Mercier Consultancy Group logo
Mercier Consultancy Group

A fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.

Danish Speaking Customer Agent For Dyson

Location

Greece

Posted

4 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Danish Speaking Customer Agent For Dyson

Mercier Consultancy Group

Role Description Mercier Consultancy Group is proud to present an outstanding opportunity for a Danish Speaking Customer Agent For Dyson position in Greece, representing one of the world's most iconic and innovative consumer electronics brands. In this remote role based within Greece, you will serve as the primary point of contact for Danish-speaking customers, delivering expert support across Dyson's renowned range of premium consumer electronics products. - Provide outstanding customer support to Danish-speaking clients via phone, email, and live chat. - Assist customers with product troubleshooting, technical guidance, and step-by-step support. - Process customer orders, returns, warranty claims, and repairs accurately. - Educate customers on the features, benefits, and correct usage of Dyson's products. - Accurately document all customer interactions, feedback, and case details within the CRM system. - Collaborate with cross-functional teams to ensure seamless end-to-end customer journeys. - Identify recurring product or service issues and escalate them promptly. - Consistently meet or exceed individual and team performance targets. Qualifications - Native or fluent Danish language skills (both spoken and written) are essential. - A valid EU passport or the legal right to work within the European Union is mandatory. - A genuine passion for consumer electronics and a strong aptitude for understanding technical products. - Previous experience in customer service, technical support, or a client-facing role is highly advantageous. - Excellent communication, active listening, and problem-solving skills. - Comfortable working in a remote environment with reliable internet connectivity. Requirements - Strong self-motivation and the ability to manage time and priorities independently. Benefits - Competitive Monthly Salary reflective of your experience and language skills. - Fully Paid Training provided by industry experts. - Comprehensive Health Insurance coverage. - Fully Paid Relocation Package including flight, airport transfer, and hotel accommodation. - Monthly Performance Bonus rewarding your hard work and dedication. - 2 Extra Salaries Per Year in the form of a 13th and 14th salary. - Remote work flexibility within Greece. - Long-term career development opportunities within a globally recognized brand. - And Much More...

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Mercier Consultancy Group logo

Danish Customer Agent

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A fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.

Role Description Mercier Consultancy Group is proud to present an outstanding opportunity for a Danish-speaking professional to join the customer support team of one of the world's most recognised names in the travel industry — Booking.com. This Danish Customer Agent For Booking.com position in Greece places you at the heart of the global travel sector, where you will assist Danish-speaking travellers with their accommodation bookings, travel queries, and overall customer experience. - Deliver outstanding customer service to Danish-speaking travellers via phone, email, and live chat, assisting with booking enquiries, modifications, and cancellations on the Booking.com platform. - Provide accurate and up-to-date information regarding hotel accommodations, travel destinations, property amenities, and booking policies to ensure a smooth travel experience. - Handle and resolve customer complaints and escalations with empathy, professionalism, and efficiency, ensuring full customer satisfaction at all times. - Liaise between Danish-speaking guests and accommodation providers to facilitate clear communication, resolve disputes, and ensure booking accuracy. - Assist customers navigating the Booking.com platform, guiding them through the search, booking, and payment processes for travel arrangements. - Accurately log all customer interactions, case details, and resolutions into the internal CRM system in accordance with company standards and data protection regulations. - Stay informed on Booking.com's latest travel products, promotional offers, and platform updates to provide informed, value-added support to customers. - Collaborate with colleagues and team leaders to continuously improve service quality and contribute to a positive, high-performance team environment within the travel industry. Qualifications - Native or fluent Danish language skills (both spoken and written) are essential for this role. - A valid EU passport or the right to work within the European Union is mandatory. - A strong customer-service mindset with the ability to handle high-volume interactions calmly, professionally, and with genuine care for the customer's travel experience. - Good working knowledge of English for internal communications, training, and team collaboration. - Previous experience in customer service, travel, hospitality, or a related field is considered a strong advantage, though motivated candidates new to the industry are warmly encouraged to apply. - Comfortable working in a remote environment within Greece, with reliable internet connectivity and a professional workspace at home. Requirements - Fluent in Danish (spoken and written). - Valid EU passport or right to work in the EU. - Strong customer service skills. - Good English communication skills. - Experience in customer service or related fields is a plus. - Ability to work remotely in Greece. Benefits - Competitive Monthly Salary reflecting your skills, experience, and the value you bring to the team. - Fully Paid Training Programme to ensure you are fully prepared and confident before you begin supporting customers. - Comprehensive Health Insurance coverage for your peace of mind. - Fully Paid Relocation Package including a return flight to Greece, airport transfer, and hotel accommodation upon arrival. - Monthly Performance Bonus rewarding your dedication, quality, and results. - 2 Extra Salaries Per Year in the form of a 13th and 14th salary. - A remote working arrangement based in Greece. - Ongoing career development opportunities within a growing, international organization.

Greece
Mercier Consultancy Group logo

Danish Customer Agent For Booking.com

Mercier Consultancy Group

A fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.

Role Description Mercier Consultancy Group is proud to present an outstanding opportunity for a Danish-speaking professional to join the customer support team of one of the world's most recognised names in the travel industry — Booking.com. This Danish Customer Agent For Booking.com position in Greece places you at the heart of the global travel sector, where you will assist Danish-speaking travellers with their accommodation bookings, travel queries, and overall customer experience. Key Responsibilities - Deliver outstanding customer service to Danish-speaking travellers via phone, email, and live chat, assisting with booking enquiries, modifications, and cancellations on the Booking.com platform. - Provide accurate and up-to-date information regarding hotel accommodations, travel destinations, property amenities, and booking policies to ensure a smooth travel experience. - Handle and resolve customer complaints and escalations with empathy, professionalism, and efficiency, ensuring full customer satisfaction at all times. - Liaise between Danish-speaking guests and accommodation providers to facilitate clear communication, resolve disputes, and ensure booking accuracy. - Assist customers navigating the Booking.com platform, guiding them through the search, booking, and payment processes for travel arrangements. - Accurately log all customer interactions, case details, and resolutions into the internal CRM system in accordance with company standards and data protection regulations. - Stay informed on Booking.com's latest travel products, promotional offers, and platform updates to provide informed, value-added support to customers. - Collaborate with colleagues and team leaders to continuously improve service quality and contribute to a positive, high-performance team environment within the travel industry. Qualifications - Native or fluent Danish language skills (both spoken and written) are essential for this role. - A valid EU passport or the right to work within the European Union is mandatory. - A strong customer-service mindset with the ability to handle high-volume interactions calmly, professionally, and with genuine care for the customer's travel experience. - Good working knowledge of English for internal communications, training, and team collaboration. - Previous experience in customer service, travel, hospitality, or a related field is considered a strong advantage, though motivated candidates new to the industry are warmly encouraged to apply. - Comfortable working in a remote environment within Greece, with reliable internet connectivity and a professional workspace at home. Requirements - Fluent in Danish (both spoken and written). - Valid EU passport or right to work in the EU. - Strong customer-service mindset. - Good working knowledge of English. - Previous experience in customer service or related fields is an advantage. - Reliable internet connectivity and a professional workspace at home. Benefits - Competitive Monthly Salary reflecting your skills, experience, and the value you bring to the team. - Fully Paid Training Programme to ensure you are fully prepared and confident before you begin supporting customers. - Comprehensive Health Insurance coverage for your peace of mind. - Fully Paid Relocation Package including a return flight to Greece, airport transfer, and hotel accommodation upon arrival. - Monthly Performance Bonus rewarding your dedication, quality, and results. - 2 Extra Salaries Per Year in the form of a 13th and 14th salary. - A remote working arrangement based in Greece, offering the perfect work-life balance. - Ongoing career development opportunities within a growing, international organization. How to Apply Are you a Danish-speaking professional ready to take your career to the next level within the global travel industry? Click Apply Now to submit your application and a member of the Mercier Consultancy Group recruitment team will be in touch with you promptly.

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Consultwithtray logo

Travel Support Agent

Consultwithtray

If you are proactive, organized, and passionate about delivering a polished client experience, we encourage you to apply.

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Northern America + 3 moreAll locations: Northern America | Australia and New Zealand | Western Europe | Latin America and the Caribbean