Title: Billing Representative Location: Traverse City United States Job Description: More Than Just Care, It's Community Imagine doing meaningful work in a place where people vacation. That's life at Munson Healthcare - northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about - with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You - Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. - Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. - Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. - Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings A Day in the Life - Responsible for "data accuracy and input" on the appropriate computer billing system. - Responsible for inputting new and updating old information on the computer billing system. - Handles questions from patients or interested persons concerning insurance, credit, or other problems relating to the agency. - Reviews and mails monthly statements on private pay, commercial, compensation and problem Blue Cross and Champus accounts. Files electronic claims when available. Follows-up litigation cases. - Utilizes current billing system to scan all necessary patient documents into the electronic medical record. - Follows up with Physicians and referral sources for documentation/authorization needed to bill for services. - Reviews Munson Home Medical Equipment accounts receivable statements, post comments, bills insurance, receives payment, coordinates refund, sends statements and makes collection calls. Refers uncollectibles to collection agency. What's Required - High school graduate, Associate's degree in business preferred, with further education in word processing, spread sheets and database management required. - Three years experience in a hospital or related prior employment required. - Proven above average math, analytical, interpersonal and communication skills required; medical terminology preferred. Part-time, remote position. May need to be on-site when requested. Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

• Prepare and review monthly invoices according to company guidelines utilizing financial reports to ensure compliance with deliverable deadlines. • Analyze unbilled receivables monthly against standard reports, research and resolve a variety of internal and external customer inquiries concerning billing status. • Initiate communications with internal customers to resolve billing discrepancies and collection issues.

Role Description The Billing Specialist in this role administers billing and collection function, including both automated and manual billing processes. Prepares and reconciles reporting to remit premium to insurance carriers monthly. - Reviews Interim Bill Invoices auto generated by system and releases according to established guidelines. - Audits Automated Clearing House (ACH) billing and retiree pension deductions monthly for accuracy. - Prepares month-end reconciliation for insurance carriers and provides check request to Finance unit. - Processes unidentified cash and maximum age policy adjustments; processes premium refunds in accordance with established guidelines. - Fulfills insurance carrier reporting requirements, works directly with carriers to resolve payment/reporting discrepancies, and performs system and/or manual adjustments as directed. - Reconciles month-end commission calculations in response to sales representative request to account for lost or dropped commissions. - Reconciles Daily Cash Report to ensure all variances have been applied and calculates policy cash surrender values and/or policy loan values in accordance with carrier specifications. - Identifies and responds to billing/collection inquiries as presented by insureds or insurance carriers; resolves escalated insured complaints as referred by Customer Relations Representatives or management and aids customer service phones as needed. Qualifications - High school or general education degree (GED), Associate degree preferred. - Minimum of 3 years of experience related to billing and customer service. - Demonstrated proficiency with PC skills including but not limited to MS Outlook, Excel, Teams, and Word. - Prior experience working with labor unions, multiple billing cycles, insurance programs, and JMAX is a plus. Pay Range $17.49 - $22.75 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. Equal Opportunity Statement One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Company Description One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem. For more information, please visit one80.com.

Role Description MEDHOST, a division of Harris, is seeking a Billing Representative who is responsible for the timely and accurate submission of patient bills to various insurance payors, including Medicare, Medicaid, Blue Cross, commercial, and other government entities. This remote role welcomes candidates anywhere in the US. Preference will be given to candidates whose work schedule aligns with Central Time. What your impact will be: - Coordinate daily hospital billing within established controls to ensure adherence to billing guidelines and standards. - Manage billing inventory for assigned clients and meet financial goals. - Build and maintain strong customer relationships. - Maintain working knowledge of all software applications related to billing claims. - Process claims generated on late charge reports, rejected claims, claims in error, DDE claims, and shadow claims daily. - Ensure facility Rebills are worked and comments logged on patient accounts within 7 business days. - Communicate issues impairing the billing process to the Team Lead/Manager. - Communicate with hospitals to retrieve information for rebills/corrected claims. - Communicate with insurance payors to work claims not processed/paid, utilizing various strategies such as phone calls, letters, meetings, faxing, and emails. - Partner with other teams/departments to resolve billing/payor payment issues. - Submit billing/rebilling requests from customers and team members in a timely manner. - Stay current with billing practices for private and government payors, including billing software applications. - Assist in the training and education of new and existing employees. - Maintain the effectiveness and implementation of the MEDHOST Quality Management System and meet applicable regulatory requirements. - Perform other duties as assigned. - Accurately input/submit worked time by departmental deadlines. - Maintain in-depth knowledge of MEDHOST core products and third-party clearinghouses. - Maintain industry knowledge through self-study and training. - Recommend department and customer documentation. - Provide training and training documentation in areas of expertise. - Attend and participate in team and departmental meetings. - Respond to emails, telephone calls, voicemails, Microsoft Teams messages, and correspondence from facilities in a timely manner. - Adhere to all HIPAA Privacy and Security requirements. - Perform duties in a positive manner that upholds company policies and procedures. Qualifications - High School or equivalency diploma required. - Minimum 1 year of experience in a hospital billing/patient account receivable related environment. - Minimum 1 year of experience utilizing hospital claims management/billing software. - Ability to follow directions and perform work according to department standards independently. - Computer skills in Microsoft Office applications (Word, Excel, PowerPoint, etc.). - Customer Service oriented. - High Speed Internet access (minimum 300 Mbps download speed) and unlimited data. - Smart phone for Multi Factor Authentication (MFA) application. Requirements - MEDHOST (HMS) knowledge is a plus. - Knowledge of hospital billing, revenue cycle, and medical terminology. - Thorough understanding of accounts receivable, collections, billing, appeals, and denials. - Knowledge and understanding of Explanation of Benefits (EOB), state, and federal guidelines. - Ability to navigate healthcare information system(s) and clearinghouse(s). - Ability to access protected health information (PHI) in accordance with departmental assignments and guidelines. - Skilled in making accurate arithmetic computations. - Excellent communication skills (verbal & written), good judgment, tact, initiative, and resourcefulness. - Detail-oriented, organized, and able to multi-task. - Ability to demonstrate supportive relationships with peers, clients, partners, and corporate executives. - Flexible with a "can do" attitude and ability to remain professional under high-pressure situations. Benefits - 3 weeks’ vacation and 5 personal days. - Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment. - Employee stock ownership and RRSP/401k matching programs. - Lifestyle rewards. - Remote work and more!