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Cisco

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Consulting Engineering Technical Leader

Engineering ManagerEngineering ManagerFull TimeRemoteMid LevelTeam 10,001+Since 1984H1B SponsorCompany SiteLinkedIn

Location

United States + 1 moreAll locations: United States | Canada

Posted

2 days ago

Salary

$128.1K - $241.8K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Consulting Engineering Technical Leader

Cisco

Role Description The Technical Leader is an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers. Business Critical Services combines the power of Cisco Analytics and Knowledge with the best in class technical expertise and consulting to drive value, innovation, and adoption in our customer’s network. - Help customers reduce risk, drive innovation, and maximize their network to meet business objectives. - Act as the customer’s trusted advisor and subject matter expert. - Work with Cisco Engineering to advocate for new innovations for customers. - Share upcoming innovations with customers to help them stay cutting edge. Who You’ll Work With Our team supports customers driving innovation at some of the most innovative companies in the world. - Partner with a team of talented Consulting Engineers, Project Managers, and Delivery leaders. - Focus on customer success and demonstrate the value Cisco brings to their business. Who You Are You are a CONSULTANT with strong advisory, consulting, and interpersonal skills, coupled with deep technology skills in Cisco Optical platforms. - Work in a fast-paced, high-impact environment as a visible contributor. - Creative problem solver, comfortable with challenging the status quo. - Provide project design, implementation services, and customer support as part of Cisco CX Team. In addition, you'll be responsible for: - Architecting and crafting Cisco Optical Networks with NCS2k and NCS1k. - Preparing technical documentation including HLD, LLD, NIP, and NRFU. - Project Implementation, testing, and handover for customer acceptance. - Leading implementation of Optical Networking projects and MOPS. - Daily customer support of Customers Optical Networks. Qualifications - Capable of covering multiple platforms and work as domain specialist within Assigned platforms by Technical Lead (Cisco ONS-15454, NCS1k/2k). - Excellent and in-depth knowledge of Optical technologies, with solid understanding of SONET and DWDM technology. - Expertise and experience in creating optical networks and upgrades using Cisco Transport Planner (CTP). - High-level support, analysis, and diagnosis for sophisticated optical network deployments. - Strong networking knowledge to understand customer solutions, topologies, and interaction with higher networking layers. - Ability to translate customer input and requirements into technical design requirements. - Ability to analyze optical fiber tooling (Power-meter, OTDR, PMD, CD, and AP) testing and results to validate acceptance criteria. - Support in network configuration activities of new Optical Services. - Execution of lab trial tests and report findings to customer prior to the implementation of new plans. - Experience with IOS-XR for NCS1k/NCS4k deployments. Requirements - At least 10+ years of Optical experience. - Undergraduate degree in Telecommunications & Electronics Engineering or IT areas a plus. - More than 7 years of experience in planning, design, and implementation of Cisco Optical SONET and DWDM networking. - Experience with Cisco Business Critical Services of Optical networking. - Experience with CTC (Cisco Transport Controller) and EPNM (Evolved Programmable Network Manager). - Experience with NCS1k, NCS2k, NCS4k, and IOS-XR. - Ability to travel (10%). Benefits - Medical, dental, and vision insurance. - 401(k) plan with a Cisco matching contribution. - Paid parental leave. - Short and long-term disability coverage. - Basic life insurance. - 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees. - 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness. - 16 days of paid vacation time per full calendar year for non-exempt employees. - Flexible vacation time off program for exempt employees. - 80 hours of sick time off provided on hire date and each January 1st thereafter. - Optional 10 paid days per full calendar year to volunteer.

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