• Assess user needs to resolve questions and issues in partnership with the technology team; • Direct communication with candidates to provide a more humanized service; • Create, consolidate, and manage KPIs for service efficiency and quality;

Role Description Come join a company that strives for Extraordinary People and Exceptional Performance! Chenega Enterprise Systems & Solutions, LLC, a Chenega Professional Services’ company, is seeking an experienced Web Developer III to support the Centers for Disease Control and Prevention (CDC), Office of Laboratory Systems and Response (OLSR), Office of the Director (OD). This person will provide successful development and maintenance of the Office the Director websites/web portals. - Provide web development expertise for critical redundancy to the OD office. - Ensure the operability of DLS electronic communication and data platforms including Internet and intranet pages. - Develop internet sites/pages as needed and prioritize changes as described by the Associate Director for Communication (ADC) using CDC’s customized Web Content Management System (WCMS). - Assist in website architecture and content management for all internet sites. - Support all phases of web development from evaluation, analysis, and design to development and subsequent ongoing maintenance and support. - Provide programming support using standard approaches for websites and web-hosted blogs. - Ensure websites, web pages, and web content are accessible and comply with CDC and Section 508 guidelines. - Work with a variety of multimedia such as flash animation and other types of media players. - Create and update web pages in CDC’s customized WordPress WCMS using CDC templates based on mock-ups, using HTML, CSS, and JavaScript, XHTML, and JQuery. - Attend trainings, review user documentation, review and act on support tickets. - Create functional HTML prototypes based on design mock-ups; translate mock-ups into clean code, adhering to coding, template standards, and style guidelines set forth by CDC. - Use HTML, XHTML, HTML5, CSS, JavaScript, and JQuery programming languages as needed to correct site issues. - Ensure new web pages meet standards for device and browser compatibility. - Use technical skills to migrate existing web content from old to new templates, implement template upgrades, and retire outdated content, managing the division’s inventory of URLs; implement upon approval. - Migrate existing web content from old to new templates and implement template upgrades. - Deploy new sites using current template, including configuration of associated files (navigation, header, footer, etc.). - Pull web metrics and create reports for evaluation and other needs; advise the ADC and other staff on actions to take on content, based on web metrics. - Advise customers on search engine optimization strategies that work with CDC’s WCMS. - Advise customers on how to make content that is easy to find, easy to use, and easy for the developer to maintain. - Help content owners deliver web-based content that uses clear communication strategies available in the WCMS. - Advise on and develop data-driven tools that use MS Excel or other tools to power DLS information systems and services. - Other duties as assigned. Qualifications - Bachelor’s degree in a relevant field - 4-7 years of experience - Knowledge, Skills and Abilities: - Microsoft Azure, Azure DevOps Services, Python, REST APIs, Power Bi, PowerApps, HTML, JavaScript, JSON, CSS, C#, jQuery, Bootstrap, Adobe Acrobat, Adobe Creative Suite, Java, R, SQL, PL/SQL, T-SQL, Microsoft SQL Server, Oracle Database - Strong project management, project coordination and prioritization skills - Ability to recognize client needs - Exceptional organizational and collaboration skills - Capable of taking direction and being adaptable to change - Excellent verbal and written communication skills - Exceptional customer service orientation - Attention to details and deadlines ensuring effective task management Requirements - Teleworking Permitted? Yes - Teleworking Details: Remote - East coast working hours, must be US based

• Work and Lead a small team that owns, builds, and innovates on major new and existing product features • Coordinate with team management and quality assurance personnel on releases of new features • Collaborate effectively with non-technical stakeholders

• Deliver high-quality, high-performing frontend experiences that AOA is known for, with predictability, agentic-efficiency, and collaborative ownership. • Build production-grade frontend experiences for enterprise accounts in React and Next.js. • Write clear technical documentation, schemas, and architectural flows teammates can use. • Turn product-level objectives into clear, actionable engineering tasks and own the technical approach. • Translate Figma designs into reusable component libraries and design-system primitives that help the team ship faster. • Bring frontend craft from the start and build for performance by default. • Connect interfaces to backend and third-party APIs, handling loading, errors, empty states, and partial data. • Plan and sequence your work across multiple client projects, bringing recommendations rather than open-ended problems. • Proactively identify risks and gaps, and create spike tickets to de-risk them ahead of the work. • Write tested, maintainable TypeScript that follows each client codebase’s conventions. • Self-review your work and catch issues before QA. • Conduct code reviews and hold the bar on quality across the work you review. • Use AI coding tools and agents thoughtfully while keeping engineering judgment in control. • Self-manage and take ownership of your commitments and deliver what you planned for the cycle. • Communicate proactively across a remote team, sharing progress and surfacing risks early.