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Senior Analista de Performance e Governança Operacional
Location
Brazil
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Senior Analista de Performance e Governança Operacional
Efí Bank
• Mapear, documentar e otimizar processos operacionais, identificando gargalos, riscos e oportunidades de melhoria. • Construir, acompanhar e analisar indicadores de desempenho das áreas da Diretoria de Operações. • Desenvolver dashboards e relatórios gerenciais para suporte à tomada de decisão. • Apoiar projetos de transformação operacional, automação e ganho de eficiência. • Conduzir análises de causa raiz e acompanhar planos de ação para resolução de problemas recorrentes. • Estruturar e sustentar ritos de governança operacional, consolidando informações para fóruns de acompanhamento e gestão. • Atuar em parceria com diferentes áreas da operação, apoiando lideranças na gestão de performance e alinhamento de processos.
Job Requirements
- Graduação completa em Administração, Engenharia de Produção, Sistemas de Informação ou áreas correlatas.
- Sólida experiência com governança operacional, gestão de rotinas ou PMO, preferencialmente em áreas de Operações, Backoffice, Customer Operations ou estruturas corporativas de suporte ao negócio.
- Vivência em mapeamento e documentação de processos, com atuação em projetos de melhoria e transformação operacional.
- Experiência na construção de dashboards, gestão de indicadores, análise de performance operacional e acompanhamento de resultados.
- Vivência na estruturação de análises gerenciais e relatórios executivos para suporte à tomada de decisão baseada em dados.
- Experiência com ferramentas de modelagem de processos, como Bizagi, Miro ou similares.
Benefits
- Jornada reduzida de 32h: Temos uma carga horária de 32h semanais, para colaboradores com controle de jornada;
- Plano de saúde coparticipativo para colaboradores e dependentes;
- Clude Saúde: atendimento médico e outras soluções de saúde de forma online;
- Plano odontológico coparticipativo, para colaboradores e dependentes;
- Vale-alimentação e Vale-refeição no Cartão Eva Card de benefícios flexíveis no valor médio de R$ 1.600,00 por mês;
- Wellhub: Plataforma corporativa de atividade física, com foco na qualidade de vida e bem-estar, que permite acesso a academias e estúdios parceiros para colaboradores e dependentes;
- Auxílio home-office de R$ 140,00 mensais;
- Infraestrutura para trabalho;
- Day off de aniversário;
- Universidade Corporativa;
- Bolsa de estudos para colaboradores e dependentes, conforme política da empresa;
- Bolsa de idiomas para colaboradores, conforme política da empresa;
- Licença maternidade estendida de 7 meses e licença paternidade estendida de 30 dias, acolhendo também mães e pais adotivos;
- Seguro de vida;
- Programa de saúde emocional e desconto em atendimento psicológico para colaboradores e dependentes, por meio da plataforma Moodar;
- Clube de Vantagens com descontos e parcerias exclusivas para colaboradores Efí.
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