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ePlus Technology Solutions logo
ePlus Technology Solutions

Có tâm, đủ tầm, phát triển, vươn xa, ...

MSC Core Engineer III

EngineerEngineerOtherRemoteSeniorTeam 51-200Since 2015H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

102 days ago

Salary

$110K - $150K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishServiceNow

Job Description

MSC Core Engineer III

ePlus Technology Solutions

• Perform network/systems support in a Managed Services Center • Troubleshoot, isolate and diagnose common problems • Provide systems support functions for client, which includes design, development, troubleshooting, diagnosis, and problem resolution • Follow- through until issues are resolved • Maintain current, high-level technical skills in your field of expertise • Effectively communicate with both customers and other internal staff • Thoroughly document troubleshoot and resolve incidents within ticketing system • Strong attention-to-detail • Work in a team environment with the ability to function independently • Participate in on-call • Manage projects, as assigned • Ability to multi-task • Exceptional customer-focused and results-oriented attitude • Excellent written and verbal communications skills • Troubleshoot, isolate and diagnose complex network/systems problems, either alone or as part of a team

Job Requirements

  • Active Cisco CCNP Service Provider certification required
  • 5+ years of experience in service provider role with knowledge of optics
  • Firm understanding of Juniper as it relates to the service provider field
  • Adept at using NCS (Cisco, Juniper, and otherwise)
  • Proven history of troubleshooting complex network issues
  • Familiarity with VRF technology
  • Versed in routing protocols such as IS-IS, BGP, OSPF, and MPLS
  • Knowledgeable with concepts such as SD-WAN, cloud networking, and network security
  • Experience working with ASRs
  • Background in current monitoring and management tools such as ServiceNOW
  • Proficient in the use of Office 360 products such as Outlook, Word, and Excel

Benefits

  • full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave)

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