OnTrac

Headquartered in Chandler, Arizona, OnTrac is a package delivery company that provides overnight delivery services at ground rates to millions of consumers. This company offers a f

Director of Labor Planning

Location

United States

Posted

1 day ago

Salary

$156K - $234K / year

Seniority

Lead

No structured requirement data.

Job Description

Director of Labor Planning

OnTrac

Role Description OnTrac is hiring a Director, Capacity & Labor Planning! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! This position may be performed remotely in states where the company is authorized to employ individuals. The Director of Capacity & Labor Planning leads the enterprise planning organization responsible for: - Labor planning - Workforce strategy - Capacity planning - Shift architecture - Work measurement - Operational planning across OnTrac’s hub and branch network This role establishes the long-term planning strategy and operating standards needed to support a scalable, cost-efficient network operating seven days per week and up to 20 hours per day. The Director owns the development of: - Enterprise planning methodologies - Labor standards - Capacity models - Workforce strategies This leader partners closely with various departments to ensure the network is properly staffed, balanced, and positioned for future growth and automation. Qualifications - 10+ years of leadership experience in labor planning, workforce planning, capacity planning, industrial engineering, or operations planning within large-scale logistics, parcel, fulfillment, or distribution networks - Experience supporting operations with thousands of frontline employees across multiple facilities - Experience developing enterprise labor models, workforce strategies, and shift structures - Strong analytical background in workforce planning, forecasting, capacity modeling, and labor optimization - Proven success leading cross-functional strategic initiatives and organizational transformation Requirements - Own enterprise labor planning strategy across all hub and branch operations - Develop labor planning methodologies supporting seven-day operations and up to 20 operating hours per day - Establish staffing models using Full-Time, Part-Time, Temporary, and Seasonal labor - Develop enterprise staffing plans aligned to forecasted demand, customer growth, and peak operations - Design enterprise shift structures across hubs and branches - Develop optimized operating schedules to maximize asset utilization and labor efficiency - Establish standards for shift overlap, split shifts, weekend operations, seasonal staffing, cross-functional labor utilization, and hostler shift planning - Create scalable workforce strategies that support future growth while maintaining flexibility and cost efficiency - Own enterprise capacity planning methodology for hub and branch operations - Develop standardized capacity measurement across the network - Lead Daily Operating Plan (DOP) planning standards - Balance labor requirements against throughput and facility capacity - Build long-range capacity models for growth, automation, and expansion - Establish planning standards for peak readiness and contingency planning - Establish enterprise engineered labor standards - Develop productivity benchmarks and staffing algorithms - Lead work measurement studies and standard work development - Define labor productivity expectations across major operational processes - Create standardized planning methodologies used across the network - Define the long-term vision for automated labor planning and workforce management - Develop business requirements to transition from manual spreadsheets and disconnected processes to automated planning workflows - Partner with Product and Technology teams to prioritize and implement planning capabilities - Improve forecasting accuracy, planning visibility, and decision-making through automation and data integration - Translate volume forecasts into labor, shift, and capacity requirements - Develop staffing plans for daily, weekly, seasonal, and peak operations - Lead scenario modeling, operational simulations, and contingency planning - Support enterprise Sales & Operations Planning (S&OP) through capacity and workforce planning - Lead and develop the Capacity & Labor Planning organization - Provide leadership, coaching, and strategic direction to managers and planners - Build a high-performing planning organization capable of supporting long-term network growth and operational excellence Benefits - Medical, dental, and vision insurance - Life and short- and long-term disability coverage - 401(k) retirement savings plan with company match - Flex vacation with accruals up to 96 hours for first year of employment - Two (2) floating holidays per year - Paid sick leave* - Six (6) paid company holidays - Two (2) weeks paid pregnancy disability leave - Four (4) weeks paid parental bonding leave - Additional wellness and employee assistance programs Benefits eligibility and offerings are subject to the terms and conditions of the applicable plans and company policies. Posting Timeline This job posting is anticipated to remain open for at least 15 days from the date of posting. Disclosures *Washington state employees are eligible for up to 56 hours of paid sick leave annually. The salary range above represents the national range for this position. The salary range may be inclusive of several career levels at OnTrac, and the actual base salary offered may vary depending on several factors including, but not limited to: Geographic location, candidate experience and qualifications, job-related skills and competencies, market alignment, and financial considerations. If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!

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