• Work with internal and external customers to analyze needs and align the product roadmap with strategic goals. • Own the product roadmap. • Define scope and create backlog items (epics, features, user stories) to guide the Agile software development team. • Resolve product-related issues, make decisions, and perform trade-off analyses to stay on track with business deliverables. • Draft key objectives and results, define strategies, and use data to inform product business decisions. • Maintain a fundamental understanding of end-to-end customer experience integration and dependencies. • Collaborate with stakeholders during product visioning and concept development. • Be accountable for the product(s), deliver according to the product model, and communicate product needs to business partners. • Assess value, build business cases, and prioritize stories, epics, and themes to ensure work focuses on items that deliver maximum value and align with product strategy. • Identify and help clients understand the business model, value, and value proposition. • Develop and maintain a prioritized backlog of user stories for implementation. • Act as an ambassador for the product internally and externally and serve as the primary contact for product-related inquiries. • Create sufficiently detailed specifications for product features so they are clearly understood by development teams. • Represent the team to stakeholders, clients, and users. • Be an integrated member of the team. • Work closely with product management and senior leadership to create products that fit the company portfolio. • Research and analyze the market, users, and product roadmap. • Promote and expand understanding of Agile practices, Lean Startup, emerging technologies, and other trends.

• Own the backlog and story quality for a complex engagement — often spanning multiple engineering tracks or workstreams • Translate product strategy and roadmap from a 3Pillar PM or client PM into epics, stories, and acceptance criteria with a high degree of independence • Navigate ambiguity confidently: identify gaps in requirements, drive the right conversations to resolve them, and make well-reasoned decisions when direction is incomplete • Lead and facilitate backlog refinement sessions; ensure the team is never blocked waiting on story clarity • Actively participate in all Agile ceremonies as a senior, prepared contributor — and help shape ceremony effectiveness • Mentor and guide POs on the engagement; review their stories, raise the quality bar, and invest in their development • Partner with UX to ensure research findings and design decisions are translated faithfully and completely into the backlog • Communicate backlog health, scope risks, and delivery signals clearly to the PM and Delivery Lead • Champion AI-forward backlog practices — model effective use of AI in story writing, acceptance criteria, and requirements analysis; help the team adopt these habits • Contribute product context in client-facing sessions when needed — credible and clear on scope, requirements, and trade-offs.

• Own the backlog and story quality for a complex engagement — often spanning multiple engineering tracks or workstreams • Translate product strategy and roadmap from a 3Pillar PM or client PM into epics, stories, and acceptance criteria with a high degree of independence • Navigate ambiguity confidently: identify gaps in requirements, drive the right conversations to resolve them, and make well-reasoned decisions when direction is incomplete • Lead and facilitate backlog refinement sessions; ensure the team is never blocked waiting on story clarity • Actively participate in all Agile ceremonies as a senior, prepared contributor — and help shape ceremony effectiveness • Mentor and guide POs on the engagement; review their stories, raise the quality bar, and invest in their development • Partner with UX to ensure research findings and design decisions are translated faithfully and completely into the backlog • Communicate backlog health, scope risks, and delivery signals clearly to the PM and Delivery Lead • Champion AI-forward backlog practices — model effective use of AI in story writing, acceptance criteria, and requirements analysis; help the team adopt these habits • Contribute product context in client-facing sessions when needed — credible and clear on scope, requirements, and trade-offs

• Define user stories and acceptance criteria. • Manage and prioritize the team backlog. • Collaborate closely with stakeholders and development teams. • Ensure deliverables meet business and mission needs. • Support Agile ceremonies and sprint execution.