lead end-to-end implementation activities for new client implementations, TPA integrations, client migrations, and program implementations. - Effectively transition the client relationship post-implementation to Account Management. - Develop and maintain detailed implementation plans, timelines, milestones, and deliverables. - Proactively identify risks, dependencies, and potential roadblocks. - Facilitate implementation meetings, status reviews, and project communications with internal and external stakeholders. - Anticipate project risks and dependencies, developing mitigation strategies to minimize disruptions. - Drive accountability among project participants to ensure timely completion of tasks and deliverables. - Ensure all implementation requirements, configurations, testing activities, and deliverables are completed accurately and on schedule. - Evaluate the impact of client-requested exceptions and develop reasonable alternatives. - Assess gaps and recommend enhancements related to new and/or existing products, services, and workflows. - Identify opportunities for cross sales of additional products and services throughout the implementation process. - Contribute to the development of new or updated implementation tools, resources, and materials. - Participate in the development and introduction of new products; identify the potential impact to workflows and the overall implementation process. - Solicit and assess internal and external customer feedback to enhance continuous quality improvement on the implementation process. Qualifications - Bachelor's degree or equivalent experience. - 3 years+ of PBM implementation, pharmacy benefit project management, or related healthcare implementation experience. - Project management certification (PMP, CAPM, PMI or similar) preferred. - Experience working with TPAs, health plans, self-funded employers, or healthcare technology vendors. - Strong understanding of PBM operations, pharmacy benefits, claims processing, eligibility management, and implementation workflows. - Knowledge of Electronic Data Interchange (EDI), eligibility file structures, claims testing, and system integration processes. - Proven ability to manage multiple complex projects simultaneously in a fast-paced environment. - Experience interacting with various levels of organizations to effectively influence others and achieve optimal results. - Expertise working within the Tredium claims adjudication system is strongly preferred. Requirements - Highly organized and able to quickly prioritize multiple assignments with high quality results. - Exceptional analytical and problem-solving capabilities. - Attention to detail and accuracy while focusing on overall project deliverables. - Strong interpersonal communication skills (both written and verbal). - Exercises creativity and innovation in achieving project results. - Proficient with Microsoft Office Suite or related software. - Full-time, Monday to Friday 8 am – 5 pm CST. - On-site, in-person or remote with periodic travel to Amarillo, TX and client sites, depending on expertise. Benefits - 401(k) with matching - Dental insurance - Health insurance - Vision insurance - Health savings account - Paid time off

Role Description Ulteig is searching for a strategic, analytical, and forward-thinking Mountain West/Desert Southwest Market Leader to join our Transportation Lifeline Sector team. This position can sit anywhere within the Mountain West or Desert Southwest, with preference for the Denver Metro area, and will report directly to the Transportation Market Director. - Own the Mountain West/Desert Southwest market, in service to Ulteig’s national strategy for the Transportation market. - Develop, share, and leverage a deep command of regional market dynamics, including client needs, how to differentiate in the market, competitive landscape, policy and regulation, and beyond. - Lead (as PM or PIC) high-profile projects in the region, maintaining an approximate billability of 10% annually. - Communicate with excellence in all mediums, from in-depth proposals to e-mails. - Actively listen to understand client needs and the needs of our technical teams; build consensus and lead with influence. - Provide oversight and support to Client Team Leads (CTLs), project managers, and other technical team members with client relationship and business development responsibilities. - Understand, build, develop and nurture Ulteig’s reputation with all clients, partners and subconsultants, with close collaboration with our Client Team Leads (CTLs) and technical teams. - Commit to a strong industry reputation and personal brand, with an active, visible presence on regional boards and committees, in speaking engagements, etc. - Build and maintain diverse, trusting, and high-value relationships, both internally with technical staff, leadership, and shared services teams, and externally with our clients, our partners and subconsultants, and broadly across our industry. - Hold a deep understanding of Ulteig’s existing and potential future capabilities. - Identify short-term, mid-term, and long-term opportunities across our transportation service lines. - Close opportunities and support excellence in our delivery of the work those opportunities create. - Attend to all facets of our business related to your role and in the manner of a strategic leader in our company, from maintaining data on client contacts and information, to budgeting for business development initiatives, to participating in activities that promote connectivity and culture among our staff. Qualifications - Bachelor’s degree required, preferably in Engineering, with a PE a plus. - Minimum of 8 years of experience in business development and/or consulting in the transportation industry required, ideally at a consulting/professional services firm. - Experience in transportation planning, engineering, design, consulting, construction, and/or project management techniques and philosophies required, with direct expertise in one or more of our core capabilities preferred. - Deep understanding of the Mountain West and/or Desert Southwest transportation market preferred, including market dynamics, policy, competitive landscape and more. - Direct existing relationships with Mountain West and/or Desert Southwest clientele strongly preferred. - Demonstrated experience in creating and building a pipeline of opportunities and closing high-value business. - Customer Relationship Management software experience with D365 CRM, Salesforce, including Power BI desired. - Proven experience in Microsoft Software Applications (Word, Excel, PowerPoint, and Access) and additional software knowledge depending on specialty. - Independent judgment and initiative are required. - Must be willing and able to travel up to 50% of the time within the Mountain West and Desert Southwest regions and, at least several times each year, to locations outside of the Mountain West and Desert Southwest. - Demonstrates openness to innovation by embracing and applying evolving technology and AI tools to enhance workflows, solve problems, and drive continuous improvement. - Must have authorization to work permanently in the U.S. Benefits - Flexible Workplace - Employee Ownership - Competitive Pay - Comprehensive Benefits Package - Collaborative Environment - Innovative Culture

• Promotes operational excellence of the fraud program within the Enterprise Compliance Advisory function • Lead incident response team for fraud incidents, to include fraud prevention • Provide regular briefings to the Chief Compliance Officer for fraud incidents • Serve as MVB liaison with local, state, and federal law enforcement and other agencies to identify, report, and mitigate fraud and recover losses • Conduct the annual fraud risk assessment evaluating MVB’s enterprise customers, products/services, and geographies for inherent and residual risk • Responsible for owning and remediating any fraud related issues resulting from audits, exams, or compliance testing • Manage all aspects of fraud reporting at all levels, as appropriate to the audience • Liaise with partners across the enterprise to assist with managing the efforts of the fraud program • Develop and maintain policies, procedures, and training materials for the fraud program • Partner with external fraud consultants as needed to manage incidents and set strategies • Serve as the General Manager for MVB-owned fraud subsidiary, Paladin • Serve as point of escalation for front line fraud incidents and provide guidance for adequate fraud risk mitigation and remediation aligned to business policies and regulatory requirements • Assess fraud trends, operational performance, and process efficacy quantitatively and qualitatively • Participate in Enterprise Compliance and FinCrime Committees and share fraud program findings and metrics with Enterprise Compliance leadership • Coordinate with the Onboarding and Due Diligence operations team to appropriate assess fraud risk posed by new Fintech partners • Provide active oversight and guidance to staff responsible for the execution of investigative matters related to fraud • Oversee quality assurance efforts to ensure investigators are effectively and accurately completing fraud investigations • Develop and implement onboarding and ongoing training to maintain high customer service levels and knowledge of new and emerging threat landscape • Manage fraud tool and technology access and use for assessing fraud risk (LexisNexis, Clear, ChexSystems, Q2, Alloy, etc.) • Serve as the primary point of contact for client escalations and fraud risk involving VIP clients

• Support remote admissions efforts to effectively deliver quality customer service to prospective students. • Lead in the process of hiring, training, and managing admissions staff. • Initiate, design, and deliver departmental training and developmental activities that cover a variety of topics. • Follow all company, state, accreditor, and US DOE accreditation compliance regulations, processes, and policies. • Provide tactical guidance, assistance, and leadership to ensure new student satisfaction during the admissions process. • Ensure accuracy and timeliness of all paperwork and reports. • Randomly audit enrollment files to ensure accountability/accuracy of documents. • Collaboratively participate in employee performance evaluations and scheduled performance reviews. • Provide departmental updates through reports, discussions, and meetings with senior leadership. • Ensure that objectives, goals, plans, budgets, policies, practices and actions produce desired Admissions results, consistent with the overall mission and strategic plan for the department. • Develop and execute both short-term and long-term Admissions strategies in the department to ensure the Company’s growth and profitability objectives are met.