• Communicate job expectations and foster a collaborative climate • Responsible for employee communication and satisfaction • Responsible for helping to resolve issues where staff needs assistance; Escalate issues to Sales Development Program Manager, as necessary • Partner with Human Resources to ensure compliance with processes and policies and provide guidance and coaching where needed • Provide daily sales coaching and development to a team of Sales Associates • Guide Sales Associates through development plan to ensure successful promotion to an Outside Sales position • Track Sales Associates development progress and provide feedback to Sales Development Program Manager and/or Program Director regarding promotability of Sales Associates • Ensure employees complete required compliance training • Assist with implementing, sustaining, researching and developing quality process improvements utilizing SalesForce.com and other industry tools to train, develop and promote best in class sales representative

• Ricerca attiva di nuovi clienti: individuare nuove opportunità commerciali e potenziali clienti attraverso diverse fonti, tra cui ricerche di mercato, database, LinkedIn e altri canali digitali. • Contatto con i potenziali clienti: effettuare attività di outbound prospecting tramite chiamate, e-mail e altri canali di contatto, presentando l’azienda e le sue soluzioni con l’obiettivo di generare interesse. • Pianificazione di incontri commerciali: coordinare e programmare meeting tra i potenziali clienti qualificati e il team commerciale, contribuendo all’avanzamento del processo di vendita. • Qualificazione dei lead: valutare il potenziale e l’idoneità dei prospect sulla base di criteri predefiniti, assicurandosi che siano in linea con il target e le esigenze dell’azienda. • Collaborazione con il team commerciale: lavorare a stretto contatto con gli Account Executive e i responsabili commerciali per garantire una gestione efficace dei lead qualificati e supportarne la conversione in clienti. • Gestione e aggiornamento del CRM: mantenere aggiornato il database dei prospect, registrando in modo accurato le attività, le interazioni e lo stato di avanzamento delle opportunità nel CRM aziendale.

• Key player in North American growth strategy • Research companies in the industrial sector • Identify needs and challenges • Set up qualified first appointments for sales team

• Proactively source and mine lead lists based on strategic industry direction provided by the leadership team. • Execute high-volume outbound outreach via cold calling and cold emailing to secure qualified meetings. • Manage and track all prospecting activity, lead notes, and pipeline stages within HubSpot. • Conduct LinkedIn outreach to engage with key stakeholders and decision-makers in the event and marketing space. • Collaborate with the sales team to ensure a seamless transition of qualified opportunities. • Consistently meet and exceed KPIs related to qualified call bookings and lead generation.