Role Description CHAI is seeking an Executive Assistant to support a small group of senior leaders within global operations. This is a shared role supporting three executives, and at its core is reliability: owning a system that tracks requests and commitment through to completion so that nothing is dropped and nothing has to be chased. Beyond day-to-day scheduling and administration, success is defined by follow-through, clear prioritization when the three leaders’ demands compete, and proactive communication when a timeline is at risk. The role is fully remote and will require strong self-management, clear communication, and the ability to juggle competing priorities across multiple stakeholders. This role is initially structured as a 3-month engagement, with the possibility of extension to a longer-term arrangement based on organisational needs and the candidate's contributions. Responsibilities - Reliability and Shared Process - Build and own a shared process, jointly with the three leaders, that captures requests and commitment and tracks it through to completion. - Run a regular review of open and completed items with the leaders, so priorities stay explicit and no commitment resurfaces without being acknowledged. - Own commitments end to end: drive them to completion, and raise any slip early with a revised plan rather than waiting to be asked. - Calendar Management and Scheduling - Manage and coordinate calendars for three senior leaders, proactively resolving conflicts and prioritising based on their respective needs. - Schedule internal and external meetings, including those requiring coordination with partners, government stakeholders, and counterparts across multiple time zones. - Prepare comprehensive trip itineraries, ensuring all meetings, logistics, and key information are consolidated and ready in advance of travel. - Anticipate scheduling needs and act without waiting to be asked. - Protect designated focus and priority time, and push back on low-value or oversized meeting requests rather than simply accommodating them. - Finance and Administration - Track receipts and prepare and submit expense reports accurately and on time on behalf of supported executives. - Process invoice payments and ensure financial administrative tasks are completed to a high standard. - Maintain accurate records and support general administrative tasks as needed. - Stakeholder Coordination - Act as a reliable and professional point of contact for internal and external stakeholders on behalf of supported leaders. - Coordinate logistics for large multi-stakeholder meetings and calls, including across international country teams. - Manage correspondence and follow-ups with discretion, ensuring nothing falls through the cracks. - Acknowledge requests promptly and keep stakeholders updated on status, escalating early when something is at risk. Qualifications - Bachelor's degree plus 3–5 years of relevant executive or senior administrative support experience. - Demonstrated experience supporting multiple senior executives simultaneously, with a consistent track record of delivery. - Track record of building and maintaining systems that keep work organised and visible to others, and of following through on commitments without being chased. - Highly motivated to work independently, self-manage, and seek resolutions with limited oversight. - Detail-oriented with strong organisational skills and the ability to manage competing demands across multiple stakeholders. - Ability to manage sensitive information and communications with discretion and sound judgement. - Strong written and verbal communication skills, with a professional approach to correspondence at all levels. - Proven ability to work efficiently in a fast-paced, remote environment. - High proficiency with Microsoft Office Suite and Google Workspace; familiarity with expense and scheduling platforms a plus. - Previous experience working with a decentralised or international team is highly desirable. - Deep understanding and commitment to CHAI's mission, culture, and values; ability to represent CHAI with professionalism both internally and externally. How Success Is Measured - Requests are acknowledged quickly and closed reliably. - Slips are rare, flagged early, and met with a fix to the underlying process rather than a repeated promise. - This role is well-suited to someone who takes genuine pride in making others' working lives easier, follows through without needing to be chased, and understands that the value of great executive support lies in what never has to be asked twice.

Role Description The Corporate Loan Officer Assistant provides support to CrossCountry Mortgage's (CCM) mortgage operations staff in their daily duties to increase loan production levels. This role works directly with CCM customers, loan officers, and processors to ensure a positive customer experience and facilitate timely loan closings. - Conduct reviews of files submitted from sales to processing to confirm eligibility. - Determine file completeness/eligibility at initial submission to processing from sales, including assessing whether the file is ready for processing or if adjustments are needed. - Recommend restructure options if files do not meet eligible criteria. - Assist in reviewing mortgage loan application and documentation, which may include phone and computer work, printing, copying, scanning, emailing, overnighting documents, etc. - Review mortgage loan disclosure packages for accuracy. - Create rate disclosure and re-disclosure packages and deliver them to the borrower. - Review documents and entire loan files and work to prevent problems by highlighting deficiencies and then notifying the mortgage loan officer and/or loan processor. - Clarify/correct information and obtain additional information, as necessary, via phone, email, etc. - General clerical and phone support to loan processors, as needed. - Work with management to provide support in various stages and areas of lending and processing as needed. - Assist in managing a pipeline consisting of conventional, FHA, VA, and USDA loans. - Deliver appraisals and/or property valuations to the borrower and retrieve proof of receipt. - Track outstanding items on all loan files and follow up with customers to ensure timely receipt of necessary documentation. - Facilitate timely loan closings by working directly with the Title Company and customer to schedule. Qualifications - High School Diploma, General Equivalency Diploma (GED), or equivalent. - 1+ years of mortgage-related experience, including customer contact. - Sales support experience, preferred. - Salesforce experience, preferred. - Excellent communication and customer service skills. - Excellent prioritization and time management skills. - Proficient with Microsoft Office applications. Benefits - Competitive compensation plan. - Robust benefits package, including medical, dental, and vision. - 401K. - Company-provided short-term disability. - Employee assistance program. - Wellness program. Company Description CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

• Manage the CIO’s calendar and coordinate scheduling across designated IT and Training leaders, proactively resolving conflicts, protecting focus time, and organizing recurring leadership meetings, including monthly Senior Leadership Team sessions. • Prepare meeting agendas, capture and distribute notes, track action items, and follow up on outstanding deliverables to ensure timely completion. • Draft, edit, and manage correspondence on behalf of the CIO and designated leaders; triage incoming requests and direct them to the appropriate stakeholders. • Coordinate domestic and international travel arrangements, develop detailed itineraries, and process expense reports for the CIO and designated leadership team members. • Support contract administration, vendor onboarding, and renewal processes in partnership with procurement teams; monitor key dates and route documentation for review and approval. • Maintain departmental records, distribution lists, organizational charts, and shared documentation, ensuring accuracy, version control, and appropriate access permissions. • Monitor deliverables, milestones, and deadlines across IT initiatives; coordinate cross-functional collaboration and provide leadership with clear visibility into project status and progress. • Handle sensitive personnel, security, financial, and vendor information with the highest level of professionalism, confidentiality, and compliance with company data security policies. • Perform other duties and responsibilities as assigned.

Role Description Du bist die rechte Hand und der Sparringspartner für unser (Founder) Team. In dieser herausfordernden und abwechslungsreichen Position unterstützt Du proaktiv die Geschäftsführung und das Team bei strategischen Aufgabenstellungen sowie in allen Bereichen des operativen Tagesgeschäfts. - Du übernimmst und steuerst eigenständige Projekte (Schwerpunkt unser 3 jähriges Förderprojekt). - Du führst die verwaltungstechnische Projektkoordination und -kommunikation mit Projektpartnern durch. - Du bist für die Steuerung und das Controlling des Förderprojektes verantwortlich. - Du erstellst Zwischenberichte und die Budgetplanung. - Du übernimmst die Terminplanung und Reisemanagement für interne und externe Teilnehmer*innen. - Du verwaltest Partnerschaften auf operativer und strategischer Ebene. Qualifications - Du hast eine abgeschlossene Berufsausbildung oder ein Studium im kaufmännischen Bereich. - Du hast erste Erfahrungen in der Administration von Forschungsprojekten und im Projektcontrolling. - Du arbeitest gerne selbstständig und bist dabei hochgradig ergebnisorientiert. - Du bist energetisch und suchst keine Position zum Verwalten, sondern möchtest selbst gestalten! - Durch die tägliche Anwendung bist du routiniert im Umgang mit Microsoft Office, Slack, Google Suite, etc. - Idealerweise hast du erste relevante Berufserfahrung im Bereich der strategischen Unternehmensentwicklung, in der Beratung, Workation/Coworking, Community Building, Startup als GründerIn oder Venture Capital. Benefits - Du spielst eine Schlüsselrolle für den Erfolg der nächsten Generation von erfolgreichen Startups. - Du entwickelst mit uns ein erstklassiges Netzwerk von Organisationen und Personen in der Startup-Welt. - Wir setzen auf kurze Kommunikationswege, ein offenes Miteinander, arbeiten eng und motiviert an gemeinsamen Zielen und wachsen täglich über uns hinaus. Sei dabei und gestalte die Arbeitskultur aktiv mit. - Eigenverantwortung mit spürbarem Impact für neue Ventures und Geschäftsmodelle. - Du kommst in den Genuss langfristiger persönlicher Entwicklungsmöglichkeiten und einer fairen Vergütung.