Role Description The Refund Credit Balance Specialist identifies accounts with credit balances, determines the nature of the credit balance and processes the refund or contractual adjustment approval ensuring prompt resolution of discrepancies. - Identify accounts with credit balances on a daily basis. - Research accounts to determine the nature of the credit balance for timely resolution. - Prepare accounts for refunds to be processed and mailed in a timely manner. - Communicate to supervisor any trends or patterns identifying inaccurate activity transpiring on patient’s account causing unnecessary credit balances. - Prioritize work to ensure that assignments are completed within the assigned timeframes. - Perform other duties as requested to maximize department efficiency, promote teamwork, and service excellence. - Maintain follow-up procedures and working relationships with areas responsible for the information, including Medical Records Department, Patient Access, and/or physicians. - Work with supervision, management, and the patient accounting staff to improve processes, increase accuracy, create efficiencies, and achieve the overall goals of the department. Qualifications - Required: High School Diploma/GED - Preferred: 1 year Patient Accounting, specifically billing, collections, customer service, or cash application Requirements - Travel is required: Never or Rarely - Job range: Refund Credit Balance Specialist $15.00-$18.00 - Incentive: Not Applicable Benefits Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

Role Description The Materials & Quoting Specialist is responsible for managing and maintaining material data and market basket structures that support pricing, quoting, and order management activities. This role applies independent judgement to analyze product and material requirements, ensure data integrity, and support accurate pricing and quoting outcomes. Working cross-functionally with materials management, sales, and operations teams, the specialist executes material identification and creation processes, maintains product and pricing data, and resolves issues that impact quoting and order execution. This role identifies opportunities to improve data quality, streamline workflows, and enhance the effectiveness of quoting and order management processes. Responsibilities - Analyzes, develops, and maintains market basket structures that support pricing, quoting, and order management. - Evaluates market basket content to ensure alignment with current product offerings, pricing, methodologies, and business objectives. - Collaborates with sales, procurement, supply chain, and operations teams to assess product changes, availability, and customer requirements, recommending updates to market basket configurations as needed. - Maintains and optimizes market basket data within ERP and pricing system to ensure consistency, accuracy, and operational effectiveness. - Conducts periodic reviews of material and basket data, identifies discrepancies, and implements corrective actions to improve data integrity and usability. - Provides specialized product knowledge and technical guidance to internal and external stakeholders to support quoting, pricing, and customer solutions. - Serves as a resource for resolving complex material, product, and pricing issues that impact customer transactions and business operations. - Supports sales and business development efforts through the preparation of accurate quotations and product recommendations aligned with customer requirements. - Executes material identification and creation activities, ensuring accurate product data and compliance with established standards and processes. - Maintains advanced knowledge of assigned product categories, market trends, and business processes to support informed decision-making and continuous improvement initiatives. - Identifies opportunities to streamline workflows, enhance data quality, and improve the effectiveness of quoting, pricing, and order management processes. Qualifications - 4-year technical or engineering degree or equivalent experience preferred. - Knowledge and technical competence in understanding of utility Natural Gas distribution and transmission systems preferred. - Strong working knowledge of Microsoft Windows, Microsoft Office (Excel, Word, Access, and PowerPoint), internet, email, and SAP software preferred. - Excellent customer service skills including being competent, accurate, responsive, and engaged. - Excellent interpersonal, written, and verbal communication and customer service skills preferred. - Ability to effectively plan, organize, and present. - Excellent attention to detail and organizational skills. Physical Requirements - Frequency at which you would carry/lift in a typical day: - Occasionally 0 – 33% - Frequently 34 – 66% - Continuously: 67 – 100% - Lift from Waist: - < than 10 lbs. - Occasionally - 10 to 25 lbs. - Occasionally - 26 to 50 lbs. - Occasionally - 51 to 75 lbs. - Occasionally - 75 to 100 lbs. - Not at all - 100+ lbs. - Not at all - Lift from Floor: - < than 10 lbs. - Occasionally - 10 to 25 lbs. - Occasionally - 26 to 50 lbs. - Occasionally - 51 to 75 lbs. - Occasionally - 75 to 100 lbs. - Occasionally - 100+ lbs. - Not at all - Carried for Distance: - < than 10 lbs. - Not at all - 10 to 25 lbs. - Not at all - 26 to 50 lbs. - Not at all - 51 to 75 lbs. - Not at all - 75 to 100 lbs. - Not at all - 100+ lbs. - Not at all Additional Information This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation. The pay range for this position is $29.80 per hour to $42.72 per hour, depending on experience.

Role Description - Review and analyze simulated and real-world trading scenarios for indicators of market abuse. - Evaluate AI-generated surveillance alerts to determine escalation, closure, or further investigation. - Develop and refine surveillance evaluation rubrics for Insider Trading, Market Manipulation, Spoofing & Layering, and more. - Assess trade surveillance workflows and alert investigation methodologies. - Provide expert feedback on AI-generated case narratives, investigations, and regulatory reasoning. - Validate whether surveillance conclusions align with applicable regulations and industry best practices. - Contribute domain expertise to improve AI models used for compliance monitoring and financial crime detection. Qualifications - 5+ years of experience in Trade Surveillance, Market Surveillance, Market Abuse Monitoring, Compliance Surveillance, or Regulatory Oversight. - Hands-on experience with surveillance platforms such as Nasdaq SMARTS, NICE Actimize, Eventus Validus, ACA Sigma, SteelEye, eFlow, OneMarket Surveillance, TradingHub, or similar solutions. - Strong understanding of market abuse regulations and frameworks, including SEC and FINRA regulations, MAR (Market Abuse Regulation), MiFID II, FCA market conduct requirements, and exchange surveillance standards. - Experience investigating surveillance alerts and documenting case outcomes. - Familiarity with equities, options, futures, fixed income, FX, commodities, or digital asset markets. - Ability to clearly articulate investigative reasoning and regulatory conclusions in written form. - Fluent English communication skills. Requirements - Experience at investment banks, broker-dealers, exchanges, regulatory agencies, hedge funds, proprietary trading firms, or surveillance technology providers. - Prior involvement in surveillance model tuning, alert calibration, threshold optimization, or surveillance program design. - Experience working directly with regulators or responding to regulatory inquiries and examinations. - Knowledge of algorithmic trading, high-frequency trading, and electronic market structure. - Certifications such as CAMS, CISI, CFA, FRM, or equivalent compliance-related credentials. Benefits - Compensation: $100/hour - Location: Remote - Type: Contract Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process Details - For any help or support, reach out to: support@mercor.com - Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Role Description - Evaluate financial models and strategies to enhance AI model training and performance. - Review and analyze complex financial data for alignment with industry standards. - Provide structured feedback to AI research teams to improve training data quality. - Collaborate with subject matter experts to ensure accuracy and relevance in datasets. - Work independently and asynchronously to meet deadlines and project goals. Qualifications - At least 2 years of experience in hedge fund, private equity, investment banking, equity research, corporate finance, or venture capital. Requirements - Contract position. - Compensation: $60–$100/hour. - Location: Remote. - Duration: Minimum four weeks. - Commitment: 10+ hours/week. Company Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.