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Resilient Co.

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Senior AI Content Strategist

Content ManagerContent ManagerContractRemoteSeniorTeam 11-50Since 2020H1B No SponsorCompany SiteLinkedIn

Location

Argentina

Posted

8 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglishServiceNow

Job Description

Senior AI Content Strategist

Resilient Co.

• Define content models, taxonomy, and modular frameworks for tagging, reuse, and scalability • Lead content strategy for a large-scale onboarding migration (ServiceNow/Workday) • Structure content for immediate usability and AI-readiness • Develop prompt frameworks, templates, and variation patterns for AI onboarding experiences • Define personalization logic and content behavior within AI systems • Establish evaluation criteria and quality benchmarks for AI-generated content • Direct and guide Content Designer(s) on execution and deliverables • Create repeatable frameworks, patterns, and documentation for content systems • Enable product, design, and PM teams to independently apply content systems • Partner with Product, Design, Engineering, and Change Management teams to align messaging and rollout strategy • Identify and prioritize new AI-driven content opportunities

Job Requirements

  • 5+ years of experience in content strategy with a product/UX focus
  • Experience designing content systems, taxonomy, and structured content
  • Hands-on experience with AI-generated content, including working with large language models, prompt design, and personalization
  • Proven track record leading content migrations or large-scale system changes
  • Strong stakeholder management and communication skills
  • Comfortable operating across strategy and hands-on execution
  • Experience defining evaluation criteria and quality benchmarks for generated content
  • Nice to Have
  • Experience with onboarding, activation, or lifecycle journeys
  • Familiarity with ServiceNow or Workday ecosystems
  • Experience partnering with change management or internal communications teams

Benefits

  • Engagement Length: 12+ months.
  • Time Zone: 8 AM to 5 PM - CT / flexible
  • Equipment: BYOD (Bring Your Own Device)

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