• Manage proposal timelines, calendars, and submission logistics across pursuits (e.g. templates, formatting, content assembly) • Coordinate with cross-functional contributors to assist with timely and high-quality submissions • Draft and assemble proposal content (coordinating with SME writers), coordinate reviews, and manage version control • Maintain and improve proposal templates, content libraries, and past performance materials • Support pursuits involving GSA Schedule usage and applications (including OASIS+) as needed • Maintain the firm’s CRM system, ensuring opportunities, contacts, and pursuits are accurate and current • Track lead and pipeline activity, next steps, and follow-ups to ensure consistent execution • Prepare pipeline and pursuit reporting for leadership review • Support account follow-ups and pursuit metrics tracking • Review various proposal subscriptions for future and active bids • Support the CSO with day-to-day business development and sales operations • Assist in preparing pitch decks, pursuit materials, and scheduling client meetings • Identify opportunities to streamline BD processes and improve tools, templates, and workflows • Help implement and reinforce consistent BD practices as the department grows • Adjust priorities as needed to support both long-term goals and quick-turn opportunities • Coordinate with CSO and marketing team on campaigns and activities as needed

You will join a high-visibility engineering team responsible for evolving a large-scale Messaging Platform that enables seamless communication between candidates and employers throughout the hiring journey. Design, build, and enhance messaging features that improve communication between users and employers. Develop scalable and maintainable backend services using Java, Kotlin, or Scala. Implement and evolve RESTful or GraphQL APIs to support frontend and cross-team integrations. Build and maintain modern, responsive user interfaces using React and Redux. Maintain operational excellence by addressing production issues and unanticipated cross-team requests. Identify, prioritize, and reduce technical debt to strengthen long-term platform reliability. Collaborate in an Agile environment, contributing to sprint planning, code reviews, and architectural discussions. Ensure performance, scalability, and security best practices across the full stack.

• Respond to all new inbound leads within 5 minutes using HubSpot • Make initial connection calls using Aircall and a provided script • Follow up consistently with uncontacted leads through calls and text messaging • Schedule 15-minute discovery calls directly on licensed agents’ calendars • Confirm appointment details including date, time, time zone, and contact information • Prepare prospects for their appointment and provide a warm handoff to the agent • Accurately document all calls, outcomes, and notes in HubSpot • Update Slack with lead outcomes and collaborate with agents as needed

The Epic Senior Systems Analyst provides analytical support above and beyond the role of Epic System Analyst and performance is consistently superior in all aspects of the job. Takes the initiative to identify solutions to problems within and outside of own applications. This includes facilitation of multiple workflow enhancements and projects to support end-user workflows across the health system. Identify opportunities for improvement and recommend enterprise level solutions while fostering collaboration between various parties. The Epic Senior Systems Analyst works to mentor less experienced analysts across the department. Facilitate project meetings and presentations to diverse audiences including project team through senior leadership. Lead/participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; follow proper escalation paths. Collaborate on decisions that refine and improve known practices or develop new approaches (researching and assessing new technologies or functionalities). Maintain project documentation including meeting minutes and issue lists. Manage end-user relationships and expectations by developing documentation and communication processes to keep others up to date on project results. Follow up on all issues for timely resolution before they become a threat to the project schedule. Stay current with end-user needs and strategies. Communicate effectively with project stakeholders. Utilize formal and informal written communication methods to communicate updates and findings. Serve as a resource for other application team members on technical and functional application analysis, defining system requirements, and developing logical data models using best practices for build, configuration, maintenance, and data integrity. Ability to foresee/anticipate problems. Experience and skills to take full ownership of a significant issue/assignment. Participate in training and work with end users. Identify appropriate parties/teams needed for the scope of the project. Perform planning and estimation for specific tasks within the project scope. Relate tasks and projects to the big picture. Develop and execute action plans within the project scope. Identify improvement opportunities and ways to increase adoption and end-user satisfaction. Serve as a liaison for technical requirements and support. Support and align efforts to meet end users’ needs.