Role Description We are looking for a detail-oriented, self-motivated professional who stays cool under pressure and is ready to provide high-level support to one of the most impactful individuals in our business at our Santa Monica location. We are open to non-local candidates who can align with Pacific Time working hours. What you will do: - Deliver personable and responsive customer service by serving as a trusted point of contact for client questions, concerns, and order needs. - Communicate effectively with internal and external partners to navigate orders, resolve issues, and keep customer priorities moving forward. - Review, update, and maintain quotes upon request, ensuring information is accurate, timely, and aligned with customer needs. - Maintain accurate sales and order information in internal systems, including order processing, purchasing activity, vendor updates, and customer backlog management. - Stay organized with customer follow-ups, forecast reports, and order updates to help release, reschedule, expedite, or cancel purchase orders as needed. Qualifications - Strong written and verbal communication skills, with the ability to craft professional emails, prepare client-facing documents, and share information clearly with customers and partners. - High attention to detail and accuracy when entering, reviewing, and maintaining customer, order, and sales data. - Proficiency with Microsoft Office, especially Excel and Outlook, with the ability to navigate spreadsheets, manage email communication, and support day-to-day workflow needs. - Strong interpersonal skills with the ability to work effectively across teams, leadership levels, and communication styles. - Excellent time management and prioritization skills, with the ability to manage multiple requests, follow-ups, and deadlines efficiently. Benefits - World-class and affordable insurance plans ensure you and your family stay healthy. - 401(k) match program where you are vested from day one. - Tuition assistance empowers you to further your education and career. - Employee Assistance Program (EAP) and other incentives: Access to ComPsych, Healthcare Advocate, Working Advantage Discount Program, and more. - Paid holidays, PTO accrual, Floating Holiday, and supportive personal and parental leave policies. - Company-sponsored donation match 3 for 1, Volunteer Time Off (VTO) to give back to the community, and Employee Resource Groups. - Company-funded and voluntary AD&D Life Insurance for you and your loved ones.

Role Description ¡Únete a RECSA y potencia tu crecimiento profesional! En RECSA, empresa transnacional líder en recaudo y cobranza con más de 35 años de trayectoria en Latinoamérica, buscamos personas con actitud, energía y enfoque en resultados para integrarse a nuestro equipo de alto desempeño. Posición: Ejecutivo de Ventas – PORTABILIDAD MOVISTAR - REMOTO 100% Modalidad y Horarios: - Lunes a sábado - 1 día de descanso (domingo) - Turnos: - 9:00 a.m. – 6:00 p.m. - 11:00 a.m. – 8:00 p.m. Lugar de trabajo: REMOTO Qualifications - Experiencia mínima de 3 meses en ventas (presencial o call center) - DNI vigente - Mayor de edad - Secundaria completa - Actitud proactiva, orientación a resultados y ganas de estabilidad laboral Benefits - Sueldo base de S/ 1130.00 - Bono de Luz de S/49.00 - Comisiones ilimitadas (¡tú pones el límite!) - Ingreso a planilla completa desde el primer día - Bono formativo - Beneficios corporativos adicionales - Línea de carrera y oportunidades reales de crecimiento Company Description ¡Postula hoy y sé parte del #TeamRECSA! Convierte tu talento en resultados y crece con nosotros 🚀

Role Description The Digital Associate is a role for a passionate individual that desires to interact with customers through chat and email. This is not just another call center job; apply today to become a part of our amazing company and culture! - Start Date: July 13th, 2026 - Train and work remotely from approved states (Utah, North Carolina, and Texas) - Training: Three weeks (10 AM – 5 PM MST, M-F) - 100% attendance is mandatory - Full-time (40 hours per week) - Shifts will be in the afternoon/evenings (ex. 2:30 PM - 11 PM MST) - Starting base pay: $15.00 per hour + bonus potential of up to $6/hr - Required weekend shift Qualifications - High school diploma (or GED equivalent) - 2-3 years minimum customer service experience - Great typing skills (at least 40 words per minute) and technical proficiency - Reliable internet connection and speeds of 20 mbps download and 10 mbps upload, or better - A private, dedicated workplace, free from interruption or distraction that promotes confidentiality - Ability to multitask and prioritize at the same time - Positive, driven and solution-oriented mindset - Ability to show up to work on time and work your scheduled shift Requirements - Answer 2-3 incoming customer chats concurrently, using the NICE CXOne platform, totaling roughly 40 chats per 8-hour shift or more - This is a sales job; you will consult customers on the best value for their contact lens purchases on each call - Reply to incoming emails or MMS from customers as business needs require - Proactively communicate and engage with your manager and team members to be successful in a virtual work environment - Request prescriptions via phone from eye care providers as needed - Provide world-class customer service in a fast-paced, dynamic environment - Identify and resolve problems in a way that creates a positive customer experience - Maintain high performance metrics including revenue per chat, quality, availability, and timeliness metrics - Abide by 1-800 Contacts policies and procedures as identified and amended from time to time - Live the company values: Big Hearted, Unconventional, Tenacious, Better Together - Perform other duties as assigned by leadership Benefits - Monthly performance bonuses for those who qualify (up to $6 per hour) - Ownership of your development with support from leaders dedicated to fostering growth - Bi-annual performance reviews - A safe, respectful, and inclusive work environment - Amazing medical, dental, and vision coverage - 401(k) match - Free eye exams for your immediate family and dependents - Deep discounts on contact lenses, glasses lenses, and glasses frames - Tuition reimbursement for eligible courses - Approved remote working locations (permanent residence): North Carolina, Texas, and Utah

• Respond promptly to inbound leads through phone, email, chat, and other communication channels. • Conduct high-quality intake calls with potential clients, gathering case details and assessing eligibility. • Build trust and rapport quickly with leads while delivering a professional and empathetic experience. • Take ownership of the conversation and confidently guide potential clients toward signing with the firm. • Use consultative selling techniques to explain the firm’s value, address concerns, and move leads through the decision-making process. • Handle objections effectively and follow up persistently with warm and undecided leads. • Close contracts and support clients through the onboarding process from first contact to signed agreement. • Accurately document all conversations, updates, and lead activity in the CRM and case management systems. • Review and manage new leads, pending contracts, and follow-up opportunities daily. • Coordinate with the legal and intake teams to ensure a smooth handoff once the client signs. • Organize contracts, supporting documentation, termination letters, photos, and other intake-related files.