Close the Sales Execution Gap
Forward Deployed Engineer – AI Revenue Agents
Location
United States
Posted
2 days ago
Salary
$100K - $125K / year
Seniority
Senior
Job Description
Forward Deployed Engineer – AI Revenue Agents
Outreach
• Lead AI Agent Pilots & Implementations Deploy and configure Outreach’s AI Revenue Agents in real customer environments, driving fast, measurable outcomes. • Understand & Map GTM Workflows Partner with Sales, Marketing, and RevOps stakeholders to deeply understand business processes and identify where AI agents can be embedded to drive impact. • Customize & Tune AI Behavior Adapt agent capabilities to customer-specific use cases using prompts, data integrations, routing logic, and system configurations. • Develop Reusable Solutions Build and document repeatable implementation patterns, success criteria, and collateral to scale deployments across the customer base. • Act as a Product & Field Liaison Provide structured feedback to Product and Engineering based on customer insights, and help communicate roadmap priorities to customers. • Train & Enable Customer Teams Support customer readiness and change management with training, documentation, and functional support.
Job Requirements
- 5+ years in customer-facing implementation or deployment roles (e.g., Solutions Engineering, Professional Services, Revenue Operations, or FDE roles)
- Experience with AI/ML systems, LLMs, or prompt engineering a plus
- Technical experience with SaaS integrations, APIs, data pipelines, or CRM systems (Salesforce, HubSpot, etc.)
- Strong understanding of sales workflows (e.g., prospecting, discovery, pipeline management, deal review)
- Ability to translate complex business processes into clear, executable deployment plans
- Strong communication skills for working cross-functionally with Product, Engineering, and GTM teams
- Experience working in Agile or iterative implementation models (pilots, MVPs, rollouts)
- A hybrid of technical implementer and functional GTM strategist
- Comfortable working directly with revenue teams (Sales, SDRs, Ops, Enablement)
- Curious, customer-obsessed, and excited by real-world applications of AI
- Nice to Have**
- Experience with AI copilots, agents, or LLM-powered tools
- Familiarity with Outreach platform and its ecosystem
- Background in Revenue Operations or GTM consulting
- Experience with scripting languages or tools (e.g., Python, SQL, Postman) for light configuration or debugging
Benefits
- Flexible time off
- 401k to help you save for the future
- Generous medical, dental, and vision coverage for full-time employees and their dependents
- A parental leave program that includes options for a paid night nurse, and a gradual return to work
- Infertility/ assisted reproductive services benefit
- Employee referral bonuses to encourage the addition of great new people to the team
- Snacks and beverages in the Office, along with fun events to celebrate
- Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
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