Role Description Citizens Financial Group, Inc. (CFG) seeks a Process Automation Senior Developer for its Johnston, Rhode Island location. - Lead the development, implementation and support of applications that support consumer banking applications, focusing on process automations for the Consumer Robotics Process Automation Team. - Plan, analyze, design, develop/code, test and implement cutting-edge application components for use in commercial or end-user applications. - Gather requirements and build automations leveraging Blueprism or UiPath software. - Work with Business Improvement Consultants and SMEs to understand process maps and use cases for automations. - Determine hardware/software systems requirements and lead design. - Ensure accuracy of business cases and that solutions meet business needs. Qualifications - Requires a Bachelor’s degree, or foreign equivalent, in Computer Science, Information Systems, or closely related field and 3 years of experience as Senior Software Engineer, Senior Software Developer, or related position. - Must have at least 3 years of experience with the following: - Analyzing and coordinating business activities and operational resources for various large projects using the Agile, Scrum and Waterfall software development processes. - Developing Power BI dashboards pulling data from SQL databases. - Designing and developing complex business processes using Blue Prism; integrating CyberArk and Blue Prism to help secure business application credentials to make automated processes controls compliant. - Developing Excel and Power BI dashboards for business visibility. - Collecting business specifications, analysis, design and development and testing throughout the entire life cycle. - Developing and implementing test validations of the dashboards and processes using Blue Prism. - Analyzing test results and recommending modifications to the reports to meet project specifications using Jira. - Developing different test cases to check the working of the software solution prepared by creating various test environments. - Creating test cases, test scripts, test scenarios to ensure that applications work according to business requirements. - Coordinating investigation, analysis and resolution of complex application problems related to business system functions. - Documenting business processes and workflows and their relationships to current and future software solutions. Requirements - May telecommute from any U.S. location. - Worksite: One Citizens Bank Way, Johnston, RI 02919 United States, 40 hrs/wk. Benefits - For summary of benefits and to apply visit our website at https://jobs.citizensbank.com and apply online (Job ID: 47609) or email resume and cover letter to Recruiting@Citizensbank.com with subject line: 47609. - Direct applicants only.

Role Description The Senior QA Lead will oversee multiple QA teams across various projects, driving the overall testing strategy, automation frameworks, quality governance, and on-time delivery. This role requires strong leadership, deep hands-on expertise in test automation, and the ability to collaborate with cross-functional engineering and product teams to ensure high-quality product releases. Key Responsibilities - QA Leadership & Team Management - Lead, mentor, and manage multiple QA teams (manual, automation, performance). - Define roles, set performance goals, and conduct periodic performance evaluations. - Develop resource plans, allocate workload, and ensure optimal team productivity. - Build a high-performance QA culture focusing on ownership, accountability, and continuous improvement. - Test Strategy & Quality Governance - Define and implement end-to-end test strategies across projects. - Ensure consistent QA processes, standards, and best practices across all teams. - Establish quality metrics, dashboards, and reporting mechanisms for leadership. - Drive root-cause analysis and continuous quality improvement initiatives. - Automation Leadership - Architect, implement, and scale automation frameworks (UI, API, CI/CD integrated). - Evaluate emerging tools, technologies, and practices to enhance automation maturity. - Ensure the automation suite is robust, stable, and provides rapid feedback in CI/CD pipelines. - Set automation coverage targets and ensure continuous improvement of automation ROI. - Delivery & Release Management - Provide QA delivery ownership for all releases, ensuring zero-defect production rollouts. - Work with engineering, DevOps, and product management to align test execution with release timelines. - Track and communicate risks, blockers, and mitigation plans during delivery cycles. - Participate in release Go/No-Go decisions with clear quality insights. - Cross-Functional Collaboration - Work closely with development, DevOps, product, and business teams to ensure quality across SDLC. - Champion shift-left testing practices to detect defects early. - Align QA activities with Agile/Scrum processes across squads. - Documentation & Compliance - Ensure detailed documentation for test plans, test cases, automation scripts, and QA processes. - Ensure compliance with security, regulatory, and audit standards (as applicable). Company Description

Role Description The IT Quality Assurance Lead partners closely with development and project teams to ensure the delivery of high-quality software solutions. This role is responsible for leading QA efforts across large projects, managing testing processes, and supporting continuous improvement within the software development lifecycle (SDLC). - Partner with development teams to prioritize and resolve QA defects - Support defect reporting, tracking, and resolution for large-scale projects - Manage day-to-day activities of contract and external QA testers - Assist with QA capacity planning and goal setting for the QA function - Develop and maintain a QA automation roadmap in collaboration with testers - Integrate QA processes into the overall SDLC - Provide effort estimates for QA activities during intake and key project checkpoints - Mentor QA Analysts on test plans, test cases, scripts, and QA standards - Establish and maintain manual and automated test case repositories - Participate in requirements, design, and system reviews as a subject matter expert - Provide input to support the creation of effective testing materials Qualifications - Master’s degree in Computer Science, Information Technology, or related field + 2 years of relevant experience - OR Bachelor’s degree in Computer Science, Information Technology, or related field + 5 years of relevant experience Requirements - Software test design and testing methodologies - Quality assurance across multiple applications - Automated testing tools (test case setup and execution) - Agile development methodologies - Tools & technologies: - Microsoft SQL Server - Postman - Azure - Oracle - GitHub - SOAP UI - JavaScript - Selenium WebDriver - JIRA - Confluence - Jenkins Benefits - Health, dental, and vision coverage - eligible after 60 days, low out of pocket - 401(k) with generous company match - eligible after 60 days, immediately vested - Employer paid employee assistance program - Employer paid short term and long term disability - Employer paid life insurance - Flex spending - Paid vacation - Paid sick days - Paid holidays

• The Robotics Process Automation (RPA) Engineer plans, designs, develops, and tests automated processes using RPA product suites. • Leads integration of the RPA application with other enterprise systems and data sources using RPA Designer and scripting/programming language. • Works closely with business on all technical aspects of an RPA deployment, including but not limited to data mapping, report design, connectivity of desktop applications, training, and implementation. • Identifying new process opportunities and accurately analyzing and estimating new processes, quickly assessing feasibility. • Analyzing, understanding and documenting the business processes in detail where required. • Identifying and communicating the technical infrastructure requirements. • Designing Automations (Agents / RPA) process solutions in accordance with standard (Agents / RPA) design principles and conventions. • Configuring new Automation processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand. • Creating and maintaining solution documentation. • Supporting existing processes and implementing change requirements as part of a structured change control process. • Problem solving issues that arise in day to day running of Automation processes and providing timely responses and solutions as required. • Communicating with Automation software supplier on software related issues, suggested improvements and participating with other users in the user community. • Working within agile delivery team, communicating any identified risks and issues to the delivery/project manager accordingly and providing inputs to the change control process. • Creating and documenting test procedures and scenarios for the pre-UAT phases Supporting the Operational Teams during the UAT and rollout phases.