Role Description We're currently seeking creative, organized, and people-focused individuals to join our growing team as Travel Content & Booking Specialists. This remote opportunity combines travel planning support with digital engagement. You'll help showcase travel experiences, share destination information, assist clients with vacation inquiries, and support the coordination of travel arrangements through approved supplier networks. If you enjoy discovering new destinations, communicating with people online, and helping others turn travel ideas into reality, this could be an excellent fit. No prior travel industry experience is necessary. Training, resources, and ongoing guidance are provided. Responsibilities - Share travel inspiration, destination highlights, and vacation opportunities across digital channels - Assist clients with exploring travel experiences that align with their interests, schedules, and budgets - Help coordinate reservations for resorts, cruises, guided tours, transportation, and vacation packages - Research destination information, travel products, and supplier promotions - Respond to travel-related inquiries and provide professional client support - Prepare and organize trip details, confirmations, and travel documentation - Maintain accurate records within online booking and customer management systems - Monitor industry updates, promotional offers, and emerging travel trends - Participate in ongoing training, team meetings, and professional development programs Qualifications - Enjoy interacting with people and building positive relationships - Have strong written and verbal communication skills - Are comfortable creating or sharing online content - Stay organized while managing multiple projects and client requests - Can learn new software platforms and digital tools efficiently - Work well independently in a remote environment - Demonstrate professionalism and attention to detail - Have reliable internet access and basic computer proficiency Requirements - Minimum age of 18 years - Authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or other approved locations - Ability to work independently and manage responsibilities remotely Benefits - Fully remote opportunity - Flexible scheduling options - Comprehensive onboarding and training - Personal travel booking website - Ongoing mentorship and professional development - Access to industry suppliers, booking tools, and travel resources - Travel incentives, supplier perks, and special programs - Growth opportunities within a supportive and expanding team - Work-from-anywhere flexibility with internet access

• Execute against the editorial calendar with consistent, high-quality output across a wide range of formats: blog posts, long-form guides, ebooks, case studies, web copy, email nurture sequences, event descriptions, customer spotlights, and more. • Write for multiple audiences and buyer segments including, nonprofit fundraising leaders, development directors, digital teams, and ops professionals, adapting tone, depth, and framing for each. • Produce content that serves the full funnel, from awareness-stage thought leadership to late-stage sales enablement material. • Operate Fundraise Up's content flywheel: take a single conversation, podcast episode, webinar, event recording, or executive roundtable and transform it into multi-channel assets including blog posts, email copy, and sales one-pagers. • Write scripts, show notes, video descriptions, and companion editorial content for YouTube, webinars, and livestream programming. • Work closely with the Director and multimedia producer to ensure every video and podcast asset is fully leveraged across written and digital channels. • Turn customer stories, case studies, and interviews with nonprofit leaders into compelling, narrative-driven content that showcases real-world fundraising innovation and impact. • Support recurring content programs - webinars, interviews, in-person activation recaps - by producing the written assets that extend their reach before, during, and after each event. • Research and draft commentary, insights, and analysis on major developments shaping the nonprofit sector: technology shifts, donor behavior trends, policy changes, and fundraising innovation. • Support the production of quarterly and annual insights reports and other high-value industry content. • Apply hands-on SEO expertise to everything you produce - keyword research, on-page optimization, internal linking, content refresh cycles, and topic clustering. • Stay current on Answer Engine Optimization (AEO) and how AI-generated search is reshaping content consumption; structure content to perform in featured snippets and conversational AI responses. • Write and optimize website copy in collaboration with design, product marketing, and demand generation; contribute to conversion-focused landing pages, product pages, and campaign assets. • Own Fundraise Up's social media presence end-to-end across LinkedIn, Instagram, Facebook, and other relevant platforms - developing channel-specific strategies rooted in audience behavior and business goals. • Build, write, and maintain a social content calendar that balances brand storytelling, educational content, product updates, and community engagement. • Adapt long-form editorial, video, and campaign assets into social-ready content across formats: text posts, carousels, short-form video, quote graphics, and more. • Own content performance reporting - tracking organic traffic, content-influenced pipeline, engagement, social analytics, and SEO lift - and translate data into a clear point of view on what to cut, refresh, or double down on. • We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

• The Associate Content Manager is responsible for driving the successful execution of a wide range of projects – from core text revisions to continuous courseware updates to the development of new courseware. • Lead assigned projects and support Content Managers with complex revisions and other initiatives. • Manage project schedules, budgets, handoffs, and cross-functional communication to keep development work moving smoothly and efficiently throughout the development phase. • Recruit, contract, and manage contributors and vendors responsible for producing core text content, animations, videos, and assessments. • Work in close partnership with Content Developers, Course Product Managers, Content Project Managers, Media Project Managers, and Editorial Assistants to ensure that every component of a project comes together on time, within budget, and aligned with customer and learner needs. • Facilitate handoffs and collaboration between content creators (authors, vendors, contractors), Content Developers, Media Project Managers, and Content Project Managers for core text and course-related content. • Maintain existing content as needed, including responding to customer feedback and tickets, adjusting content for technology upgrades, and ensuring content meets required standards for accessibility and customer delivery. • Delegate to Content Developers or contractors as needed for content remediation. • Manage internal and external stakeholders and contributors, keeping everyone aligned and informed. • Flag risks and obstacles early and develop mitigation plans with Content Managers and leadership. • Identify and implement opportunities to improve efficiency, reduce rework, and streamline operations.

• Responsible for the entire content area at Elektrovorteil – from strategic planning to execution. • Plan, create and maintain content for the website, blog and landing pages • Develop an editorial calendar and consistent content structures • Convert complex topics (THG quota, e-mobility, subsidies) into clear, audience-appropriate content • SEO & GEO keyword research and content optimization for existing and new pages • Basic technical SEO knowledge: meta-data, internal linking, site structure • Monitor and adapt to developments in Generative Engine Optimization (GEO) • Manage and grow organic social media channels • Develop channel-specific formats and visual language • Community interaction and monitoring of relevant channels • Create content concepts and creative campaign ideas in close coordination with performance marketing • Produce briefings for creatives (copy, visuals, videos) – possibly also producing content in-house • Test and iterate hooks, formats and messages based on performance data