GreenPath logo
GreenPath

Every Environment Matters

Bilingual Client Success Specialist

Customer Success ManagerCustomer SuccessFull TimeRemoteMid LevelTeam 1-10Since 2025H1B SponsorCompany SiteLinkedIn

Location

Michigan

Posted

2 days ago

Salary

$16 - $18 / hour

Seniority

Mid Level

Associate Degree2 yrs expEnglishSpanish

Job Description

Bilingual Client Success Specialist

GreenPath

• Provide top-tier support via phone to clients on our Debt Management Program • Support client accounts and ensure seamless account management • Manage proposals, payments, deposits, and creditor communications • Proactively review client accounts to identify and resolve issues • Maintain accurate records and ensure compliance with state regulations • Encourage and motivate clients throughout their financial journey

Job Requirements

  • Bilingual (English/Spanish) preferred, but not required
  • 2–3 years of customer service experience (call center preferred)
  • A strong sense of professionalism when supporting clients
  • Strong communication skills—empathetic, professional, and clear
  • Tech-savvy with experience in Windows-based systems and CRM tools
  • Comfort with numbers and basic financial calculations

Benefits

  • Competitive compensation and benefits
  • Growth and development opportunities
  • Supportive, inclusive, and collaborative work environment

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