• Provide top-tier support via phone to clients on our Debt Management Program • Support client accounts and ensure seamless account management • Manage proposals, payments, deposits, and creditor communications • Proactively review client accounts to identify and resolve issues • Maintain accurate records and ensure compliance with state regulations • Encourage and motivate clients throughout their financial journey

• The Client Success Manager is responsible for managing and strengthening client relationships within the Managed IT Services division for legal and professional services clients. • This role serves as the primary point of contact for assigned accounts and is responsible for ensuring a high level of client satisfaction, operational effectiveness, and service delivery. • The Client Success Manager partners closely with internal leadership and operational teams to support day-to-day client needs, monitor overall account health, facilitate communication, resolve service-related issues, and identify opportunities for process improvement and account growth. • Develop and maintain strong client relationships through proactive communication and strategic partnerships. • Ensure client expectations, priorities, and service requirements are clearly communicated and consistently met.

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top five on the 2026 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! About this role: Wells Fargo is seeking a Senior Branch Premier Banker (SAFE) to play a pivotal role within our National Branch Network. This role grows, deepens, and manages relationships with affluent customers and those with more complex financial needs, serving as their primary point of contact for banking products and services through scheduled appointments, lobby engagement, and proactive outreach. This role is designed for growth oriented professionals who lead with advice to acquire and deepen relationships through meaningful discovery and translate customer goals into comprehensive financial strategies. You will own and actively grow a defined book of business, leveraging goals based planning, and prudent risk oversight to deliver integrated solutions across deposits, investments, credit, home lending, and business banking. In addition, you'll help customers with everyday banking needs-opening accounts, handling service requests, and ensuring a seamless experience making it easier for them to manage their banking with confidence. Success in this role is driven by strong relationship acumen, proactive customer engagement, and seamless collaboration with internal partners across Wealth, Home Lending, and Business Banking to deliver a differentiated customer experience. Wells Fargo rewards behaviors that consistently create long term customer value and support customers in making informed financial decisions. You'll be supported with digital tools, industry leading training, ongoing coaching, and backed by one of the most recognized brands in banking. This role offers a clear platform for career growth for experienced professionals who excel at building trust, managing a portfolio, and delivering holistic, multi product solutions. In this role you will: - Proactively acquire new affluent consumer and business customers while deepening existing relationships through strategic outreach, referrals, and pre-planned customer appointments - Lead discovery-driven conversations to understand customer goals and deliver tailored banking and credit strategies that strengthen relationships, increase retention, and drive balanced growth across deposits, lending, and investments - Serve as the primary financial partner delivering comprehensive, multi-product guidance and ongoing reviews across life stages and evolving financial needs - Partner with a team of professionals across Wealth, Home Lending, and Business Banking to deliver integrated solutions by coordinating warm introductions, setting clear expectations, and taking personal ownership to convert qualified opportunities into closed outcomes - Champion digital adoption by educating customers on self-service and mobile banking options to elevate satisfaction, engagement, and service efficiency - Serve as an active member of the branch team by advising colleagues on relationship development and the management of complex client needs - Demonstrate risk excellence through accurate documentation, sound judgment, timely issue escalation, and adherence to policies and regulations to support strong control outcomes - The Senior Branch Premier Banker LP (license pending) role is a temporary position until employee has successfully completed licensing requirements and SAFE registration. Upon successful completion, employees will transition to the Senior Branch Premier Banker (SAFE) role. Employees hired into the Senior Branch Premier Banker LP role who are not fully licensed will participate in the Branch Network Licensed Banker program. Required Qualifications: - 4+ years of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education - 3+ years of experience building and maintaining effective relationships with customers and partners - 3+ years of experience recommending products and services Desired Qualifications: - Experience recommending financial products and translating customer goals into clear, actionable recommendations - Demonstrated ability to proactively source, acquire, and deepen relationships through proactive outreach and building strong internal partnership to support the customer experience - Proven experience managing a book-of-business, documentation of planning conversations, and consistent follow-through to drive retention and growth across deposits, lending, and investments - Experience coaching or supporting peers to strengthen team performance and customer impact - Demonstrated ability to communicate clearly and confidently, listen with empathy, and build credibility and trust quickly with others - Financial services industry experience in one or a combination of the following: consumer, home lending, business banking, or investments - 3+ years of experience in a licensed financial services position - Successfully completed Financial Industry Regulatory Authority (FINRA)Series 6 and 63 exams (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration - State Insurance license(s) Job Expectations: - Ability to work a schedule that will include most Saturdays - This role requires FINRA Series 6 and Series 63 (or FINRA recognized equivalents), and State Insurance license(s) which must be active or completed within a designated timeframe. For any FINRA qualification exams earned after Sept. 30, 2018, the Securities Industry Essentials (SIE) exam is also required. - For the following states where hired, FINRA Series 65 (or equivalent) examination will also be required within a specified period: AK, AL, CT, DE, HI, IA, ID, IN, KS, MD, MI, MN, MS, MT, NC, ND, NE, NM, OR, SC, SD, TN, TX, UT, VA, WA, WI, and WY. Wyoming allows referral-only licensed bankers to receive the IAR registration without completing the Series 65/66 exam requirement. Requirements may change based on current state regulations. - Obtaining and maintaining required FINRA licenses is necessary for continued employment. This role also requires meeting enhanced financial fitness and criminal background standards. Wells Fargo will begin the FINRA review process once an offer is accepted. - SAFE registration is required at the time of employment and Wells Fargo will initiate the process after your start date.Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed (credit score not included) and additional ongoing screening may apply. - This position is not eligible for Visa sponsorship Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $37.00 - $65.50 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. - Health benefits - 401(k) Plan - Paid time off - Disability benefits - Life insurance, critical illness insurance, and accident insurance - Parental leave - Critical caregiving leave - Discounts and savings - Commuter benefits - Tuition reimbursement - Scholarships for dependent children - Adoption reimbursement Posting End Date: 28 Jun 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Role Description We are seeking a Data and Analytics professional with deep Life Sciences and Commercial Pharma Analytics experience to lead strategic analytics initiatives for global pharmaceutical clients. This individual will serve as a bridge between business stakeholders and technical teams, driving the design and implementation of scalable commercial analytics solutions that enable data-driven decision-making across Sales, Marketing, Market Access, Patient Services, and Commercial Operations. The ideal candidate combines strong pharmaceutical domain expertise with experience managing analytics products, defining KPIs, translating business requirements into data solutions, and leading cross-functional teams. Key Responsibilities - Partner with Life Sciences stakeholders to understand business requirements and translate them into analytical solutions. - Translate launch strategy into segmentation frameworks, KPIs, and data products used by commercial leadership. - Drive stakeholder alignment across Marketing, Sales, Market Access, and Analytics. - Own and prioritize the product backlog, ensuring alignment with launch milestones. - Partner with the engineering team to design Snowflake-native data models optimized for scalability and reuse. - Ensure strong Power BI semantic model understanding (measures, relationships, performance). - Enable self-service analytics through well-designed datasets—not dashboards alone. - Establish KPI governance, adoption tracking, and success metrics for the product. - Lead a small cross-functional pod (data engineers, analysts). - Operate in an agile delivery model with clear sprint outcomes and executive visibility. - Act as the primary interface between business stakeholders and the technical team. Qualifications - 15+ years in commercial analytics, data product management, or analytics consulting within pharma/life sciences. - Strong understanding of commercial pharmaceutical functions, including Sales, Marketing, Market Access, Patient Services, Omnichannel Engagement, and Launch Excellence. - Experience working with industry-standard datasets such as IQVIA, Symphony Health, Komodo, MMIT, Veeva, Claims, Specialty Pharmacy, Hub, and Patient-level data. - Experience supporting commercial analytics, field force effectiveness, customer targeting, segmentation, omnichannel measurement, forecasting, patient journey analytics, or launch readiness programs. - Strong technical expertise in SQL, cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP), and BI tools such as Power BI and Tableau, with experience working in enterprise-scale analytics environments. - Solid understanding of data product development, including data modelling, semantic layer design, KPI frameworks, and Agile delivery methodologies, with the ability to translate business requirements into scalable analytics solutions. - Proven experience owning product backlogs and driving roadmap execution. - Ability to operate independently in greenfield/build-from-scratch environments. Benefits - This position offers an excellent opportunity for significant career development in a fast-growing and challenging entrepreneurial environment with a high degree of individual responsibility. Company Description Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 1000 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.