LifeStance Health logo
LifeStance Health

Reimagining Mental Health

Credentialing Project Administrator

Project ManagerProject ManagerFull TimeRemoteMid LevelTeam 5,001-10,000H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

4 days ago

Salary

$61K - $73K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishCloud

Job Description

Credentialing Project Administrator

LifeStance Health

• Ownership of credentialing ops systems (Salesforce Health Cloud and Verifiable) • Provide credentialing data integrity management • Subject matter lead for credentialing and payor enrollments • Change management including implementation and communication of improvements • Contribute to workflow and process development • Create and maintain reports and analytics as well as support ticket functions • Respond to Cred Ops support tickets (help desk) related to reports and any ticketing tools • Train new hires and other LSH team members • Create/update/maintain credentialing and credentialing ops resources • Creation and maintenance of Payor and State specific SOPs for Managers and Coordinators • Maintain and ensure security of shared access drives/files • Training and meeting facilitation • Participation in cross functional initiatives • Other items as assigned • Lead credentialing-related initiatives impacting cross functional departments • Translate AR/denial issues into trackable workflows and process improvements • Build and maintain reporting, dashboards, and tracking tools (Salesforce, KPI reports) • Document workflows and train teams on standard processes • Own initiatives end-to-end, including remediation projects and data corrections

Job Requirements

  • 2+ years of operational experience working in a credentialing healthcare operations or administrative role
  • Salesforce Health Cloud and Verifiable credentialing software or similar experience
  • Adept at using Microsoft Office Suite, especially Excel
  • Flexible and adaptable in learning and understanding new technologies
  • Analytical and detail-oriented, a problem solver
  • Customer service oriented
  • Strong written, verbal, and interpersonal communication skills
  • Ability to effectively prioritize and execute tasks
  • Ability to work independently and proactively as well as being a team player
  • Highly organized with strong attention to detail and accuracy
  • Qualified candidates must be legally authorized to be employed in the United States

Benefits

  • medical
  • dental
  • vision
  • AD&D
  • short and long-term disability
  • life insurance
  • 401k retirement savings with employer match
  • paid parental leave
  • paid time off
  • holiday pay
  • Employee Assistance Program

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