Role Description WestCX is hiring a Senior Director, Product Management to lead a strategic product area at the intersection of product strategy, healthcare interoperability, and enterprise execution. Reporting to the VP, Product Management, this leader will own roadmap direction, develop a team of product managers, and ensure new capabilities are valuable to customers, commercially viable, and ready for successful delivery. This is a high-impact leadership role for someone who can connect long-term product strategy to day-to-day execution, make clear prioritization decisions, and drive strong cross-functional alignment across go-to-market and delivery teams. What You'll Do - Set product strategy and roadmap for a complex enterprise product area, with clear ties to customer value, market opportunity, and business outcomes - Lead and develop a team of product managers, raising the bar for product thinking, execution, and accountability - Turn strategy into clear product briefs, requirements, launch plans, and measurable outcomes - Partner closely with sales, finance, product marketing, implementations, customer success, legal, training, and support to ensure launches are positioned, priced, and operationally ready - Use customer feedback, product signals, and market input to make clear prioritization decisions and keep work moving under ambiguity What Success Looks Like - The product strategy is clear and the roadmap is credible - Product decisions are tied to measurable customer and business outcomes - Cross-functional teams are prepared to sell, implement, support, and train on new capabilities - The product team is growing in judgment, discipline, and execution - The product area becomes a stronger engine for repeatable enterprise outcomes Qualifications - 7+ years of product management experience in healthcare technology - 4+ years of people leadership, including direct management of product managers - Experience owning product strategy and roadmap for complex enterprise software - Strong hands-on knowledge of healthcare or life sciences interoperability, systems integration, and regulated operating environments - Strong business and commercial judgment, including the ability to evaluate market needs, pricing considerations, and product viability - Experience bringing products or major capabilities to market in partnership with cross-functional teams - Excellent written and verbal communication skills - Experience with medical credentialing systems and integrations highly desired - Experience in healthcare workflow, communication, orchestration, scheduling, or patient/provider engagement products highly desired - Formal training or credentials in product management, product marketing, business strategy, or a related field preferred Requirements - Remote - Up to 25% travel Benefits - Medical, dental, vision insurance - Health savings and flexible spending accounts - Mental health and wellness program (EAP) - Paid time off including vacation, holiday and sick time - 401(k) retirement plan with company match up to 6% after one year - Tuition reimbursement & in house learning platform - Service awards... and much more

Role Description The Director, Clinical Science is a hands-on member of the Clinical Development team, responsible for the day-to-day scientific execution of Pathos oncology programs across active Phase 1 and Phase 2 trials. You own protocol development, data review, clinical document authorship, and site-level scientific support from study startup through closeout. You will work closely with Clinical Operations, Translational Medicine and Biomarker Science to keep studies running with scientific rigor at every step. You will report to the Chief Development Lead. At Pathos, AI agents handle literature compilation, document formatting, data extraction, and status tracking. That means you spend your time on the science reviewing data, resolving eligibility questions, sharpening protocols, and making the calls that move programs forward, not on administrative overhead. What You Will Do - Own protocol development and clinical documents - Author and own study protocols from first draft through amendments, including study design, eligibility criteria, endpoint selection, and safety monitoring plans. - Write and maintain Investigator Brochures, informed consent forms, Clinical Study Reports, and briefing documents in partnership with Clinical Operations and Medical Writing. - Direct AI agents to compile source data, structure document drafts, and run quality checks, then apply your scientific judgment to finalize each deliverable. - Lead data review and monitoring - Conduct ongoing review of safety and efficacy data across active studies, including eligibility confirmation, protocol deviation assessment, and adverse event review. - Prepare materials and lead deliverables for data monitoring committees and other clinical review bodies. - Collaborate with data management on eCRF development, edit check design, and database lock activities. - Support trial execution and site interactions - Serve as the scientific point of contact for clinical investigators during study startup, conduct, and closeout. - Provide protocol training at investigator meetings, site initiation visits, and internal study team kickoffs. - Work with Clinical Operations to identify and resolve site-level issues that affect data quality or enrollment integrity. - Contribute to regulatory submissions - Prepare scientific content for regulatory authority interactions, including IND amendments, briefing books, and submission dossiers. - Support responses to Health Authority questions with accurate, well-reasoned clinical and scientific rationale. - Maintain GCP compliance and audit-ready trial conduct across all assigned programs. Qualifications - MD, PhD or PharmD in a relevant life science discipline required. - 5 or more years of oncology clinical development experience in biotech or pharma, with direct ownership of protocol design and clinical content authoring. - Demonstrated track record of delivering study protocols and regulatory documents across Phase 1 and Phase 2 oncology trials. - Experience in solid tumor oncology; deep familiarity with GCP and applicable regulatory requirements. - Strong scientific writer with the ability to distill complex evidence into clear, decision relevant documents. Requirements - Experience integrating biomarker and translational strategies into trial design, particularly in genomically defined or molecularly enriched patient populations. - Comfort working with AI generated analyses, real world evidence, and computational predictions as inputs to scientific and clinical decisions. - Experience contributing to clinical development plans for multiple concurrent programs in a fast moving organization. - Familiarity with agentic or AI assisted workflows for document generation, data review, or literature surveillance. Nice to Have - Experience designing or contributing to adaptive trial designs or platform trials. - Direct engagement with Health Authorities on oncology programs, including IND and FDA briefing meetings. Location The preferred location for this position is in our New York City HQ, though exceptional remote candidates will also be considered.

Role Description The Care Director is a senior leadership role responsible for the strategic and operational management of care services, ensuring the delivery of high-quality, safe, and person-centred care. The post holder will provide direction, leadership, and oversight to care teams, driving continuous improvement and ensuring services meet regulatory standards, organisational values, and the needs of service users. Key priorities include: - Fostering a positive, inclusive culture - Ensuring effective safeguarding practices - Managing resources efficiently - Delivering sustainable, high-performing services aligned with organisational objectives Job Responsibilities - Strategic Leadership & Service Development - Develop and implement a care strategy aligned with organisational and educational priorities. - Lead the integration of care and education to ensure cohesive learner pathways. - Promote innovation in care delivery, including person-centred approaches and assistive technologies. - Contribute to executive decision-making and long-term organisational planning. - Extensive travel nationally supporting both pre-school primary, secondary and P19 provisions within the division. - Quality, Compliance & Clinical Governance - Ensure all services meet CQC, Ofsted, and safeguarding standards, always maintaining inspection readiness. - Establish robust quality assurance frameworks, including audits, service reviews, and continuous improvement cycles. - Oversee the development and audit of person-centred care plans and clinical protocols. - Lead systems that ensure safe practice in areas such as medication, infection control, and delegated healthcare tasks. - Provide senior oversight of systems supporting learners with complex health needs. - Work with nursing, therapy and external health professionals to ensure robust clinical delegation and competency sign-off. - Lead implementation and optimisation of digital care systems, reporting platforms, and data dashboards. - Ensure data integrity and real-time oversight of service performance. - Safeguarding & Risk Management - Provide executive oversight of safeguarding across the organisation. - Ensure robust systems for risk assessment, behaviour support, and safe care practices are implemented and monitored. - Promote a strong safeguarding culture aligned with statutory guidance and best practice. - Operational Leadership - Provide oversight and direction to Heads of Care and service leads across the portfolio. - Ensure effective delivery of care services that meet individual learner needs. - Lead on admissions, transition, and compatibility decisions. - Act as the senior escalation point for complex care issues. - Workforce Leadership & Culture - Lead the recruitment, development, and retention of a skilled multidisciplinary workforce. - Ensure effective supervision, appraisal, and competency frameworks. - Drive a culture of accountability, excellence, and continuous professional development. - Address underperformance and support staff progression through structured HR processes. - Provide oversight of safe staffing models across complex care provision. - Integration with Education - Ensure care provision actively supports learning, communication, and Preparing for Adulthood outcomes. - Promote approaches that enable student voice, independence, and participation in their own care. - Work collaboratively with education leaders to align care strategies with EHCP outcomes. - Multi-Disciplinary & Stakeholder Engagement - Lead effective collaboration with therapy teams, healthcare professionals, commissioners, and families. - Represent the organisation in external forums, inspections, and partnership meetings. - Ensure strong communication systems that enable consistent, high-quality service delivery. - Performance, Reporting & Governance - Monitor and report on service performance, quality metrics, and learner outcomes. - Ensure high-quality documentation and reporting for regulators, commissioners, and senior leaders. - Use insight and data to drive service improvement and innovation. Qualifications - Senior leadership experience in education, residential care, or integrated services. - Proven ability to deliver high-quality, compliant services in complex care environments. - Experience leading multidisciplinary teams and large-scale service delivery. Knowledge, Skills and Competency - Knowledge & Expertise - Strong understanding of CQC and Ofsted frameworks, safeguarding, and health & social care regulation. - Expertise in person-centred care planning, clinical governance, and quality assurance. - Knowledge of Preparing for Adulthood and specialist education settings. - Leadership Capabilities - Strategic thinking and system leadership. - Strong communication and stakeholder engagement skills. - Ability to drive cultural change and continuous improvement. Role Impact This role extends beyond a traditional Head of Care by: - Providing portfolio-wide leadership and strategic direction. - Ensuring consistent standards across multiple services. - Embedding integration between care, health, and education. - Holding accountability for quality, compliance, safeguarding, and outcomes at scale.

• Proactively partner with post-sale leaders to define their strategic needs, translating leadership objectives into a clear, evolving analytical agenda. Serve as the analytical voice in QBRs, board prep, and executive reviews. • Build the customer intelligence data model. Integrate structured data (Salesforce, product telemetry) and unstructured data (tickets, calls, notes) into a single coherent view of the customer. • Develop early-warning analytics for churn, expansion, and adoption. Build the diagnostic and predictive layer that lets the post-sale org intervene early and scale what's working. • Define how we measure AI value. Establish the framework for measuring customer adoption, engagement, and outcomes tied to Coupa's agentic AI capabilities. This is an emerging discipline and you'll help shape it. • Lead and grow the team. Set the analytical vision, develop the people, and expand the function's influence across the company.