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Trident BPO

The Heart of a Co-Worker. The Efficiency of AI.

Business Development Representative

Business Development RepBusiness Development RepFull TimeRemoteMid LevelTeam 1-10Since 2023H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

97 days ago

Salary

$900 / month

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

Business Development Representative

Trident BPO

• Respond to all new inbound leads within 5 minutes using HubSpot • Make initial connection calls using Aircall and a provided script • Follow up consistently with uncontacted leads through calls and text messaging • Schedule 15-minute discovery calls directly on licensed agents’ calendars • Confirm appointment details including date, time, time zone, and contact information • Prepare prospects for their appointment and provide a warm handoff to the agent • Accurately document all calls, outcomes, and notes in HubSpot • Update Slack with lead outcomes and collaborate with agents as needed

Job Requirements

  • At least 2 years of experience in inside sales, telemarketing, or customer service
  • Comfortable making a high volume of outbound and inbound calls daily
  • Strong verbal communication skills with a clear, professional phone presence
  • Organized, detail-oriented, and comfortable using CRM tools (HubSpot experience is a plus)
  • Coachable, positive, and resilient with a strong follow-up mindset
  • Able to work independently in a remote environment
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Excellent verbal and written communication skills
  • Ability to interact professionally with customers
  • Can commit to work for 44 hr work week (M - F: 1PM - 10AM / Sat: 1PM - 5PM)
  • Flexibility to work in U.S. time zones, Monday to Saturday
  • Able to maintain a distraction-free home office setup.
  • Possess a laptop/desktop meeting minimum specifications: 8GB RAM, i5 operating system.
  • Dual monitor is a plus
  • Reliable high-speed internet connection (minimum 15 MBPS).
  • Full-time availability, committed to a 40-hour workweek.
  • Flexible to work shifting schedule in the US timezone, from Wednesday to Sunday.

Benefits

  • Competitive Compensation: Enjoy a basic monthly salary of $900
  • Generous Paid Time Off (PTO): Accumulate up to 12 Paid Time Off days per year, providing flexibility for personal and vacation needs.
  • Paid Holidays: Recognize and celebrate US Holidays with paid time off.
  • Full-Time Remote Work: Embrace the flexibility of a full-time work-from-home arrangement, allowing you to create a comfortable and efficient workspace in the comfort of your home.

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