Role Description This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone. Our client is a fast-growing technology company building innovative AI-powered solutions for Shopify brands. Their platform helps marketers and operators plan, coordinate, and optimize cross-channel campaigns by connecting merchandising, inventory, and marketing intelligence into a single system. As the company prepares for significant growth, they are seeking a Social Media & Content Manager to help build a recognizable brand presence, create engaging content, and support demand generation efforts across multiple social channels. Key Responsibilities - Content Production & Video - Create original content from concept through final publication. - Film screen recordings, product walkthroughs, and short-form video content. - Record, edit, and produce polished video assets using Descript, CapCut, or similar tools. - Create static graphics, social content, and visual assets using Canva, Figma, or similar design tools. - Ensure all content aligns with brand messaging and visual standards. - Maintain a consistent visual and editorial style across content initiatives. - Produce content that feels polished, intentional, and professionally executed. - Content Calendar & Publishing - Develop and manage content calendars across social media platforms. - Schedule and publish content consistently across X, LinkedIn, Instagram, TikTok, and other relevant channels. - Execute content variations, experiments, and testing initiatives. - Maintain a consistent publishing cadence aligned with growth objectives. - Ensure content remains organized, timely, and aligned with marketing priorities. - Community Engagement - Monitor and respond to comments, messages, and audience interactions. - Engage with target audiences across social platforms. - Support influencer collaborations and partnership initiatives. - Help strengthen community engagement and brand awareness. - Maintain a professional and responsive presence across channels. - Reporting & Performance Analysis - Track content performance across platforms. - Monitor engagement, reach, click-through rates, audience growth, and related performance indicators. - Report content results and provide recommendations for improvement. - Identify trends, opportunities, and content insights. - Support ongoing optimization efforts through performance analysis. - AI-Enabled Content Operations - Utilize AI tools to support content creation, repurposing, scheduling, and reporting workflows. - Leverage AI-enabled processes to improve content production efficiency. - Ensure all published content is reviewed, refined, and aligned with brand standards. - Use AI as a productivity tool while maintaining authentic brand voice and quality. Qualifications - 2+ years of experience managing social media accounts and content programs. - Experience creating original short-form video content from concept through publication. - Experience filming, editing, and producing video assets independently. - Experience managing content calendars and publishing schedules. - Experience supporting social media growth initiatives across multiple channels. - Experience creating content for B2B SaaS, Shopify, eCommerce, technology, or related industries is preferred. - Experience supporting influencer collaborations or partnership campaigns is preferred. - Experience using AI tools to support content production workflows is preferred. Requirements - Strong content creation and storytelling abilities. - Strong video production and editing skills. - Strong visual design and creative execution capabilities. - Proficiency with Descript, CapCut, Canva, Figma, or similar creative tools. - Ability to create content that aligns with brand standards and audience expectations. - Ability to manage multiple content projects simultaneously. - Strong organizational and content planning skills. - Ability to interpret performance data and apply insights to future content. - Strong understanding of social media best practices across X, LinkedIn, Instagram, and TikTok. - Familiarity with AI-assisted content creation and workflow optimization. - Highly proactive and execution-oriented mindset. - Ability to work independently while collaborating closely with marketing leadership. Opportunity This is an opportunity to play a major role in shaping the public presence of an innovative technology company while working closely with marketing leadership. The Social Media & Content Manager will have ownership over content creation, video production, publishing, community engagement, and performance reporting while helping build a recognizable brand within a highly competitive market. This role offers meaningful creative ownership, direct business impact, and opportunities for continued growth within marketing and content leadership. Application Process To be considered for this role these steps need to be followed: - Fill in the application form. - Record a video showcasing your skill sets.