Title: Senior Manager Regulatory Compliance Job Description: Location: Remote or hybrid at headquarters in Austin, TX (supporting 1,200+ hospitals across the U.S. & Canada) Reports To: Associate General Counsel, Compliance Position Overview The Senior Manager, Regulatory Compliance will lead the company's Regulatory Compliance function across a large, multi-site veterinary services organization. This role is responsible for designing and operationalizing scalable regulatory compliance programs that ensure adherence to federal, state/provincial, and local requirements-including those governed by agencies such as DEA, OSHA, EPA, and applicable veterinary and healthcare regulatory bodies. This leader will oversee a team responsible for driving compliance at the practice level, translating complex regulatory requirements into clear, actionable guidance, and enabling hospital teams to meet expectations in their day-to-day operations. The role partners closely with Legal, Medical, Operations, and HR to proactively identify risk, implement controls, and strengthen a best-in-class compliance program aligned to DOJ guidance and industry best practices. Key Responsibilities Regulatory Program Leadership - Lead the development, implementation, and continuous improvement of regulatory compliance programs across all sites - Ensure scalable frameworks, tools, and processes are in place to support compliance across a highly distributed footprint - Translate regulatory requirements into practical, risk-based policies, procedures, and guidance for site-level execution Site Compliance Enablement - Oversee the team responsible for supporting hospitals in meeting regulatory requirements (notably DEA, OSHA, EPA) - Drive consistency in how compliance expectations are communicated, monitored, and reinforced across all locations - Develop playbooks, toolkits, and operational guidance that enable field teams to self-manage compliance effectively Risk Assessment & Monitoring - Identify, assess, and prioritize regulatory risks across general practice, ER, and specialty hospitals - Establish monitoring, audit, and inspection processes to evaluate compliance and drive remediation - Analyze trends, root causes, and systemic issues to inform program enhancements Regulatory Expertise & External Engagement - Maintain deep knowledge of relevant regulatory requirements (e.g., controlled substances, workplace safety, hazardous waste, environmental compliance) - Serve as a key point of contact for regulatory inquiries, inspections, and audits - Build and maintain relationships with relevant regulatory agencies Training & Education - Develop and deploy training programs to promote awareness and understanding of regulatory requirements across all levels of the organization - Ensure regulatory compliance is embedded in onboarding, ongoing education, and leadership development Cross-Functional Partnership - Collaborate with Legal, Medical, Operations, HR, and Field Leadership to integrate compliance into operational workflows - Partner in investigations, incident response, and corrective action planning Leadership Competencies - Lead, coach, and develop a high-performing Regulatory Compliance team - Define team structure, roles, and priorities to support a growing and evolving organization - Foster a culture of accountability, continuous improvement, and practical problem-solving - Strategic thinker with strong operational execution - Ability to influence across functions and levels without direct authority - Skilled at simplifying complex regulatory concepts for diverse audiences - Comfortable operating in ambiguity and scaling programs in a high-growth environment - Strong commitment to ethics, integrity, and a culture of compliance Project & Change Management - Lead complex, cross-functional projects to implement regulatory programs, tools, and process improvements - Manage competing priorities in a fast-paced, multi-site environment Qualifications Required - 7+ years of experience in regulatory compliance, preferably in healthcare, veterinary medicine, or other highly regulated multi-site environments - Strong working knowledge of DEA, OSHA, and EPA regulations - Experience building or leading compliance programs across distributed operations - Demonstrated ability to translate regulatory requirements into practical business processes - Strong analytical, problem-solving, and communication skills Preferred - Experience in veterinary medicine, healthcare, or retail healthcare models - Experience interacting with regulatory agencies or managing inspections - Background in project or program management - Familiarity with DOJ compliance program principles and risk-based program design Compensation Base salary: $110,000-$140,000 Annual Incentive Plan: 15% FLSA Status: Exempt National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.