• Lead sourcing and negotiations for major spend opportunities across HR Services, Translation Services, and Printing Services. • Optimize the supply base and related costs for all in-scope spend. • Develop strong, trusted relationships with key stakeholders across the US, Europe, and other global markets. • Support contract and supplier performance management for key vendors. • Develop forward-looking category strategies for in-scope spend that align with business priorities and procurement best practices. • Develop and systematically manage stakeholder relationships across HR and other business functions. • Design and implement the appropriate approach to category management for HR Services, Translation Services, and Printing Services. • Manage multi-year category roadmaps and pipelines of sourcing projects. • Lead and support strategic sourcing initiatives to mitigate risk, ensure quality standards, and meet cost targets across all in-scope categories. • Apply a standard framework to classify suppliers and implement supplier relationship management programs.

• Support the development and execution of Culture & Employee Experience strategies aligned with company priorities, purpose, and employee engagement objectives • Partner with the Director of Culture and Employee Experience to advance regional and global initiatives that strengthen workplace culture and employee experience • Act as a primary contact for culture and employee experience programs, fostering collaboration with leaders, employees, and cross-functional stakeholders • Manage department communications, aligning internal and external messaging and global initiatives • Collaborate with HR, Communications, and business teams to integrate culture and employee experience initiatives into broader organizational processes and priorities • Support regional engagement activations aligned with company priorities and purpose • Develop reports, presentations, and insights for leadership to communicate progress, opportunities, and program effectiveness • Analyze internal data to identify trends, measure impact, and support strategic decision making • Support the rollout and continuous improvement of employee learning, development and engagement initiatives • Maintain program governance, project plans, reporting tools, and documentation to support compliance, and consistency across regions • Coordinate meetings, events, training sessions, and other administrative activities that support Culture & Employee Experience objectives

• Serve as point of contact for employee and leader inquiries, managing cases through intake, review, resolution, and closure. • Provide guidance on workplace concerns, policy interpretation, and employee relations matters. • Partner with people leaders to draft and review objective, legally defensible Performance Improvement Plans (PIPs) and disciplinary actions. • Review and approve disciplinary actions and performance plans to ensure alignment with company policy and consistency across cases. • Provide coaching to leaders on performance management, documentation, and communication. • Review involuntary termination requests to assess risk and provide recommendations and guidance to leaders. • Educate associates on leave processes and available resources (e.g., FMLA, ADA, company leave policies). • Facilitate the interactive process for accommodation requests in compliance with ADA requirements.

Role Description This role can work remote anywhere in the United States. We’re looking for a detail-oriented and customer-focused Professional 1, HR Technology & Operations to join our team. In this role, you’ll support the execution and continuous improvement of HR systems and operational processes, helping deliver a seamless employee experience across the full employee lifecycle. This is an excellent opportunity to gain hands-on experience in HR technology, data, and shared services operations—while partnering with HR, Payroll, and IT teams to drive meaningful impact. Key Responsibilities - HR Systems & Technology - Support day-to-day administration of HR systems (e.g., Workday), including data updates and basic configuration changes - Assist with system testing, upgrades, and enhancements - Provide first-level support for HR system inquiries, escalating complex issues as needed - Maintain system documentation, user guides, and process materials - Support HRIS reporting and assist with generating standard and ad hoc reports - HR Operations & Employee Lifecycle Support - Support onboarding, offboarding, and contractor administration processes - Assist with HR transactions and ensure timely, accurate processing - Help maintain employee data and ensure data integrity across HR systems - Partner with Payroll and HR teams to support data and reporting needs - Shared Services & Employee Support - Support HR shared services delivery through inbox and ticketing systems - Respond to employee inquiries related to HR programs, policies, and processes - Assist with employment verifications, documentation requests, and general HR inquiries - Deliver high-quality customer service and escalate complex issues when needed - Compliance, Audit & Data Accuracy - Support HR audits and track follow-up actions - Ensure compliance with data privacy and security requirements - Maintain accurate and up-to-date HR records in accordance with company requirements - Process Improvement & Projects - Identify opportunities to improve efficiency and streamline HR processes - Participate in HR technology and operations projects - Support the implementation of process improvements and automation initiatives What Does Success Look Like? (12–18 Months) - Consistently maintains near-zero error rates on HR data entries and audits; proactively catches and resolves data discrepancies before they impact downstream processes. - Operates HRIS (e.g., Workday) with confidence; independently generates standard reports and builds ad hoc analyses to answer HR and business questions without requiring guidance. - Resolves the majority of employee inquiries and service requests independently and on time; has earned a reputation as a reliable, responsive resource within the HR shared services team. - Has identified and contributed to at least three meaningful process improvements—whether a streamlined workflow, an improved data entry process, or a new report that saves the team time. - Has built trusted working relationships with HR, Payroll, and IT partners; actively supports cross-functional initiatives and is seen as a collaborative, solutions-oriented team member. Key Skills - Attention to detail and data accuracy - Customer-focused mindset - Analytical thinking and problem-solving - Communication and collaboration - Adaptability and continuous learning Qualifications - Bachelor’s degree in Human Resources, Business, Information Systems, or related field - 0–2 years of experience in HR operations, HRIS, or a related role - Basic understanding of HR processes and employee lifecycle workflows - Strong attention to detail and analytical skills - Excellent communication and customer service skills - Ability to manage multiple priorities in a fast-paced environment Preferred Qualifications - Experience with HRIS platforms (e.g., Workday) - Proficiency in Microsoft Excel (e.g., pivot tables, lookups) - Exposure to shared services or ticket-based support models Benefits - Gain hands-on experience with leading HR technology platforms from day one - Partner with HR, Payroll, and IT stakeholders across the organization - Build foundational skills in HR operations, systems, and data reporting - Clear pathway to grow into HR technology, analytics, and operations roles Position Type Regular Pay Range The targeted full-time base salary for this position is $49,700 to $74,500 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location. Work Authorization Requirement At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship. Important Notice on Application Accuracy We value integrity in our hiring process. Please ensure that all information provided in your resume and application is accurate and authentic. Submissions found to be fraudulent or misleading will result in disqualification from consideration, and any offers extended may be rescinded.