• Define and execute short- and long-term strategic, commercial, and financial objectives for Managed Services, ensuring alignment with Miratech’s overall growth strategy. • Build, lead, and scale Managed Services as a dedicated business area, driving sustainable revenue growth, profitability, operational excellence, and customer value. • Own business performance, including recurring revenue growth, margin improvement, forecasting, financial planning, operational efficiency, and investment governance. • Develop and implement business plans, operating models, commercial frameworks, and investment priorities in partnership with Sales, Delivery, Finance, and other functions. • Scale Managed Services by building repeatable managed services models, standardized processes, automation capabilities, and structured client management practices. • Define and manage the end-to-end customer lifecycle, including commercial conversion, onboarding, service delivery, renewals, expansion, and customer success. • Perform other duties as may be required consistent with the purpose of this role.

• Define and execute short- and long-term strategic, commercial, and financial objectives for Managed Services, ensuring alignment with Miratech’s overall growth strategy. • Build, lead, and scale Managed Services as a dedicated business area, driving sustainable revenue growth, profitability, operational excellence, and customer value. • Own business performance, including recurring revenue growth, margin improvement, forecasting, financial planning, operational efficiency, and investment governance. • Develop and implement business plans, operating models, commercial frameworks, and investment priorities in partnership with Sales, Delivery, Finance, and other functions. • Scale Managed Services by building repeatable managed services models, standardized processes, automation capabilities, and structured client management practices. • Define and manage the end-to-end customer lifecycle, including commercial conversion, onboarding, service delivery, renewals, expansion, and customer success. • Perform other duties as may be required consistent with the purpose of this role.

• Serve as the executive owner of the Bluebook business, with accountability for overall performance, growth, profitability, and strategic direction • Develop and execute a multi-year business strategy that drives adoption, differentiation, and long-term enterprise value • Establish annual operating plans, budgets, forecasts, and performance objectives • Own business performance reviews with executive leadership and regularly communicate progress, opportunities, and risks • Drive revenue growth, client retention, margin expansion, and market penetration • Evaluate new business opportunities, partnerships, and revenue streams that support growth objectives • Lead Bluebook stabilization efforts, ensuring platform reliability, scalability, operational excellence, and customer satisfaction • Establish and monitor operational health metrics and service performance standards • Define and oversee the product roadmap, balancing customer needs, market opportunities, operational priorities, and financial objectives • Prioritize product enhancements that improve member engagement, utilization, conversion, and savings outcomes • Leverage market intelligence, customer feedback, competitive analysis, and performance data to inform product strategy • Identify and evaluate emerging technologies, capabilities, and innovations that strengthen Bluebook's competitive position • Own the overall go-to-market strategy for Bluebook, including positioning, value proposition, pricing strategy, and market expansion initiatives • Partner with Revenue, Marketing, and Client Success leaders to drive new sales, retention, and growth opportunities • Develop sales enablement tools, ROI models, customer success stories, and value-based messaging that support commercial success • Participate directly in strategic sales opportunities, finalist presentations, executive briefings, and client renewals • Ensure customer reporting clearly demonstrates measurable value, member savings, engagement, and return on investment • Establish and monitor growth targets, pipeline performance, renewal rates, and expansion opportunities • Serve as executive sponsor for key Bluebook clients and strategic relationships • Partner closely with Client Success and Account Management teams to strengthen customer relationships and improve client outcomes • Identify, evaluate, negotiate, and execute strategic partnerships and integrations that enhance capabilities, expand market reach, and generate incremental revenue • Represent Valenz Bluebook at industry conferences, client events, and market-facing engagements • Serve as a thought leader and ambassador for healthcare transparency, member engagement, and value-based healthcare solutions • Align Product, Technology, Revenue, Marketing, Member Engagement, Operations, Finance, and HR, and Legal teams around Bluebook priorities and performance objectives • Ensure resources are appropriately prioritized to support business objectives and customer needs • Partner with Finance to establish pricing strategy, margin targets, budgeting, and forecasting processes • Partner with Legal to define business terms, contract structures, and governance standards • Foster a culture of accountability, innovation, collaboration, and continuous improvement • Build organizational alignment around Bluebook's strategic vision and execution priorities.

• Serve as AGent's foremost expert (internally and externally) on U.S. wholesale energy markets — PJM, MISO, NYISO, ISONE, ERCOT, and beyond • Partner with the CEO and GTM leadership to develop AGent's market prioritization strategy — identifying where to compete, when to enter new markets, and how to maximize portfolio value • Apply market knowledge to commercial execution: help the sales team understand program economics, articulate value to prospects, and position AGent competitively • Identify and prioritize regulatory hurdles across target markets — assessing which barriers represent the greatest risk to commercial opportunity and developing a clear-eyed strategy for navigating them • Monitor regulatory developments across ISO/RTOs and translate their implications into strategic recommendations for the leadership team • Actively engage with ISO/RTO and utility stakeholders to influence regulatory policy and build relationships that benefit AGent's market access and positioning • Own the end-to-end lifecycle of MW participation across all AGent markets: registration, offer management, dispatch operations, and settlement • Build and implement internal protocols that align AGent's operations with the tariffs and operational procedures of each ISO/RTO we participate in • Ensure 100% of MW are registered, validated, and in market ahead of every seasonal start • Own program milestone delivery and all related operational deadlines • Build or buy the tools and technology necessary to achieve operational excellence across market operations • Lead, and develop the Energy Markets team: setting a high bar for rigor, accountability, and continuous improvement • Work cross-functionally with Engineering, Dispatch & Customer Operations, and GTM to ensure all systems, data flows, and customer-facing processes are aligned and symbiotic • Partner with the VP of Product & Engineering to ensure the platform roadmap reflects market operational requirements and regulatory realities • Support the GTM team with market intelligence, program economics tools, and prospect-facing materials that sharpen the sales process • Own data acquisition, analysis, and management across AGent's market portfolio • Lead load modeling and performance forecasting to maximize MW earnings across programs • Build and maintain the metrics and KPIs that give leadership real-time visibility into market performance, portfolio health, and progress toward strategic goals • Drive continuous improvement in offer optimization, settlement accuracy, and overall market performance