• Focus on bringing new enterprise Voice & SMS opportunities, focusing on the LATAM market. • Identify, strategize, pursue, and create new business opportunities in the assigned region. • Create an active and healthy pipeline of opportunities and meet sales goals in line with the overarching sales strategy. • Learn & become subject matter experts of IDT’s products and services and educate prospects in making buying decisions. • Understand the client’s ecosystem and explore how IDT’s products fit their requirements. • Show professionalism, courtesy & confidence in every interaction. • Navigate tools, including CRM applications and internal systems. • Efficiently manage your time and always put the customer experience first. • Collaborate with the sales leadership team and peers to determine the best sales strategies. • Successfully transition converted opportunities to the account management team. • Liaise with the marketing team to create effective marketing strategies. • Bring your A-game & close sales.

• Contribute to an atmosphere of winning and excitement • Develop go to market plans and strategies within designated territory • Cross-functional collaboration across marketing, product, and sales operations to develop solutions that bring value to Emtrain clients • Manage individual pipeline within a collaborative sales team environment • Prospect for new clients autonomously within designated territory • Exemplify respect, ethics, and inclusion in all your interactions • Partner with customer success team to ensure a world class onboarding experience for new client partners • Be consultative and demonstrate thought leadership in our space • Exceed activity, pipeline, and revenue goals on a quarterly basis

• Development of new business opportunities through proactive identification and qualification of key contacts within assigned strategic accounts and targets. • Develop and implement account strategies and sales plans to achieve or exceed quota targets. • Establish relationships with key client decision makers to understand their business goals and how we could help them achieve desired results. • Anticipate and mitigate prospect/client challenges through proactive engagement methodologies. • Cross-functional collaboration within Velsera and prospect/client teams to develop and scope solutions. • Manage up-to-date activity, planning, and forecasting of all qualified opportunities throughout the sales process to closure status. • Maintain a current and appropriate understanding of Velsera product portfolio as well as genomics, bioinformatics analysis, and prospect/client-related scientific direction. • Active participation at industry meetings and conferences as required to represent Velsera. • Develop and deliver presentations, and proposals to meet expressed and anticipated customer needs. • Follow industry trends and competitor strategies to distinguish and leverage key differentiators. • Maintain a strategic plan for all accounts and provide regular pipeline and forecast updates to senior leadership. • Recruitment and sourcing of data to support the Velsera’s fast growing Global Data Network. • Travel may be required up to 30%.

• The Regional Sales Representative is responsible for driving sales growth within an assigned territory by developing customer relationships, identifying new business opportunities, and delivering exceptional customer service. • Respond to inbound customer inquiries via phone and email within an assigned territory or region. • Conduct outbound sales calls to prospective and existing customers, following up on leads, quotes, and sales opportunities. • Identify customer needs and recommend products and services that provide value-based solutions. • Upsell and cross-sell Amain products and services to maximize customer satisfaction and revenue growth. • Achieve and exceed assigned sales quotas, revenue targets, and performance metrics. • Research, qualify, and develop new sales opportunities within the assigned territory. • Build and maintain strong, long-term customer relationships through proactive communication and account management. • Maintain accurate customer records, sales activities, and opportunity tracking within Zoho CRM. • Ensure transparency and consistency in activity tracking to support reporting, coaching, and training initiatives. • Understand Amain’s key customer hierarchy and decision-making structure to maximize sales effectiveness. • Develop a thorough understanding of Amain’s sales processes and customer service standards to provide a best-in-class customer experience. • Stay current on product offerings, services, industry trends, competitor activities, and market developments. • Successfully complete Amain’s Customer Service Training Program and obtain technical certification in RC/Hobby products. • Apply basic business and financial principles to support profitable sales growth. • Make administrative business decisions related to customer net terms allocation and accounts receivable aging. • Gross margin management by account and product. • Contract execution and account-level contract management. • Participate in customer visits, regional trade shows, and industry events as needed. • Collaborate with internal teams including Customer Service, Accounting, Purchasing, and Management to support customer success and company objectives. • Perform other duties as assigned.