• Leverage your Toast product knowledge and project management skills to partner with restaurant owners during the Go-Live phase, and build out onboarding plans that will produce a high quality implementation experience within timeline and budget. • Enable restaurant owners and staff to utilize Toast to create best practices for managing your daily restaurant operations - this includes management of labor and food costs, table turn time and guest relationships. • Responsible for conducting remote site assessments to determine the networking needs of our clients prior to installation and communicate those needs to the project resources. • Perform onboarding remotely while documenting the installation of the Toast POS system, observe Toast best practices as well as document any deviations from best practices that were identified during the design phase of the project. • Create & lead an onboarding training plan to the entire restaurant staff on how to leverage the Toast product configured to their business and workflow with a focus on operational efficiencies that positively impact the guest and staff experience. • Manage several onboarding engagements simultaneously, including large books of onboarding business (80+ restaurants) in your region. • Ensure the transition goes smoothly and that you are available for remote Go-Live support to assist and guide the customer during their first several days of usage by providing post-live remote guidance, troubleshoot problems or follow-up training.

Role Description Als Corporate Travel Consultant (m/w/d) bist Du nah am operativen Geschäft und an der Weiterentwicklung: - Buchung und Vorgangsbearbeitung (Flug, Bahn, Hotel, Mietwagen) - Messbarer Einfluss auf Kundenzufriedenheit und Qualität - Support bei Technologie und Prozessen - Aktive Mitgestaltung unserer Arbeitsweise Qualifications - 3-8 relevante Berufserfahrung - Verantwortung übernehmen - nicht nur Aufgaben - Struktur schätzen und besser werden wollen - Wirkung suchen, nicht Bequemlichkeit Requirements - Kundenzufriedenheit - Qualität der Vorgangsberarbeitung - Stabilität im Tagesgeschäft - Beitrag zur Verbesserung von Prozessen und Arbeitsweisen Benefits - Klare Rollen und Entscheidungswege - Verantwortung wächst mit Deiner Wirkung - Entwicklung ohne Führungszwang - Perspektiven in Customer Success, Account Management oder Implementierung - Flexible Arbeitsmodelle und eine moderne Infrastruktur

• Providing technical implementation, configuration, and troubleshooting assistance with the deployment of Falcon's AI-powered detection and response capabilities • Assist customers in optimising AI-driven threat detection models and automated response workflows • Configure and tune machine learning algorithms to reduce false positives while maintaining high detection efficacy • Develop and implement AI-driven automation playbooks for security operations • Troubleshoot AI-related customer issues across small to large enterprises • Develop scripting and application solutions using Falcon APIs to enhance AI capabilities • Work closely with customers to interpret AI-generated alerts and findings • Leverage CrowdStrike's AI capabilities to enhance vulnerability prioritisation and asset management • Assist customers with integrating Falcon's AI capabilities into their existing security tools and workflows • Support Incident Response teams with AI-powered threat hunting and forensic analysis • Develop and lead AI skills workshops for the Platform Professional Services team • Work collaboratively with the Platform Professional Services team to develop customer-facing AI collateral

• Lead small teams of consultants and analysts in research, analysis, and synthesis of findings that define our strategic recommendations • Work closely with Engagement Managers and senior leaders to guide teams through complex projects such as organizational transformation, strategic development and implementation, market research and assessments, and education-sector engagements • Plan, execute, and adapt projects in dynamic environments, incorporating input from multiple stakeholders and managing competing priorities • Engage directly with clients and partners to understand their needs, build strong relationships, and implement original, creative solutions • Conduct and oversee both qualitative and quantitative analyses, breaking down complex findings into actionable insights for variable audiences • Communicate efficiently and effectively — both in writing and verbally — translating data and research into compelling narratives for clients and internal teams • Manage and mentor consultants and analysts, leading their contributions to project deliverables and providing regular feedback on work quality and professional development • Support and manage work plans, project timelines, budgets, and resource allocation across multiple concurrent engagements • Develop knowledge of partner issues, needs, and context, and maintain awareness of market trends, competitive landscape, and education policy developments • Manage diverse and impactful internal initiatives that contribute to firm-wide growth and culture • Make frequent use of Excel, PowerPoint, Word, Google Sheets, and other project management tools