Role Description The Health Service Administrator – Surge Team (HSA-Surge) - PRN manages the facility's medical program activities and directs the administrative management of the health care delivery system. This position is remote eligible and involves regular travel to provide management and direction at facilities where the HSA position is vacant or where operational and compliance needs exist. - Provides overall direction and leadership based on company goals, objectives, and philosophy. - Balances administrative and clinical functions in health care delivery. - Effectively uses available resources to provide adequate patient care. - Supervises and directs subordinate supervisor(s) and staff. Qualifications - Graduate from an accredited college or university with a degree in nursing or in a healthcare/business related field is required. - Current RN licensure in the state of employment is preferred. - Advanced degree in nursing or related healthcare field is preferred. - Three years of relevant management experience in a healthcare environment required. - Must demonstrate knowledge of correctional custody methods and techniques, pertinent facility rules, regulations, and standards. - Ability to apply specialized principles and practices of health care management in directing a health care delivery system. Requirements - Analyzes health care and fiscal data and advises facility leadership on trends and indicators. - Maintains a positive working relationship with facility staff, nursing staff, contract providers, and outside provider agencies. - Directs clinical services, administrative services, pharmacy, and medical support services for the facility. - Oversees the development and implementation of long and short term policies and plans for the health care delivery system. - Supervises subordinate staff in the performance of their duties and evaluates as prescribed by company policy. - Coordinates and monitors the provision of all required contractual services. - Prepares and maintains a variety of standard narrative, statistical, summary and/or operational records, reports, and logs. - Monitors inmate/resident inpatient hospitalizations and facilitates early release whenever clinically appropriate. - Exercises fiscal management responsibility by preparing the overall health care budget. - Develops and coordinates internal review systems to ensure compliance with relevant standards. - Conducts meetings of subordinate staff and promotes communication between administration, staff, and inmates/residents. - Monitors safety practices of both patients and staff and prepares safety and accident reports. - Reads, analyzes, comprehends, and interprets technical and medical procedures, governmental regulations, and legal documents. - Reviews, processes, and responds to lawsuits; attends court hearings when necessary. - Frequent domestic U.S. travel is required. Benefits

• Oversee the overall functionality of the REDCap instance, apply software updates and patches. • Collaborate with researchers to translate study protocols into functional REDCap databases, surveys, and longitudinal instruments using data validation rules and calculated fields. • Grant and manage user permissions, ensure data integrity, and implement data security controls to protect sensitive research information. • Provide technical troubleshooting and training sessions for researchers, coordinators, and students on REDCap functionality and best practices. • Utilize programming and scripting languages (e.g., SQL, API integrations) to extend REDCap's capabilities and integrate with other institutional systems like Epic. • Ensure all data collection and storage align with institutional policies, ethical guidelines, and regulatory standards.

Role Description Nous sommes à la recherche d’un(e) coordonnateur(trice) à la planification des soins aux patients organisé(e) et minutieux(se) pour soutenir l’équipe des services de perfusion INVIVA. Dans ce rôle, vous serez responsable de coordonner les rendez-vous des patients, de gérer les références et d’assurer la prestation en temps opportun des traitements par perfusion et injection. Relevant du/de la superviseur(e) PCC, vous collaborerez avec des professionnels de la santé, des pharmacies et des équipes internes afin de garantir que les patients reçoivent leurs traitements conformément aux ententes de niveaux de service (SLA) et aux exigences cliniques. Qualifications - Diplôme d’études postsecondaires en administration, en santé ou domaine connexe ou combinaison équivalente de formation et d’expérience - Minimum de 2 ans d’expérience en service à la clientèle, idéalement dans un environnement à volume élevé - Expérience en coordination de services (patients ou clients) ou en planification - Excellentes compétences en organisation et en communication - Capacité à gérer plusieurs priorités et à respecter les échéanciers - Maîtrise des outils informatiques (MS Office et systèmes de planification) - Maîtrise de l’anglais (oral et écrit) Requirements - Coordonner et planifier les rendez-vous de perfusion/injection selon les références et directives médicales - Contacter les patients pour fixer et confirmer les rendez-vous dans les délais établis - Collaborer avec les pharmacies pour confirmer la disponibilité des médicaments avant la planification - Coordonner les horaires des infirmier(ère)s et assurer la disponibilité des ressources cliniques - Maintenir des dossiers patients précis et à jour dans les systèmes de planification - Gérer les appels entrants/sortants et les courriels en respectant les indicateurs de performance (KPI) - Envoyer des communications aux patients (courriels de bienvenue, confirmations de rendez-vous) - Assurer le suivi des références et des livraisons de médicaments en attente - Gérer les replanifications, les absences et les modifications de rendez-vous - Collaborer avec les équipes internes et les partenaires externes pour assurer une expérience patient fluide - Participer à la rotation de garde et travailler selon des horaires prolongés, au besoin Preferred Skills/Experience - Expérience en milieu clinique, hospitalier ou en services de perfusion - Connaissance de la terminologie médicale ou de l’administration en santé - Bilinguisme (français/anglais) - Expérience avec des systèmes de planification ou dossiers médicaux électroniques (DME/EMR) - Solides aptitudes en résolution de problèmes et grand souci du détail - Capacité à travailler de façon autonome et en équipe dans un environnement dynamique Benefits - Competitive compensation package - Base Pay Range: $47,600 - $79,300 - Annual bonus or long-term incentive opportunities may be offered

• Works with Principal Investigators and Department Administrators to develop grant submissions • Performs budget forecasting and monitor fund statements • Resolves accounting issues and processes POs