• Provide day-to-day executive support to the CEO • Support inbox, calendar, meeting scheduling, and reminders in coordination with the AI setup • Draft and organize emails, communications, and documentation • Track follow-ups and action items from meetings and events to completion • Proactively communicate progress, roadblocks, and priority changes without waiting to be asked • Design professional, brand-consistent marketing assets in Canva to a publishable standard: social graphics, event promotions, flyers, presentations, and digital collateral • Own the social media content calendar across all platforms: plan it, build a repeatable system for capturing input from the team, and keep it running without needing to be chased • Develop and execute marketing campaigns for programs, events, and intakes, from concept through to scheduled posts to reporting on metrics • Write clear, engaging marketing copy that matches the organization's voice across Facebook, LinkedIn, Instagram, and newsletters • Track, measure, and report on content performance and campaign outcomes, and use the results to improve the next cycle • Assist with website updates and content coordination in Wix • Support project tracking and operational workflows • Maintain organized documentation, folders, and digital systems • Assist with internal coordination across multiple programs and initiatives • Help ensure operational tasks are completed on schedule • Manage competing priorities while maintaining clear communication with stakeholders • Maintain and organise project management systems (Asana) • Set up, run, and improve AI-assisted workflows for drafting, summarizing, research, scheduling, and reporting • Identify where AI can remove repetitive work and propose practical improvements to how the organization uses it • Help maintain CRM, data records, and operational databases • Support process improvement and documentation of workflows • Identify opportunities to improve efficiency and streamline administrative processes • Communicate professionally and warmly with clients, partners, government stakeholders, parents, community members, and vendors • Manage enquiries by email promptly, never letting messages go cold or sit in drafts • Coordinate meetings and introductions on the CEO's behalf and represent the organization well in writing • Maintain proactive communication with leadership regarding priorities, deadlines, and project status

• Providing executive support to the firm owner while keeping work flowing smoothly across the wider team. • Manage the principal's calendar and inbound client communications - triaging, prioritising, and delegating to the right staff members. • Coordinate workflow across the firm so tasks and key client jobs are tracked through to completion. • Create and continuously improve the systems and processes that help the firm scale, including identifying opportunities to automate manual work. • Build and maintain dashboards, spreadsheets, and reporting tools to track performance and operations. • Provide direct operational support to the principal and senior managers, including team coordination and task management. • Identify operational bottlenecks and proactively implement solutions. • Provide general administration duties as and when required.

• Assist with Amazon Seller Central account setup and organization • Help maintain account information and marketplace settings • Support listing creation and product uploads • Monitor account notifications and basic account health metrics • Conduct product and category research • Gather supplier information and requirements • Maintain organized sourcing records and research findings • Assist with ongoing e-commerce administrative tasks • Monitor listings and product information • Support customer service workflows when needed

• Join Job Duck as a Billing & Operations Executive Assistant by supporting a dynamic legal team in the Commercial & Corporate practice area. • Assist with billing coordination, email and calendar management, onboarding clients, and supporting payroll and document drafting. • Contribute to a collaborative and client-focused environment. • Calculate referral fees for external attorneys. • Track billable hours and calculate payments. • Manage email communications. • Draft basic legal and administrative documents. • Support client onboarding processes. • Learn and assist with paralegal tasks as needed.