About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Location: Singapore About the role As our Director of Talent Acquisition, APAC & Japan (APJC), you will translate our global talent vision into a high-performing regional reality. Your focus will be Go-To-Market (GTM) heavy but you will also maintain operational oversight for our regional R&D and G&A hiring footprint. You are a highly operational leader who knows how to localize a modern, AI-forward recruiting playbook, break down regional hiring constraints, and scale a fast-moving talent engine. What you'll do - Stakeholder Alignment: Earn deep trust with APJC leadership through genuine business fluency and talent partnership approach. - Market Intelligence: Bring proactive APJC talent market insights to the table, advising regional leaders on talent pool elasticity, local compensation trends, and competitive landscapes - Inspirational Management: Lead, mentor, and elevate a localized team of recruiters and sourcers based in Singapore and across the region, fostering a culture of high performance and continuous development. - GTM High-Growth Engine: Act as the primary talent partner for our APJC GTM leadership. You will own the strategy for scaling our sales, account management, and field operations across key regional hubs. - Hiring Marketplace Experience Obsessed: Ensure our APJC candidates and hiring managers experience unmatched speed, absolute transparency, and mutual respect. You will adapt global workflows to fit local cultural and market nuances without adding bureaucracy. - Outcomes Over Process: Empower your regional team to be agile and adaptive. Ruthlessly eliminate regional hiring bottlenecks and focus the team on delivering high-quality matches rather than just tracking activities. - Data-Driven: Monitor and optimize the APJC talent funnel across all segments. Track key regional metrics-funnel health, passive-to-active conversion velocity, segment-specific time-to-fill, and quality-of-hire-to continuously tune the regional engine. - AI-First Execution: Successfully implement global AI-driven sourcing, screening, and scheduling tools within your regional team, freeing up your recruiters to focus on deep candidate relationship building and closing. Who you are - Recruiting Leadership Experience: High business acumen with proven experience leading talent acquisition teams within a high-growth enterprise SaaS or web infrastructure environments. Previous agency experience is a plus. - GTM Recruiting Expertise: A strong track record of successfully scaling revenue-generating teams (Sales, SEs, Channel, Marketing) across the region, with additional exposure to technical (R&D) and corporate (G&A) hiring. - APAC Regional Scope: Direct experience navigating the talent landscapes of major APAC (Singapore, Japan, China, ANZ, India, etc) markets including a strong working knowledge of regional employment practices and talent mobility. - Analytical & Structural Thinking: Data diagnostics are second nature to you. You have adopted AI to help drive efficiency and productivity for yourself and your team - Location: This position is based in our Singapore location and offers a hybrid working arrangement (2 days in the office a week) Compensation Compensation may be adjusted depending on work location. Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! Time Off - Flexible paid time off covering vacation and sick leave - Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

• Define and own the enterprise decisioning charter, objectives, operating model, guardrails, and KPI trees aligned to strategic business outcomes, including prospect and existing client fatigue, fairness, and privacy. • Establish and govern the enterprise roadmap for the decision engine, including prioritization of next-best-action and lead-routing initiatives in partnership with Sales, Marketing, Product, Technology, and Client Services. • Balance delivery commitments, technical constraints, and strategic trade-offs while communicating timing, dependencies, and risks to executive stakeholders. • Maintain end-to-end accountability for the architecture, build, performance, governance, and lifecycle management of a real-time decision engine powering next-best-action decisions and decision sequences at scale. • Direct teams responsible for translating enterprise goals, such as sales growth, engagement, and retention, into eligibility schemas, fatigue and frequency limits, fairness constraints, reward functions, and constrained optimization approaches. • Oversee the design and deployment of decision policies, optimization frameworks, and sequencing logic that deliver the best action or action sequence for each prospect or existing client. • Establish standards for experimentation, rollout, and risk management, incorporating canaries, bandit approaches, A/B testing, and statistically sound ship, iterate, and stop decisions. • Partner with personalization, experimentation, and analytics leaders to co-own experimentation strategy, learning agendas, and measurement frameworks. • Lead cross-functional technology delivery by setting requirements and direction for real-time decision APIs, integrations, rules engines, data models, and logging frameworks. • Ensure enterprise standards for versioning, audit trails, rollback and disaster recovery plans, incident response, and service-level agreements. • Maintain canonical decision metrics, fairness and eligibility checks, transparent decision logs, and audit-ready documentation to support reporting, regulatory review, and internal governance. • Build, lead, and develop a team of Decision Science and Technical Product Management leaders; set expectations, coach performance, and grow enterprise decisioning capabilities.

• You will maintain knowledge on current and emerging developments/trends to assess the impact and collaborate with management to incorporate new trends and developments in current and future solutions • You will direct and enhance organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives • You will identify and direct the implementation of process improvements that significantly reduce workloads or improve quality across the department • You will provide subject matter expertise to team members and internal/external stakeholders on complex assignments/projects • You will establish and implement priorities, performance goals and objectives to ensure group results • You will direct and provide leadership to continually improve the capability and results • You will direct all EDI, API and Electric File Exchange processing and administration ensuring the service delivery is accurate, timely and meets all internal service levels • You will collaborate with Leadership on the development of all service levels • In addition, you will collaborate with internal stakeholders to facilitate and ensure an understanding of the key service differentiators between Lincoln and its competitors • You will perform root cause analysis of escalated issues to proactively prevent issues/concerns going forward • In addition, you will provide EDI, API and Electronic File Exchange subject matter expertise and guidance to team members on complex escalated inquiries and/or concerns • You will review and resolve complex EDI, API and Electronic File Exchange escalated issues and concerns

• Lead the creative direction for major campaigns, launches, events, executive communications, and brand moments. • Translate complex healthcare, technology, and revenue cycle ideas into clear stories, strong visual systems, and memorable experiences. • Guide, mentor, and elevate an in-house design team across junior, mid-level, senior, and lead roles. • Partner with brand strategy, demand generation, content, product marketing, and growth teams to build campaign ideas that work across various channels. • Shape high-stakes presentations, CEO keynotes, board materials, investor narratives, customer decks, and industry-stage moments. • Develop creative concepts for conferences, customer experiences, leadership meetings, internal events, and industry activations. • Help define how Phare OS and R1's broader product portfolio are visualized and understood in market. • Evolve R1's creative systems, presentation standards, campaign guidelines, and partner playbooks. • Identify, evaluate, recommend, and guide outside creative partners across brand design, motion, film, and other creative disciplines.