Role Description The Centres for a Reimagined Africa (CRA) is ALU’s engine for Africa-centric innovation. These are our Centres of Excellence (COE). Unlike some academic models in Africa that replicate global-north practices, the CRA mandate is to approach every domain with an innovation mindset that rejects unthoughtful replication in favor of "reimagining." We develop intellectual property and educational frameworks designed specifically for the African context, ensuring our graduates are not just globally competent, but locally transformative leaders who can confront prior orthodoxies and establish new approaches that work. To achieve our vision, we are evolving into a matrixed organization that differentiates Market Execution (Business Units) from this Innovation Engine (CRA). By centralizing our reimagined intellectual capital, we empower our BUs to focus on student acquisition and delivery excellence, while the CRAs ensures that our core academic product is world-class, rigorous, and uniquely fit-for-purpose for Africa’s future. The CRAs themselves will drive reputational impact by delivering a range of programs themselves, particularly professional development and custom programs for corporate and non-profit customers. The Founding Director will establish and lead the Centre for Ethical Leadership (CEL). This is a practical leadership and teaching role that will be responsible for ensuring that ethics is not taught as a standalone theory, but as the foundation of sound business, trade, and management. You will hold a senior academic post, teaching in the EMBA and Undergraduate programs, while building the Centre’s reputation across the continent. Role Responsibilities - Academic Instruction & Curriculum Integration - Core Teaching: Deliver accredited courses in your primary field (e.g., Accounting, Economics, Finance, or Trade) while integrating the principles of integrity and accountability into the technical syllabus. - Program Design: Develop practical teaching modules for the EMBA and Undergraduate levels that challenge students to identify and resist systemic corruption in real-world commercial scenarios. - Regulatory Compliance: Serve as a qualifying terminal-degree holder for the University’s accreditation and regional regulatory requirements. - Institutional Leadership - Centre Operations: Manage the initial growth of the CEL, including the supervision of the Sr. Manager, Public Sector. - External Engagement: Establish working relationships with businesses and industry bodies to promote transparent and accountable commercial practices. - Applied Research: Produce clear, evidence-based guides or case studies that demonstrate how ethical behavior improves long-term business stability in African markets. - The "Ethical Leadership in Practice" Mandate - Evidence-Based Leadership: Demonstrate, through previous professional experience or research, a track record of applying ethical principles to solve complex commercial challenges. - Applied Research: Produce thought leadership that bridges the gap between your technical domain (e.g., Trade Policy or Accounting Standards) and ethical governance in the African context. - Strategic Operations - Unit Growth: Manage the Sr. Manager and oversee the Centre’s lean operations. - Industry Bridge-Building: Serve as a translator between the academic world and the private sector, helping corporations adopt ethical frameworks that improve their commercial sustainability. Qualifications - Terminal Degree (Required): A PhD or equivalent terminal degree in Business Management, Commerce, Economics, Accounting, Trade, or a closely related field. - Domain Credibility: Significant experience (10+ years) in senior leadership, consulting, or high-level academia within your specific discipline. - Tangible Ethical Track Record: Clear evidence of leadership in ethical initiatives, such as serving on ethics committees, leading corporate governance reforms, or publishing work on integrity in commerce. - Multi-Level Pedagogy: Ability to pivot from teaching foundational commercial principles to undergraduates to facilitating high-stakes ethical strategy sessions for EMBA executives.

• Lead the strategy and execution of sales initiatives across United States government agencies • Identify high-value opportunities and strengthen pipeline performance • Guide cross-functional teams to deliver integrated solutions that support revenue growth and long-term partnerships • Analyze and quantify United States government market potential • Assess market conditions and prioritize agency targets through formal and informal methods • Lead the identification, exploration, and analysis of new government opportunities • Develop specific sales strategies and business initiatives that support the achievement of growth objectives • Serve as the cross-channel sales team leader and process owner for all government opportunities • Communicate deal status to all key internal stakeholders

Engage with consultant research teams to enhance relationships and drive investment allocations. Collaborate on setting research agendas and maintaining consultant insights to support institutional success and brand awareness.

Title: Director, Desktop Support Location: FL - Saint Petersburg - 880 Carillon Pkwy Tower 2 Job Description: Job Description Summary Raymond James is seeking a Director of Desktop Support to lead and evolve enterprise support services for a large, regulated, and geographically distributed workforce. This role is responsible for setting direction, ensuring consistent service delivery, and developing leadership capability across the desktop support organization. The ideal candidate brings strong people leadership, disciplined operational thinking, and the ability to clearly communicate service performance to senior leaders. Job Description This position follows our hybrid workstyle policy: expected to be in a Raymond James office location three days per week, with at least one of those days being a Monday or a Friday. Responsibilities: Service Strategy and Ownership: - Own the enterprise desktop support andendusercomputingoperatingmodel, ensuring reliable, secure, and scalable services. - Establish and evolve service standards, SLAs, KPIs, and governance frameworks aligned to Raymond James’clientfirstculture. - Translatebusiness and employeeexperienceneedsinto practical, measurable support solutions. Leadership and Team Development: - Lead, coach, and develop Desktop Support Managers, setting clear expectations for accountability, performance, andpeopleleadership. - Build strong leadership capability across the organization through mentoring, feedback, and succession planning. - Foster a culture of ownership, continuous improvement, and service excellence. - Provide guidancefor large, distributedsecondleveldesktop support teams. Operational Excellence: - Drive service performance across productivity, quality, and customer experience metrics. - Oversee escalations and leadresponseforhighimpactincidents, including executive communication andpostincidentreview. - Ensure consistent execution of onboarding and offboarding support, including device provisioning, access coordination, and documentation. Data, Reporting, and Communication - Provide clear,datadrivenupdates to senior leadership on service performance, risks, trends, and improvement initiatives. - Use metrics and analysis to inform decisions, prioritize investments, and guide continuous improvement efforts. CrossFunctionalPartnership: - Partner closely with Infrastructure, Digital Workplace, Cybersecurity, Identity, HR, and other technology teams to align support services with platform roadmaps and security requirements. - Ensure desktop support services meet regulatory, security, and audit expectations through strong controls and documentation. Technology and Environment: - Microsoft Windows desktop operating systems. - Microsoft 365 ecosystem including Exchange Online, Teams, and OneDrive. - Modern desktop and device management platforms, including Microsoft Intune, MDM, and VDI solutions such as Citrix or VMware. - IT service management platforms such as ServiceNow. - Hybrid and distributed workforce within a regulated financial services environment. Required Experience: - 5+years of experience inendusercomputing or desktop support roles within large enterprise environments. - 5 or more years leading people managers in distributed organizations. - Proven success scaling support organizations and improving service performance. - Strong judgment and the ability to lead through complex operational and incident scenarios. - Executive presence and comfort communicating with senior leaders. Preferred: - Experience in financial services or other regulated industries. - Background driving service maturity, process standardization, and automation initiatives. Preferred Certifications: - ITIL Foundation or higher. - Microsoft or endpoint management certifications are a plus Key Leadership Competencies: - Service Leadership:Holds teams accountable for reliable,clientfocusedoutcomes. - People Development:Builds strong leaders and sustainable teams. - Operational Discipline:Establishesclear processes and governance. - DataDrivenThinking:Uses insight and metrics to guide action. - Executive Communication:Communicates clearly, calmly, and confidently. - Collaboration:Partners effectively across technology and business teams. - Accountability:Owns outcomes and drivesfollow through - Continuous Improvement:Advances service maturity whilemaintainingstability. Education Bachelor’s: Computer and Information Science, Bachelor’s: Information Technology, High School (HS) (Required) Work Experience General Experience - More than 15 years, Manager Experience - 10 to 15 years Certifications Travel Less than 25% Workstyle Hybrid The total compensation for this position includes base salary orwages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com. At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. #LI-TC1