• Lead the existing entrepreneurship team through the transition to the CRA model • Define new benchmarks for performance, rigor, and output that align with the

Role Description The Senior Director of Store Quality plays a transformative role in shaping how guests become immersed in our gift shop experiences across the United States. Overseeing an extensive portfolio of cultural attraction stores, this leader ensures that every aspect of guest service, operations, and team performance reflects both Event Network’s and our partnerships CORE values. Passionately engaged in the Memories Made and ensuring that the Experience Always Matters. Serving as the primary partner contact, the Senior Director fosters trust-based relationships, aligning store operations with partner missions and brand integrity. Guided by passion for culture, community, and quality, this leader inspires teams, elevates standards, and champions innovation in experiential retail. Leading multiple Event Network store partnerships, the Senior Director builds and retains a high-performing, diverse team of Store Directors and Assistant Store Directors. Through strong leadership, coaching, and collaboration, this role drives operational excellence, talent development, and financial performance while reinforcing Event Network’s culture of inclusion, accountability, and purpose. This is not a traditional retail role — it’s a mission-driven position that blends operational excellence with storytelling and cultural engagement. Each store under this leader’s direction should embody the unique spirit of its location, transforming retail into a meaningful extension of the guest journey. Qualifications - Experience in partnership or client relationship roles within retail, merchandising, or operational strategy. - Creative problem-solver with strong communication and organizational skills; able to prioritize, manage projects, and drive alignment across partners and internal teams. - Proven ability to craft and deliver presentations from conception to execution, designing compelling decks, structuring KPIs and strategies into clear, persuasive narratives, and presenting with clarity, professionalism, and influence across audiences. - Strong analytical skills with knowledge of store and product KPIs (forecasting, conversion). - Demonstrated success leading through influence in matrixed, cross-functional environments. - Ability to travel throughout the year as needed. - Prior experience partnering with mission-driven institutions or cultural destinations is a strong asset. - Proficiency in Excel, Word, Outlook, and PowerPoint. Requirements - Collaborate with the SVP of Attraction Stores to develop strategic business plans for each business to maximize per capita sales, revenues and profitability; and consistently strive to exceed the expectations of our partners. - Develop and maintain a strong alliance with all partners with the goal of maintaining long term relationships and renew partnership agreements. - Foster a collaborative team environment that supports growth, continuous learning, and accountability. - Champion a workplace culture centered on empowerment, communication, innovation and purpose. - Drive operational outcomes by focusing on priorities, solving problems creatively, and advancing initiatives with urgency and clarity. - Own accountability for store performance metrics (KPIs’ / EBITDA) within assigned partnerships, monitoring operational quality, staffing, and service standards against business and partner expectations. - Proactively identify and escalate critical operational issues or risks, ensuring urgent matters are clearly communicated and resolved with the right stakeholders. - Approach new initiatives and standards with focus and discipline, ensuring each improvement reflects a thoughtful balance of guest impact, operational efficiency, and mission alignment. - Apply sharp prioritization to manage high-volume, fast-paced workflows with shifting timelines and multiple stakeholders. - Establish clear decision parameters, align cross-functional teams, and keep focus anchored on shared goals for store excellence and guest experience. - Create and present business reviews for partners that outline an overarching story with key messages to ensure a compelling, cohesive and innovative presentation that will maximize retail potential. - Interpret partnership expectations, align cross-functional operation strategies, and deliver clear, timely information to ensure stakeholders understand priorities, ownership, and required actions. - Ensure clarity and alignment of operational strategies across a specific portfolio of partnerships by serving as the central conduit for operations between partners and internal teams. - Possess strong communication instincts, with the ability to shift between email, calls, or meetings based on urgency, nuance, and relationship dynamics. - Balance partner expectations, guest insights, and internal strategies, providing clarity on operational goals without imposing personal viewpoints, so the right teams create the right solutions. - Keep the guest experience central to operational decision-making, balancing team, partner, creative, and leadership perspectives. - Establish clear decision parameters, align cross-functional teams, and keep focus anchored on shared objectives. Benefits - Medical, Dental, and Vision Insurance; Basic Life and AD&D Insurance; Long-Term Disability; plus Voluntary Benefits options 100% paid by employee: Voluntary Life and AD&D Insurance, Short-Term Disability (for employees outside of CA, NY, NJ, HI, RI, Puerto Rico), Accident Insurance, Critical Illness, Hospital Indemnity, and Pet insurance. - 401(k) Retirement Plan; Flexible Spending Accounts (FSA) - Employee Assistance Program (EAP) - Vacation Accrual; Sick Leave - Nine Paid Holidays - Profit Sharing Bonus Plan - 25% discount to shop at our stores; and a separate discount program with exclusive savings on a variety of brand-name products, services, travel, entertainment, tickets, and more.

Title: Associate Director,Head of Library Electronic & Digital Services Location: Rockville Centre United States Full Time StaffManagement Salary Range:$85,000.00 To $100,000.00 Annually Job Description: TYPE OF POSITION/EMPLOYMENT CATEGORY: Full-Time DEPARTMENT: Library SCHEDULE: Monday-Friday, Hours may vary due to occasional shifts in meetings, assigned classes, etc. - Occasional weekend days may be required. REMOTE WORK: Opportunity for remote work after the completion of the probation period - remote option 1 day per week or as necessary. TRAVEL: Occasional travel to professional conferences may be required for professional development purposes as well as external committee obligations. HOURS/WEEK and MONTHS/YEAR: 35 hours/week and 52 weeks/year FLSA STATUS: Exempt, Salaried GENERAL PURPOSE The Library Associate Director serves as the second-in-command, partnering with the University Librarian to manage daily operations, staff, and strategic initiatives. This senior leadership role manages a significant amount of the library’s budget and is a strong contributor in matters of policy development and facility management. In addition, the Associate Director oversees electronic and digital products and services (EDS), including the library’s website as well as personnel within Electronic Resources, Archives and Special Collections, and Access Services. ESSENTIAL DUTIES AND RESPONSIBILITIES - Ensures the financial stability and accessibility for the overall library and EDS departments by: - Partnering with the University Librarian toward developing and implementing strategic initiatives and goals, working in close collaboration in terms of overall library budgeting, policy, operations, and staff. - Managing budget expenditures for electronic resources, archives/special collections, and access/patron services, including the library's physical space. - Serving as the primary point of contact for addressing accessibility concerns within the library’s physical spaces as well as its electronic resources. - Providing leadership toward improving library resource offerings across a variety of platforms and devices - Acts in the capacity of the library’s technology lead by: - Managing interface customizations and integration of commercial products (Library Systems, e.g. Primo Discovery and Alma, as well as third-party vendors, e.g. SpringShare, Canvas, Pure). - Serving as the library webmaster within Molloy’s CMS environment and overseeing any library CMS editors. - Supporting and/or leading a concurrent variety of digital initiative projects across multiple areas of oversight. - Continuously monitoring and improving the library’s online presence, including its website architecture and integrations of web-based services into institutional systems. - Leading and/or participating in usability testing, analytics analysis, and assessment of the library’s virtual spaces. - Ensuring the implementation of consistent digital/web accessibility in adherence to WCAG standards. - Maintaining current awareness in web and digital content technologies - Serves as a professional representative and library leader to Molloy and the wider community by: - Participating in campus initiatives such as accreditation self-study, mission-related events, recruitment and orientation of new students and faculty. - Representing the library on campus-wide committees and taskforces. - Collaborating with other departments on campus, e.g. Office of Blended and Online Learning, Accommodate/Access, IT to ensure stability and easy access to electronic resources and digital products. - Serving on external professional committees, including participation in meetings and attending national and international events. - Fulfills the essential functional expectations for all academic librarians by: - Participating in reference shifts serving all Molloy patrons both in traditional and virtual environments. - Teaching instruction classes in research and information literacy to groups or individuals as assigned. - Maintaining a high level of proficiency in all library databases and resources; learning new technologies or resources and adapting to new methodologies as required. - Remaining current with developments in librarianship, seeking ongoing professional development opportunities on a continual basis. - Facilitating collection development efforts as an assigned subject(s) liaison, particularly when a new degree program is developed or is part of an accreditation/reaccreditation process. - Creating and maintaining LibGuides in assigned subject areas. - Other tasks as assigned. REQUIRED MINIMUM QUALIFICATIONS - Master's degree (ALA-accredited MLS or MLIS.) - A second master’s degree and/or demonstrable experience in technology/computer science field are required for the rank of Associate Director of Electronic & Digital Services. - 3 to 5 years of work related experience - Microsoft Office (Outlook, PowerPoint, Excel, Word) - Databases (Library related) - Web Development (CMS maintenance) - Backend System (Library related) PREFERRED QUALIFICATIONS - Knowledge in Archives and Records Management and Copyright preferred. RESPONSIBILITY FOR PUBLIC CONTACT - Daily contact requiring courtesy, discretion, and sound judgment. SALARY INFORMATION When determining the salary offer for a new employee, Molloy considers several key characteristics such as job knowledge, skills, and experience as well as internal and external equity. The hiring annual salary for this position is $85,000 to $100,000. This annual salary represents the University's good faith and reasonable estimate of the range of compensation at the time of posting. As part of its total compensation package, Molloy University offers an extensive range of benefits and programs for its employees including excellent health and dental insurance options, generous time off and tuition benefits.

Role Description We’re looking for a Director of Engineering to join our team and lead a critical part of our engineering organisation at a pivotal moment for Mews. This is a senior leadership role for someone who can combine technical depth, organisational leadership, and strong product instincts. You’ll help shape the next chapter of our Front of House department, as we work toward a future where Mews: - Recognises guests at scale - Delivers personalised experiences across the journey - Empowers staff with automation and next-best actions - Becomes the CRM of hospitality What You’ll Do - Lead and grow engineering teams through managers and senior individual contributors, creating clarity, accountability, and a high-performance culture. - Partner closely with Product, Design, Data, and other engineering leaders to turn strategy into execution across a complex, cross-product area. - Set engineering direction that balances speed, quality, and long-term scalability. - Raise the bar on engineering excellence, operational health, and delivery rigour. - Help teams ship the capabilities that matter most to our strategy, including areas such as guest recognition, personalised experiences, automation, role-aware workflows, and connected guest journeys. - Drive strong cross-tribe and cross-division collaboration. - Coach leaders to make sound decisions, reduce unnecessary complexity, and build teams that can move fast without collapsing under scale or operational pressure. What Success Looks Like - Building an engineering organisation that can deliver against the core outcomes Front of House is aiming for: - Increasing the share of the guest journey powered by Mews - Improving Guest Lifetime Value - Reducing Time to Serve for staff and guests - Helping teams translate strategy into measurable outcomes, with clearer metrics, better prioritisation, and stronger links between engineering delivery and business impact. Qualifications - Significant experience leading engineering organisations in a modern B2B SaaS, platform, or product company. - A track record of leading through scale, ambiguity, and change. - Strong technical judgment with the ability to guide architecture, quality, and execution. - Experience building healthy organisations through other leaders, including coaching engineering managers and senior engineers. - The ability to partner deeply with Product and Design. - A bias for clarity, pragmatism, and high standards. - Confidence making hard trade-offs: knowing when to simplify, when to invest, and how to keep teams focused on the most important outcomes. Why This Role Matters This role is an opportunity to lead at the intersection of technology, customer experience, and commercial impact, and to shape the engineering organisation that brings that vision to life. Pay Transparency at Mews Salary ranges are provided in good faith and reflect current market conditions and internal pay structures. Final compensation may be adjusted based on funding, budget constraints, or exceptional candidate qualifications, but will remain within reasonable proximity to the stated range. Pay range for this position: £135,000 — £155,000 GBP Benefits - Unlimited paid holiday - Participation in our company share program - Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service) - An annual Learning budget of €300 (and more for high performers) - Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself - A work from anywhere policy with flexibility to work abroad for a few weeks each year - Relocation options, available after one year - Flexible, hybrid working options - A home office setup budget and a monthly work-from-home allowance - Claude tokens for automating workflows Life at Mews We’re an equal opportunities employer. We value teams that reflect the diversity of the customers and communities we serve. Different perspectives make better ideas, stronger products, and a more welcoming company. - High autonomy means high responsibility. - Change is constant; teams, processes, and priorities continue to evolve. - We’re remote-first, not relationship-free; strong relationships matter. - AI is an integral part of our processes to amplify efficiency and productivity. If there's anything we can do to support you during the application process, let us know.