The World’s Largest Provider of Mental Health Services and GuidanceResources® for Life.
Absence Claims Consultant
Location
United States
Posted
22 hours ago
Salary
$22 - $25 / hour
Seniority
Junior
Job Description
Absence Claims Consultant
ComPsych
• Be the point of contact for the Human Resources team regarding their inquiries for claims status, questions, expedited processing etc. • Provide efficient and professional follow-up via phone or email to ensure the timely delivery of Human Resources inquiries • Work with Account Manager to identify the Clients need and education on leave concepts • Review imperfections in order to provide recommendations to the Operations team on training or CPP language in order to assist in reductions of imperfections • Demonstrate respect, sensitivity, confidentiality, and understanding regarding the circumstances while maintaining professionalism at all times • Provide immediate acknowledgment of email inquiry received and provide solution within 2 business days • Participate in client facing meetings along with Account Manager • Be the Operations subject matter expert regarding our processes • If client is put into a Save for Letter Audit, facilitate audit and provide results • Prioritize and organize daily responsibilities in order to meet all deadlines • Engage in ongoing education and training around laws, policies and service delivery • Create a white glove experience for the client • Provide innovative ideas that can support the ongoing growth of the Absence Department • Support Claims Operations
Job Requirements
- 1-3+ years in Customer Service, Claims or Email Support experience required within ComPsych
- Exceptional communication and organization skills, with strong focus on customer service
- Quick thinking, resourceful, high energy, positive, and professional, with demonstrated multi-tasking and critical thinking skills
- Be in good standing – not currently on a performance improvement plan
- Attention to detail with excellent quality is a must
- Computer literate and proficient in Microsoft Office Suite.
Benefits
- Full benefits package
- Paid Time Off (PTO)
- medical
- dental
- vision
- 401(k) with match
- robust EAP
- wellness program
- and much more
Related Guides
Related Categories
Related Job Pages
More Consultant Jobs
• Provide consulting services to the Marketing teams • Own the delivery of multi-channel data-driven campaigns • Provide proactive consulting and advice on best practice campaign design • Main liaison point between the Client and internal & external technical teams • Support the marketing automation platform from a technical and process perspective • Analyze data, design, implement and document technical solutions • Produce process documentation for stakeholders
Integrations Consultant
OmaticOmatic delivers purpose-built application integration solutions for social-impact organizations
• Conduct remote software onboarding and training engagements on all Omatic Software products • Develop expertise on Omatic products and remain well-versed on product features and functionality • Accurately assess customer requirements • Configure systems and provide testing support • Write and deliver professional documentation customized to the individual needs of each customer • Deliver engagements on time and within budget • Accurately track and report project hours, notes, and status within Omatic’s internal systems • Conduct internal software trainings • Assist Omatic Sales with selling Onboarding services
Implementation & Business Consultant – Mid-level
NEXDOM healthtechTransformamos e impulsionamos a gestão de operadoras de planos de saúde através da tecnologia e inovação
• Provide consulting services and implement the SGU GPL Billing module; • Negotiate processes, deadlines, task changes, training and project documentation with the client; • Assist in process mapping, deliver user training, and oversee all stages of the implementation, ensuring effective communication between the client and the involved team; • Participate in regular meetings to maintain continuous project alignment and prepare planned work roadmaps, optimizing activities; • Monitor schedules, control deadlines and deliverables, and perform post-implementation follow-up to ensure appropriate use of products and services; • Stay up to date with legal requirements that affect the product, assess their impact and promote necessary adjustments. Perform related activities as directed by leadership.
Workday Integrations Consultant, Workday Integrations Certified
StradaWe’re Strada, a global pioneer in payroll, human capital, and financial management solutions.
• Responsible for the deployment and/or support of Workday HCM and/or Financials applications throughout the project lifecycle • Executes tasks within projects on time and within Strada quality standards for client deliverables • Continues to specialize and deepen skill set within an area, e.g., such as Compensation, Benefits, Financials, etc. • Able to create work estimates for smaller bodies of work • Develops working relationships with other members of the project team, management and external clients to deliver projects effectively • Has targeted conversations with client in area(s) of focus and provides consultative advice and recommendations • Leads discussions with clients on basic scope and solutions to influence client decisions and project deliverables • Provides direction and guidance internally to less experienced colleagues by directing and reviewing their deliverables




