Job Title: Test Manager - QA (BFSI) About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Key Responsibilities: - Define an approach and plan for incremental testing, ensuring early risk mitigation and de-risking a compressed final test window (5 weeks). - Define and own the end-to-end testing strategy for a large, multi-market program, including UAT cycle design, reporting, and governance. - Lead and coordinate multiple market test leads, ensuring structured defect management and transparent reporting to senior leadership. - Define and enforce entry and exit criteria for UAT and production release. - Ensure strong test governance, environment planning, and readiness across parallel SIT and UAT cycles where required. Must Have Skills / Experience - Strong test planning and strategy design capability. - Strong exp into RWA, Basel/ Pillar 3 - Proven stakeholder management experience across multiple markets. - Demonstrated delivery discipline managing multi-country programs in parallel. - Experience driving structured defect management and executive reporting.

Role Description The Surgical Equipment Manager is responsible for growing and maintaining a sales territory by promoting the full BVI capital equipment portfolio to physicians and other relevant ophthalmic surgery call points. This includes establishing relationships with key decision makers involved in maintaining and growing BVI's surgical equipment portfolio. Target call points may include hospitals, ambulatory surgery centers, and private ophthalmic clinics. This position requires significant cross-functional coordination with internal partners to find ways to deliver additional value to customers. - Builds relationships to understand the unmet needs of our customers and acts as a consultant by offering BVI's portfolio as a value-based solution. - Effectively presents to groups both small and large, through operating room product demonstrations and advanced electronic sales platforms to engage with key-stakeholders with relevant promotional tools. - Demonstrates a high degree of confidence and competence selling capital equipment, driving sales of multiple capital units and consumables to new and existing accounts. - Effectively gains surgical evaluations with new and existing customers in the operating room. - Provides recommendations on technique and instrument selection to surgeons evaluating our products. - Prospects, cold calls, and visits clinics as needed to achieve sales plan objectives. - Utilizes customer relationship management software data, local market information, and observations in the field to understand the competitive landscape, customer trends and attitudes, and to accurately forecast and make informed targeting decisions. - Supports and services current install base to ensure equipment performance and customer compliance to purchasing agreements. - Collaboratively leads sales process from lead-generation to trial-evaluation, and post-sales hyper-care in collaboration with his sales peers and other support functions (Technical service, Clinical Application). - Provides sales management with all necessary key data and metrics to shape commercial offers, and equipment financing programs. - In collaboration with the Clinical Application team, shares best clinical practices to achieve clinical success with BVI's technologies through in operating room education and escalates any incorrect use or poor adoption of BVI's technologies to find additional ways to deliver value to customers. Qualifications - Bachelor's degree in business and/or related medical field and 5 years' capital equipment sales experience; or equivalent combination of education, training, and experience. - Knowledge of Microsoft Office's suite of products. - Knowledge of Customer Relationship Management software. - Excellent communication skills, both written and verbal. - Skilled in consultative selling with a strong ability to close sales. - Effectively able to prospect new business to grow sales revenue. - Outstanding pre-call planner. - Ability to analyze sales reporting and data to make well informed decisions on territory strategy and customer engagement. - Ability to establish and maintain effective working relationships with coworkers, managers and customers. - Ability to resolve complex issues with a high degree of initiative. - Ability to manage multiple priorities simultaneously. Company Description BVI® is refocusing the future of vision. As one of the fastest-growing, diversified surgical ophthalmic businesses in the world, our purpose-built portfolio of trusted brands includes: Beaver® (Knives and Blades), Visitec® (Cannulas), Malosa® (Single-Use Instruments), Vitreq® (Vitreoretinal Surgical Products) and PhysIOL® (Premium IOLs), and spans more than 90 countries. We've set our sights on touching the lives of millions of patients affected by conditions such as cataracts, refractive error, glaucoma, retinal disease, and dry eye. Unburdened by legacy or bureaucracy, we have developed our strategy around a simple concept - taking pride in delivering innovative solutions for our physicians and patients, based on their needs. We trust and empower our associates to make decisions and solve problems because collaboration drives us. Valuing agility, simplicity, and transparency, we stay committed to listening to our customers, delivering for our patients, and keeping the future in focus. Learn more at www.bvimedical.com

Role Description Our client is seeking an experienced Federal Contracts Manager to provide hands‑on support across the full acquisition lifecycle within a professional services environment. This contract role ensures continuity in contract execution, compliance, and operational support during a period of increased internal activity. The ideal candidate brings strong federal contracting expertise, excellent judgment, and the ability to operate independently in a fast‑paced environment. No Visa Sponsorship Contract Duration: 4 months, option to extend Work Model: Remote (DMV preferred), EST hours Work Schedule: Part‑time or full‑time depending on candidate availability Responsibilities - Contract Execution & Lifecycle Management - Analyze RFQs/RFPs/RFIs to identify requirements, compliance obligations, and risk considerations. - Draft, review, and manage contractual documents such as subcontracts, NDAs, and teaming agreements. - Support proposal activities, including terms and conditions review and coordination with pricing and technical teams. - Maintain contract files, documentation, and CRM/CMS systems in accordance with internal and regulatory standards. - Manage end‑to‑end administration of federal contracts and subcontracts, including solicitation review, teaming, award, modifications, and closeout across multiple contract types (Fixed Price, T&M, Labor Hour, Cost‑Reimbursable, Ordering Vehicles). - Compliance & Risk Management - Identify and escalate contractual or regulatory risks and support issue tracking and resolution. - Assist with interpreting regulatory updates and integrating them into processes and procedures. - Support compliance with FAR, DFARS, GSAM, SBA, and other federal procurement regulations. - Assist with administration of federal contract vehicles (GSA, OASIS+, CIO‑SP, IDIQs, GWACs, MACs). - Support contract‑related reporting and registration requirements (SAM.gov modules, GSA systems, GWAC/MAC portals). - Cross‑Functional & Enterprise Support - Provide guidance to internal stakeholders on contract requirements and compliance considerations. - Support enterprise activities such as name changes, novations, contract transitions, or similar actions. - Contribute to documentation and knowledge transfer to ensure continuity after the temporary assignment. - Partner with legal, finance, HR, program management, and capture/proposal teams to support contract execution. Qualifications - NCMA or similar certifications are a plus. - Effective written and verbal communication skills. - Ability to execute independently with appropriate escalation. - Bachelor's degree in Business, Law, or related field preferred. - High attention to detail and ability to identify compliance issues. - Experience supporting subcontracting and teaming agreements. - Collaborative working style in a temporary, high‑impact support role. - Experience with name changes, novations, or contract transitions is a plus. - Proficiency in Microsoft 365; CRM/CMS experience (e.g., Salesforce) preferred. - Strong working knowledge of FAR, DFARS, and related procurement regulations. - Experience with multiple contract types, including Cost‑Reimbursable (required). - Familiarity with federal contract vehicles (GSA, OASIS+, CIO‑SP3, IDIQs, GWACs, MACs). - Exposure to federal systems (SAM.gov, GSA platforms, GWAC/MAC portals) preferred. - Strong organizational and time‑management skills; able to manage multiple priorities. - Demonstrated experience administering contracts and subcontracts across the full lifecycle. - 8+ years of hands‑on experience in federal government contracting within a professional services environment.

Role Description This role requires full-time dedication, with clear priority given to Darwoft projects during the established working hours. It is not compatible with other full-time professional engagements. Any additional professional activities must be disclosed in advance and must not interfere with the responsibilities or working hours of this role. We are looking for a Senior Product Manager to join a fast-growing fintech company building the next generation of customer operations and conversational support platforms. In this role, you will: - Lead the strategy and execution of a platform that powers customer support operations, agent workflows, and real-time communication across WhatsApp and other messaging channels. - Work at the intersection of Product, Engineering, Operations, AI, and Compliance to build scalable systems that improve operational efficiency, automation quality, and customer experience. - Balance strategic thinking with hands-on execution, driving initiatives from discovery to launch in a highly cross-functional and fast-paced environment. This is a unique opportunity to shape the future of conversational fintech operations and build products used at scale by internal teams and end users alike. Responsibilities - Own the product vision and roadmap for customer operations and conversational support platforms. - Define and improve workflows for agents, operations teams, and customer-facing processes. - Collaborate cross-functionally with Engineering, AI, Operations, Compliance, and Support teams to deliver scalable platform capabilities. - Drive the development of messaging and conversational features across WhatsApp and other communication channels. - Translate operational pain points into product requirements and scalable workflows. - Prioritize initiatives that improve agent productivity, operational visibility, and customer experience. - Partner closely with Engineering to define reliable and scalable solutions for real-time messaging systems, event-driven architectures, and platform performance. - Identify opportunities to combine human support with AI-assisted workflows and automation capabilities. - Define and track key operational and product metrics such as response times, resolution times, automation rates, customer satisfaction, and platform reliability. - Balance business priorities, operational complexity, compliance requirements, and technical tradeoffs in a fast-moving environment. - Lead discovery, rollout, adoption, feedback loops, and continuous improvement initiatives for platform capabilities. - Communicate product strategy, priorities, and outcomes effectively across stakeholders. Qualifications - 5+ years of experience in Product Management, ideally within fintech, operations platforms, support tooling, or messaging products. - Strong experience building internal tools, operational systems, CRM workflows, customer support platforms, or conversational products. - Experience working with messaging or contact center platforms such as WhatsApp Business API, Twilio, Zendesk, Intercom, Salesforce Service Cloud, or similar solutions. - Strong systems-thinking mindset with the ability to understand complex workflows, dependencies, edge cases, and operational processes. - Technical fluency and ability to collaborate effectively with engineering teams on APIs, event-driven systems, reliability, scalability, and observability. - Strong analytical mindset with experience defining metrics and using data to drive product decisions. - Experience working cross-functionally with Operations, Support, Compliance, and Engineering teams. - Excellent communication and stakeholder management skills. - Self-driven profile with strong ownership, autonomy, and comfort operating in ambiguous environments. - Upper-Intermediate English proficiency or higher. Requirements - Experience working with AI-assisted workflows, conversational automation, or chatbot platforms. - Background in fintech operations or regulated environments. - Experience scaling operational or customer support platforms in high-growth startups. - Familiarity with queue management, routing systems, and real-time messaging infrastructure. - Experience working with analytics, experimentation, or operational performance tooling. Benefits - Payment in USD. - 100% Remote: Work from anywhere in LATAM. - International Projects: Work with high-growth startups in the U.S. and Latin America. - Learning Platforms: Access to specialized training resources. - English Classes: Corporate language support. - Collaborative Culture: A people-first environment focused on technical excellence and community.