• Produire l'analyse fonctionnelle des dossiers confiés par les Product Owners • Réaliser l'estimation de l'effort en lien avec les équipes de développement • Concevoir les maquettes en collaboration avec le Designer UX/UI et avec l'aide de Claude AI • Co-construire avec le Product Owner les parcours utilisateurs, scénarios et règles de gestion • Documenter les comportements attendus et les cas limites afin d'assurer la traçabilité et l'alignement • Assurer le suivi pendant le développement : échanges continus avec Dev/QA, arbitrages et itérations • Prendre en charge le module Évaluation de performance de Folks et en devenir l'expert(e) du domaine • Piloter les évolutions du module en fonction des besoins réels des clients • Réaliser une veille concurrentielle continue appuyée par l'IA pour la synthèse et la comparaison des solutions du marché • Formuler des recommandations d'évolution et alimenter la roadmap du module • Collecter, trier et classifier les feedbacks clients en exploitant l'IA pour synthétiser les verbatims et faire ressortir les tendances • Répondre aux clients qui formulent des demandes d'amélioration • Monter des tableaux de bord statistiques sur les demandes et les tendances • Donner de la visibilité à la direction sur les évolutions demandées • Formuler des recommandations qui aident à prendre les bonnes décisions Produit et à influencer la roadmap

• Own and maintain the commercial content repository — including qualitative and quantitative information — to ensure accurate, reliable sourcing across AI and productivity tools (e.g., Gemini, Claude, Slack). • Partner with the Proposal team to keep the proposal library, third-party databases, and internal Sales & Marketing resources current and optimized for use in RFP and AI-assisted workflows (e.g., Gemini, Claude). • Translate SME input into polished, structured content ready for use across commercial and AI-enabled workflows. • Serve as an internal resource on AI-optimized content design, helping teams create materials that can be accurately interpreted and extracted by AI tools. • Additional duties as assigned.

• Lead AI Agent Pilots & Implementations Deploy and configure Outreach’s AI Revenue Agents in real customer environments, driving fast, measurable outcomes. • Understand & Map GTM Workflows Partner with Sales, Marketing, and RevOps stakeholders to deeply understand business processes and identify where AI agents can be embedded to drive impact. • Customize & Tune AI Behavior Adapt agent capabilities to customer-specific use cases using prompts, data integrations, routing logic, and system configurations. • Develop Reusable Solutions Build and document repeatable implementation patterns, success criteria, and collateral to scale deployments across the customer base. • Act as a Product & Field Liaison Provide structured feedback to Product and Engineering based on customer insights, and help communicate roadmap priorities to customers. • Train & Enable Customer Teams Support customer readiness and change management with training, documentation, and functional support.

Role Description As Head of Paid Search & AI Advertising (f/m/d), you will take ownership of the strategic direction of our entire Paid Search practice while building our capabilities across emerging AI advertising channels. You will develop future-proof strategies for established search platforms as well as new AI-driven environments, including emerging advertising opportunities within ChatGPT and other platforms. You will define best-in-class standards and ensure that testing, learning, innovation, and continuous improvement are firmly embedded in our day-to-day work. You’ll operate in an international, remote-first environment with genuine strategic ownership and the opportunity to shape the future direction of our search and AI advertising offering. Full professional proficiency in both German and English is essential for this role. Qualifications - At least 5 years of experience in Paid Search / SEA / Search Advertising - Strong strategic understanding of performance marketing, business objectives, and digital ecosystems - Experience with complex account structures, automation, and modern Paid Search setups - A passion for developing hypotheses, testing ideas, and continuously improving performance - Proven experience in strategic consulting and direct client interaction - Structured, self-driven working style – especially in a remote environment - Fluent (business-level) German and English skills are required Requirements - Own the strategic direction of complex Paid Search setups and international client accounts - Develop and evolve cross-channel Paid Search and full-funnel strategies - Lead and prioritize operational initiatives with a clear focus on impact, scalability, and sustainability - Establish and continuously improve a strong testing and learning culture within Paid Search – including clear hypotheses, structured testing, and systematic derivation of insights - Ensure that new ideas, formats, and platform features are continuously evaluated, tested, and refined - Provide strategic consulting at eye level – including close collaboration and sparring with clients and internal stakeholders - Take functional leadership of the entire international SEA / Paid Search team: methodologies, standards, quality, and development - Enable, mentor, and support team members in their day-to-day operational work - Lead pitches, client presentations, and internal knowledge-sharing formats Benefits - 100% remote work with flexible working hours - A high level of trust and ownership from day one - Short decision-making paths and direct collaboration with strategy, tech, and management - International client projects with high visibility and strategic impact - No micromanagement – we measure outcomes, not hours - A collaborative, highly skilled team with a hands-on mindset - Plenty of room for professional growth, knowledge sharing, and personal development