IHG Hotels & Resorts logo
IHG Hotels & Resorts

IHG Hotels & Resorts is one of the world’s leading hotel companies with a purpose to provide True Hospitality for Good.

Senior Manager, Workforce Management

ManagerManagerFull TimeRemoteSeniorTeam 10,001+Since 2003H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

0

Seniority

Senior

English

Job Description

Senior Manager, Workforce Management

IHG Hotels & Resorts

• Support final system configuration, validation, and readiness for UKG Pro WFM • Participate in UAT; identify defects, gaps, and operational risks • Act as liaison between implementation teams and hotel operations • Engage hotel leadership to validate workflows and ensure operational fit • Translate system functionality into actionable operating practices • Build alignment and adoption across hotel and regional leadership • Influence stakeholders without direct authority • Support change management, training, and readiness activities • Identify and mitigate adoption risks and resistance • Enable workforce strategies balancing productivity, service, and experience • Improve forecasting, scheduling, and staffing practices • Promote data-driven decision making across hotel team

Job Requirements

  • Hotel operations leadership experience (e.g., Hotel Manager, Director of Operations)
  • Strong knowledge of labor management, scheduling, and service delivery
  • Experience balancing productivity with guest and employee outcomes
  • Ability to influence in a matrixed organization
  • Strong communication and stakeholder engagement skills
  • Workforce management systems (e.g., UKG or similar)
  • Operational expertise in hotel environments
  • Strategic thinking with execution focus
  • Stakeholder engagement and influencing without authority
  • Problem solving in complex environments
  • Change leadership and adaptability
  • Experience with large-scale implementation or transformation programs

Benefits

  • impressive room discounts across our many properties
  • recharge days and volunteering days throughout the year
  • myWellbeing framework supporting wellbeing in your health, lifestyle, and workplace
  • unique and inclusive culture

Related Categories

Related Job Pages

More Manager Jobs

Role Description The Program Manager, Projects & Deliverables, supports the coordination, execution, and delivery of WomenHeart’s programmatic initiatives, including topic-based funded projects, educational resources, and emerging program efforts. This role also plays a broader organizational role, helping WomenHeart maintain execution discipline and cross team momentum across shared priorities. This role supports coordination across multiple workstreams, ensuring projects move forward on schedule, contributing to content development, and helping manage consultants and deliverables. In addition to project execution, this role contributes to content development when appropriate and supports broader Programs team priorities as needed, including key initiatives. Working under the direction of the Director of Programs & Impact, the Program Manager helps strengthen coordination across programs and ensure high-quality, timely delivery of WomenHeart resources and initiatives. Duties & Responsibilities - Project Management & Coordination - Maintain an integrated master workplan that tracks major initiatives, timelines, deadlines, and cross-team dependencies across the organization simultaneously. - Track progress and proactively flag risks or delays to ensure work moves forward from approval through completion. - Maintain clear, up-to-date workplans and project documentation throughout the project lifecycle. - Serve as project manager for cross-functional initiatives, convening working groups, setting agendas, and driving follow-through. - Provide project management support for key initiatives, including emerging programs, campaign efforts, and new program launches. - Deliverable & Content Development - Coordinate development of educational materials including modules, infographics, guides, videos, and webinars. - Manage workflows with consultants, subject matter experts, designers, and translators from drafting through finalization. - Draft initial outlines, agendas, scripts, or light content with guidance from Programs leadership when external support is not required. - Lead logistics and preparation for educational webinars and virtual trainings, including speaker coordination and scheduling. - Ensure smooth handoff of completed materials for dissemination, training, and promotion. - Cross-Team Coordination & Program Support - Partner with Programs and Communications staff to finalize, post, and distribute deliverables. - Support broader Programs team initiatives as needed, including the Science & Leadership Symposium, WomenHeart Summit, and other organization priorities providing coordination during high-volume periods. - Standardize templates and ways of working, including charters, workplans, meeting notes. - Ensure completed materials are shared appropriately for volunteer training, promotion, and distribution. - Maintain organized records across internal systems, including learning platforms, shared drives, and content libraries. - Reporting, Evaluation & Documentation - Track organizational goals quarterly, including progress narratives. - Maintain project trackers, timelines, and documentation to support internal and external reporting. - Prepare internal progress summaries, first drafts of close-out reports, and post-project documentation. - Support implementation of evaluation tools and surveys tied to program initiatives. - Pull and organize data for reporting, dashboards, and internal tracking. - Ensure project records are organized and accessible for future reference and reporting needs. Qualifications - 4-5+ years of experience in program coordination, project management, or program operations within a nonprofit, public health, health education, or mission-driven organization. - Demonstrated ability to manage multiple projects with defined deliverables, timelines, and stakeholders. - Strong written and verbal communication skills, including experience drafting outlines, summaries, or first-pass content for review. - High level of organization and attention to detail, with the ability to manage competing priorities and meet deadlines. - Experience working cross-functionally with internal teams and external consultants or subject matter experts. - Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and shared digital workspaces or project tracking tools. - Ability to travel occasionally to WomenHeart events or convenings (less than 10%). Benefits - We believe that diverse perspectives and backgrounds create a rich work environment and enhance our ability to pursue our mission. - We value diverse experiences and encourage candidates who may not check every box to apply. - We are committed to building an organization that is intentional about inclusion in how we show up for the women living with heart disease, and in how we show up for each other.

United States
$65K - $75K / year

Role Description We are looking for a highly organised, proactive, and detail-focused Property Manager to join a reputable real estate and lettings agency. This role is responsible for managing the full tenancy lifecycle, serving as the key point of contact for landlords and tenants while ensuring a smooth, compliant, and professional rental experience. The ideal candidate will have strong administrative and problem-solving skills, a keen eye for detail, and the ability to confidently manage tenancy-related matters from move-in through to move-out. Key Responsibilities - Property Maintenance & Issue Resolution - Act as the primary contact for maintenance requests from tenants and landlords. - Assess and prioritise reported issues, coordinating with approved contractors to ensure timely and effective resolutions. - Monitor ongoing works and provide regular updates to all relevant parties. - Compliance & Regulatory Management - Ensure all properties remain fully compliant with legal and regulatory requirements. - Track and coordinate renewals of safety certifications, including gas, electrical, and other mandatory inspections. - Maintain accurate compliance records and proactively address upcoming deadlines. - Tenancy Renewals & Rent Reviews - Manage the tenancy renewal process from start to finish. - Conduct rent reviews and facilitate negotiations between landlords and tenants. - Prepare and issue tenancy documentation in line with company procedures and legal requirements. - End-of-Tenancy Administration - Coordinate property check-outs and oversee the end-of-tenancy process. - Handle deposit discussions and negotiations in accordance with relevant regulations. - Organise property turnaround activities to minimise vacancy periods and maximise occupancy. - Stakeholder Relationship Management - Develop and maintain positive working relationships with landlords, tenants, contractors, and other third parties. - Communicate professionally, objectively, and efficiently to resolve issues and manage expectations. - Systems & Administration - Maintain accurate tenancy, compliance, and property records using property management software and internal systems. - Work confidently with 1090 Property Management Software, Goodlord, Google Workspace, and Microsoft Office 365 to ensure efficient administration and reporting. Qualifications - Demonstrated experience in residential property management, tenancy administration, or a similar tenancy-focused role. - Strong working knowledge of UK housing legislation, landlord and tenant regulations, health and safety requirements, and statutory compliance obligations. - Legal education or experience (e.g., LL.B, GDL, Paralegal, Legal Executive, or equivalent) with the ability to interpret tenancy agreements, contracts, and regulatory documentation. - Excellent organisational and time-management skills, with the ability to manage multiple priorities and deadlines effectively. - Strong written and verbal communication skills, coupled with a professional and customer-focused approach. - Available to work UK business hours: Monday to Friday, 9:30 AM – 5:30 PM, and Saturdays, 10:00 AM – 2:00 PM. Preferred Qualifications - Experience managing tenancy-related disputes, legal proceedings, possession matters, or other property-related litigation. - Familiarity with 1090 Property Management Software and Goodlord, including day-to-day tenancy administration and compliance management. - Previous experience working within a busy lettings agency, property management company, or legal practice specialising in residential property. Benefits - 💻 Fully Remote - 🤝 Peer Community: Connect with high-performing sales professionals in our network - 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement - 💰 Competitive salary

GMT (UTC+0)
Penn Interactive logo

Senior Manager, Sportsbook Trading

Penn Interactive

We are HQ’d in Philadelphia and manage $PENN’s digital products, including the Barstool Sportsbook.

Manager2 days ago
Full TimeRemoteTeam 201-500H1B Sponsor

Role Description The Risk and Trading Team is responsible for all Sports Betting products, prices, risk management, Boosts, Specials, and Promotions 24/7 at a fast-paced North American facing operator (theScoreBet). We are currently looking for a highly motivated and suitably qualified team player for the position of Sr. Manager Sportsbook Trading. This role requires a highly professional, organized, and enthusiastic individual who is data-driven, is obsessed with sports and sports betting, and willing to push the boundaries to continuously improve the product. - Own end-to-end trading strategy, margin targets, and commercial KPIs for sports/team responsible for. - Ensure all markets are set up with the correct market limits and correctly reviewed as seasons ebb and flow. - Ensure desired tournaments are covered and offers are consistently reviewed and updated. - Imagining, creating, setting up, publishing, trading, and settling specials – all with a data-driven, scientifically-backed discipline. - Monitoring market liabilities and managing customer risk profiles on all digital channels – working hand in glove with analytics teams. - Work with analytics teams to investigate market trends to obtain insight that assists in the prediction of customer betting patterns, and improve GGR and NGR. - Collaborate with executive leadership/other teams on promotions, product roadmap, and tier-1 events strategy. - Drive continuous performance improvement and product quality/depth/coverage. - Drive sports product strategy and roadmap. - Compilation and circulation of reports to inform stakeholders of business performance and forthcoming activities. - Investigate and propose ways to work more efficiently and implement new ideas. - Bring and enforce a strong understanding of adherence to your compliance responsibilities. - Enforce a high level of communication and transparency across the team while driving collaboration with both other Sportsbook teams and external teams. - Be the domain “encyclopedia” for your sports and be very knowledgeable about models driving your sports and their behavior/impact. - Set trading philosophies and strategies across the team (aggressive vs conservative pricing, automation levels, etc.) and ensure their implementation/execution. - Hold team responsible through continuous performance evaluation and regular performance reporting and ad hoc deep dives. - Ensure team has the strategies well understood, communicated and executed. - Other duties as assigned. Qualifications - Strong analytical and problem-solving ability. - Proven experience with a minimum of 5 years in a trading environment required. - Live trading experience would be a big benefit. - Good all round sports betting knowledge and a strong interest in betting and odds required. - Data-obsessed, not just data-driven. Excellent mathematical skills. - Flexibility is a must as working hours will be dictated by business needs. - Able to multitask and work under pressure. - Ability to work in fast-paced environment and make decisions quickly. - Must have exceptional time management skills. - High attention to detail and precision in delivery. - Ability to learn quickly, work independently and in a team setting. - Strong initiative and outstanding work ethic. - Comfortability working PST hours. Benefits - Competitive compensation package. - Comprehensive Benefits package. - Fun, relaxed work environment. - Education and conference reimbursements.

PST (UTC-8)
Full TimeRemoteTeam 1,001-5,000Since 1976H1B No Sponsor

• Responsible for assisting the RM/RVP and site team to maintain operational excellence for newly acquired assets through an effective transition process • Act as a support associate to RM/RVP to execute tasks assigned to assist in the effective execution of 90-day plan • Support Operations in executing transition action items to ensure property performance • Lead recruiting effort of on-site team, sourcing talent, reviewing resumes, conducting initial interviews • On-board and train each associate individually on Bell policies, procedures, processes and systems

California + 1 moreAll locations: California | Washington
$50 - $55 / hour