Role Description The Golf Video Annotation Reviewer and Correction Specialist will be responsible for the following: - Review and correct annotations for approximately 50 golf videos, each around 20 minutes long. - Focus on quality control, error detection, and correction of existing annotations. - Ensure accurate, consistent, and high-quality annotations through a maker-checker process. - Work independently and under tight deadlines to meet project requirements. - Collaborate with other experts to maintain consistency and quality across annotations. Qualifications - Strong familiarity with golf, including rules, scoring, shot types, player actions, and on-course events. - Prior experience with sports data annotation, QA, or labeling review. - High attention to detail and consistency. - Comfortable working under tight deadlines. Requirements - Start Date: 17th June Benefits - Compensation: $30/hour - Location: Remote Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process Details - For any help or support, reach out to: support@mercor.com - Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Role Description We are seeking a detail‑oriented and technically skilled LMS Specialist to support our Learning Pool platform. This role will focus on configuring and maintaining the LMS, assisting instructors with course development, integrating Learning Pool with enterprise systems, and ensuring a seamless learning experience for staff and learners. The LMS Specialist will also provide training, documentation, and ongoing support to maximize adoption and engagement. Key Responsibilities - Learning Pool Configuration & Support - Assist the LMS Administrator in setting up and configuring courses, user roles, and platform features. - Advise on and implement eLearning best practices, leveraging SCORM/xAPI standards. - Provide front‑line support to instructors and learners, resolving technical inquiries and usage challenges. - Course Development Support - Guide instructors on structuring eLearning content and incorporating multimedia elements. - Leverage Learning Pool’s built‑in tools to enhance learner engagement. - Technical Implementation & Integration - Collaborate with IT, HR, and other teams to integrate Learning Pool with enterprise systems. - Troubleshoot technical issues and escalate complex problems as needed. - Stay updated on new Learning Pool features and recommend enhancements. - Quality Assurance & Testing - Develop testing protocols for new configurations, course content, and feature rollouts. - Conduct user acceptance testing (UAT) with instructors and learners. - Document and track issues, coordinating resolutions with relevant teams. - Training & Stakeholder Engagement - Deliver training sessions for staff and faculty on course creation and LMS usage. - Develop user‑friendly guides, job aids, and video tutorials. - Organize workshops and webinars to promote eLearning best practices. Qualifications - Bachelor’s degree in Education, Instructional Design, IT, or related field. - 3+ years of experience in LMS administration or eLearning support (Learning Pool experience preferred). - Strong knowledge of SCORM/xAPI standards and eLearning best practices. - Proficiency in troubleshooting LMS issues and supporting integrations. - Excellent communication and stakeholder engagement skills. Preferred Skills - Experience with enterprise system integrations (HRIS, ERP, CRM). - Familiarity with cloud‑based LMS environments. - Background in instructional design or adult learning methodologies.

• End-to-End Implementation: Own the full onboarding lifecycle for a high volume of restaurant partners, guiding them from initial sale through software configuration to a successful go-live. • Consultative Configuration: Analyze unique restaurant business needs to customize OpenTable Core and Basic applications, ensuring the system is optimized for their specific floor plans and guest flow. • AI-Driven Efficiency: Utilize internal AI assistants and automation tools to streamline data entry, generate customized training outlines, and reduce manual administrative tasks, increasing your capacity for high-touch consulting. • Expert Training Delivery: Conduct engaging remote training sessions for key restaurant staff, translating technical features into actionable operational wins using phone and online tools. • Project Pipeline Management: Independently manage a dynamic queue of implementations, balancing speed and quality to consistently meet or exceed time-to-onboard benchmarks. • Technical Integration: Coordinate with restaurant staff and third-party providers to deploy the OpenTable booking widget and ensure seamless digital connectivity. • Cross-Functional Collaboration: Partner with Sales, Customer Success, Customer Support, and Billing teams to proactively resolve roadblocks and eliminate customer difficulties during the transition. • Process Evolution: Identify trends in the onboarding journey and contribute ideas to refine global program content, scheduling workflows, and implementation playbooks.

Role Description This role’s focus is to support merchants during the pre-submission stage of onboarding with payment partners. The main responsibility of this role is to help clients become ready for submission to PSPs, acquirers, APM providers, gateways, and other payment partners. The Merchant Onboarding Specialist will review the merchant’s product, website/app, business model, customer journey, pricing, policies, subscription flow, refund flow, and other public-facing elements against the acceptance criteria of payment partners. This is not a KYB/KYC documentation role, not a formal compliance approval role, and not a technical integration role. The company acts as an advisory, while final underwriting and approval decisions remain with the payment partner. A strong fit would be someone with experience in: - Merchant underwriting - Merchant risk review - Merchant onboarding - Compliance operations - Payment partner approval processes at a PSP, acquirer, gateway, payment platform, payment facilitator Key Responsibilities - Support merchants during the pre-submission stage of onboarding with payment partners. - Review merchant websites/apps from a payment partner readiness perspective. - Understand the merchant’s product, business model, vertical, pricing, customer journey, payment flow, subscription model, refund flow, and risk profile. - Identify gaps that may cause avoidable questions, delays, pushbacks, or rejection from PSPs/acquirers/APMs. - Help merchants correct business, product, website, policy, and public-facing information before submission. - Translate payment partner acceptance criteria into clear, practical action points for merchants. - Prepare merchant readiness summaries and action plans. - Track merchant onboarding statuses, blockers, required changes, deadlines, and next steps. - Use existing internal templates and partner acceptance criteria, while helping improve them based on real cases. - Escalate complex, borderline, high-risk, or partner-sensitive cases to the Head of Department. - Coordinate with internal teams where needed. - Communicate with payment partners mainly for introductions, clarification of acceptance criteria, or occasional readiness-related questions. - Help reduce avoidable partner pushbacks caused by weak preparation before submission. - Responsible for the successful end-to-end onboarding cycle of our merchants with acquirers/PSP/other partners. Must-Have Requirements - Relevant experience in payments, fintech, PSP/acquiring, gateway, payment orchestration, payment operations, merchant onboarding, underwriting, risk review, or compliance operations. - Understanding of how PSPs, acquirers, APMs, or payment partners assess merchants before approval. - Ability to review merchant websites/apps and identify obvious readiness gaps. - Understanding of common onboarding blockers, such as unclear business model, weak policies, misleading pricing, missing contact information, unclear refund terms, weak cancellation flow, restricted content, or high-risk vertical concerns. - Strong business English. - Strong written and verbal communication. - Ability to explain difficult feedback to merchants constructively. - Ability to work quickly and accurately. - Strong attention to detail. - Ability to maintain onboarding trackers, statuses, action points, and follow-ups. Nice-to-Have - Experience with high-risk or complex merchants. - Experience reviewing subscription flows, trial pricing, refund policies, cancellation terms, and checkout flows. - Understanding of card scheme / acquirer / PSP policy expectations. - Experience preparing merchant applications or readiness summaries. - Experience improving onboarding checklists or templates. - Experience working with partner acceptance criteria. Conditions - We also accept applications from candidates outside Cyprus (remote agreement) & candidates who are willing to relocate to Cyprus. - EU-based employment contract. - Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. - Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases. - Mindfulness & well-being support, including psychological assistance with 50% coverage. - 50% coverage of school and kindergarten fees for your children. - Fully covered sports benefits, and also access to in-house electric scooters and bike rentals. - Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey. - A culture of recognition: a peer reward program to celebrate your contributions. - A fully equipped office in Limassol, with everything you need for deep work and collaboration. - Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. - A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities. Recruitment process - HR Interview - Online Interview with Hiring Manager