• Work directly with insured clients to review how they actually run their business • Assess their Standard Operating Procedures (SOPs) and confirm they are clearly written, properly put in place, and followed in practice • Find the gaps between what should happen and what does happen, then drive the fixes • Tie that work to measurable results: fewer losses, fewer claims, stronger client performance • Advise the underwriting team using what you learn in the field • Build the Risk Intelligence department over time, with your first hire expected within about a year • Lead the Risk Intelligence function from the ground up • Design repeatable processes, SOP audit frameworks, and an enterprise risk management (ERM) approach the company can scale • Conduct client reviews and operational assessments, mostly by video call, some on site • Check how well each insured vets and onboards motor carriers (safety, financial standing, licensing, insurance) and where their compliance checklists break down • Give clients clear, practical recommendations to tighten safety and compliance • Partner with underwriting to sharpen risk selection, and with claims to spot loss trends and prevent repeat losses • Act as a trusted advisor who raises the operational maturity of the clients you serve • Help define how the department and team grow over the next several years

• Build the Risk Intelligence department over time, with the first hire expected within approximately one year • Identify the gaps between intended processes and actual execution, then help drive corrective action • Work closely with insured clients to understand how their businesses operate in practice • Advise the underwriting team based on insights gathered directly from the field • Review clients’ Standard Operating Procedures (SOPs) to confirm they are clearly documented, properly implemented, and followed in day-to-day operations • Connect this work to measurable outcomes, including reduced losses, fewer claims, and stronger client performance • Provide clients with clear, practical guidance to improve safety and compliance • Lead the Risk Intelligence function from inception • Assess how effectively each insured client vets and onboards motor carriers, including safety, financial standing, licensing, and insurance, and identify where compliance checklists break down • Partner with underwriting to strengthen risk selection, and collaborate with claims to identify loss patterns and prevent repeat losses • Design scalable processes, SOP audit frameworks, and an enterprise risk management (ERM) approach the company can expand over time • Serve as a trusted advisor who helps improve the operational maturity of the clients supported • Conduct client reviews and operational assessments, primarily by video call, with some on-site visits • Help shape how the department and team develop over the coming years

Title: Director-Risk Management Location: Minneapolis, Minnesota - Charlotte, North Carolina. Full time Hybrid Job Description: About Our Company We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Job Description Lead, execute, and continuously enhance the first Line of Defense (LOD) risk management program for the Service & Operations (S&O) organization, with a focus on Trading, Regulatory Reporting, and Operations control functions within a clearing broker-dealer. Ensure alignment with the enterprise risk framework, including oversight of regulatory, operational, financial, and compliance risks. Drive risk-based decision-making, maintain regulatory adherence, and ensure effective control design and execution. Serve as a key liaison across business lines and second and third Lines of Defense (Compliance, Risk, Legal, Internal Audit), while providing leadership, guidance, and coaching. The position will be available to candidates in Minneapolis MN and Charlotte NC. Key Responsibilities - Provide direct oversight of risk and control functions across Trading (Equities, Options, Fixed Income, Managed Accounts) and Operations to ensure controls are designed and operating effectively to mitigate operational, financial, and regulatory risk - Execute and supervise key trading and operational controls, including: – Counterparty risk reviews – Mark-up/mark-down practices – Execution quality monitoring – Trading-related supervisory controls - Oversee regulatory reporting and control functions, including: – Consolidated Audit Trail (CAT) – TRACE and MSRB transaction reporting – Trading activity fees – General ledger reconciliations - Monitor and evaluate regulatory developments impacting clearing and introducing broker-dealers and assess business impact - Act as a primary liaison with Trading, Operations, Internal Audit, Compliance, Legal, and regulators, including participation in industry advocacy efforts - Identify control gaps and deficiencies, assess risk exposure and materiality, and implement cost-effective remediation strategies - Promote continuous improvement and a strong risk awareness culture across the organization - Lead and develop a team of risk professionals, including performance management, coaching, mentoring, and career development - Foster a culture of accountability, risk awareness, and continuous improvement Required Qualifications - Bachelor’s degree or equivalent experience - 10+ years of financial services experience with a focus on risk management, controls, and broker-dealer operations - Active FINRA Series 7 and Series 24 licenses - FINRA Series 53 (or ability to obtain within 120 days) - Strong knowledge of clearing broker-dealer regulations, equity and fixed income trading processes, and regulatory reporting frameworks (e.g., TRACE, CAT, MSRB) - Experience with risk programs (RCSA, issue management, change management) - Experience with regulatory exams, audits, and supervisory controls - Proven ability to influence and collaborate across business lines and external stakeholders - Prior team leadership experience Preferred Qualifications - Experience with financial and regulatory reporting - Knowledge of Operations Control functions (e.g., customer protection, break/fail monitoring) - Experience with advisory products - Background in trading or operations risk environments - Experience with treasury and regulatory reporting Visa Sponsorship Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN). In-Office Collaboration We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process. Base Pay Salary The estimated base salary for this role is $131,000 - $180,100 a year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Business Support & Operations Line of Business CLEAR Clearing Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law. We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Develop and implement clinical care plans for patients with chronic illnesses, perform patient assessments, monitor progress, and maintain communication with physicians to ensure optimal patient care and resource coordination.