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Application Support Engineer

Application EngineerApplication EngineerFull TimeRemoteSeniorTeam 1,001-5,000Since 2005H1B No SponsorCompany SiteLinkedIn

Location

California + 2 moreAll locations: California | Texas | Utah

Posted

8 days ago

Salary

$110K - $130K / year

Seniority

Senior

Job Description

Application Support Engineer

Mendix

• Independently manage and resolve platform and product issues for customers • Conduct in-depth investigation, reproduction, and troubleshooting of reported issues • Effectively communicate reported issues and insights to Mendix R&D, Product Management, and Customer Success Managers • Operate with minimal direction to efficiently resolve customer issues • Prioritize daily tasks based on problem severity and business impact • Establish and maintain clear customer expectations by adhering to Service Level Agreements

Job Requirements

  • Bachelor of Science degree in Information Systems, Engineering, Computer Science, or equivalent
  • Proven communication skills, both written and verbal
  • Strong problem-solving capabilities
  • Technical proficiency in programming languages (Java, JavaScript)
  • Understanding of integration concepts (APIs, web services)
  • Knowledge of relational databases (SQL) and public Cloud technologies (AWS, Azure, Kubernetes)

Benefits

  • Health and wellness benefits
  • Professional development opportunities
  • Incentive compensation based on job-related skills

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