Title: Analista de Novos Negócios Location: Brazil - Sao Paulo - Hybrid Job Description: Your well-being, our mission. Join a company that makes the world a healthier place. GET TO KNOW US We are revolutionizing corporate wellness. Our platform connects employees worldwide with the best partners in exercise, mindfulness, therapy, nutrition, and sleep routines – all in a single subscription. Based in New York and with teams in Europe, North America, and South America, our mission is to make every company a wellness company. We believe that work should be rewarding, inspiring, and balanced. Here, you'll find a team that values ​​well-being, collaboration, and diverse perspectives, in a place where passion and creativity break boundaries to create real impact. Your contributions will help build a healthier world for you and millions of people globally. THE OPPORTUNITY We are hiring a New Business Analyst to join our New Ventures team in São Paulo ! This is not a purely bureaucratic project management or institutional relations role. You will work directly with the leaders responsible for building Wellhub's next revenue streams and business verticals (such as the current nutrition and new channel initiatives). Your challenge will be to act as a true scientist focused on feasibility: mining data, building spreadsheet models from scratch, applying consulting frameworks, and structuring robust business cases to define what we should pursue, how, and why. If you are at the beginning of your career, fascinated by numbers and AI, and want to see your analyses guiding the future of a large wellness company, this is the place for you. YOUR IMPACT - Data Forensics Analysis: Diving into massive databases (running spreadsheets and queries with hundreds of thousands of rows) to audit legacy projects, understand funnel metrics (open rate, conversion, CTR), and identify bottlenecks and opportunities for improvement. - New Business Modeling: Using data, AI, and financial intelligence to assess the viability of new market segments (market sizing, scenarios, and unit economics). - Market Research and Insights: Testing real demand, customer willingness to pay, and operational fit for new products or services. - Strategic Partnership Mapping: Identifying and structuring the ecosystem of ideal partners to unlock new revenue models. - Direct and To-the-Point Communication: Translating mountains of data into clear strategic recommendations, structuring objective presentations (decks) or investment memos for the senior committee and partners. - Live the mission: inspire and empower others by prioritizing your own well-being and that of your colleagues. Create a supportive environment where everyone feels comfortable taking care of themselves and finding a balance between work and personal life. WHO ARE YOU - Aptitude and Interest in Numbers: You are passionate about calculations, spreadsheets, and data. Your standard language for defending any argument or making decisions is numbers. - Problem Solver: Possesses the typical mindset of a strategic consultant. When faced with an abstract or ambiguous problem (e.g., "should we open this new business?"), you know how to break it down into logical parts, estimate assumptions, and dissect the problem to find the answer. - Focused on Execution: You measure yourself by concrete deliverables and insights generated, and you possess a sense of ownership, resilience, and a strong bias towards action. - Digital Fluency and AI: Comfortable with analytical tools (such as advanced spreadsheets, SQL, and practical use/development of Artificial Intelligence agents in everyday work to accelerate your own logic). - Modern Business Framework: Understands (or has a great aptitude for quickly learning) digital business concepts: marketplaces, network effects, unit economics, subscriptions, and partnerships. - Language: English is highly desirable for reading global research and tools. Even if you don't meet 100% of the job requirements, apply! We'd be delighted to receive your application and assess your suitability for our team. Just remember to note that data analysis and insight generation are mandatory requirements for this specific role. WHAT WE OFFER YOU We create a work environment where you can thrive in all dimensions of your life. We do this through thoughtful benefits, resources for emotional well-being, and a culture that empowers each person to truly connect with and own their role here, balancing that with their own well-being. Our flexible benefits program helps you customize them to suit your needs! Our benefits include: WELLHUB: Free Gold+ plan, with access to thousands of gyms and studios, digital fitness programs, and online resources for meditation, nutrition, mental health support, sleep routines, and more. You can also add up to 3 family members to your plan, ensuring that those who matter most to you have access to wellness. WELLZ: A unique and comprehensive resource for mental well-being. Wellz offers personalized journeys that combine weekly cognitive behavioral therapy sessions (52 per year) and on-demand content. HEALTH AND CARE: Health insurance, dental insurance, and life insurance. FLEXIBLE WORK: With a work model that prioritizes flexibility, we offer hybrid and remote positions, giving you the freedom to work in the way that works best for you. The work model for this specific position can be discussed with the recruiter and leadership. When you join Wellhub, you can also use our home office reimbursement to set up your home office! FLEXIBLE SCHEDULE: Flexibility isn't just about where we work – it also includes being able to shape how and when we work. In partnership with their leaders, people define their schedules to align with different time zones, team needs, and personal routines. PAID TIME OFF: Disconnecting and recharging your batteries is very important. That's why we offer vacation after 6 months of work + 3 days off per year + 1 day off for each year of service (totaling up to 5 days) + 1 day off in your birthday month! PAID PAID PARENTAL LEAVE: Welcoming a new member into the family is one of life's most special moments. We want every employee to be truly present and enjoy this time with their family. Therefore, we offer 100% paid parental leave to all new parents. Those who give birth are also entitled to extended leave (Citizen Company) and a ramp-back period, during which they can work part-time until they adjust to the new routine. PROFESSIONAL DEVELOPMENT: Gain access to global learning platforms, participate in interactive sessions, build your personalized development roadmap, and explore our internal opportunities. Here, we focus on continuous learning and feedback to support your journey toward success – both personally and professionally. CULTURE: You will join a team of dedicated individuals who come together to break boundaries, support each other, and create a lasting impact on corporate well-being. We win together, cultivating trusting relationships through transparent communication and a culture where every perspective matters. Learn more about our values ​​and culture.

Title: Senior Insight Analyst Location: London Type: Permanent Workplace: hybrid Category: Finance (Group) Job Description: We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles. We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care. We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive. If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. Senior Insight Analyst | London – Hybrid (1-2 days) | Competitive Salary + Benefits About the Role We’re looking for a Senior Insight Analyst to join our Analytics & Insight team and help drive high-quality, data-led decision-making across Moonpig UK. This is a hands-on role with greater ownership and independence, ideal for someone who enjoys solving more complex problems and turning data into clear, commercially relevant recommendations. Working closely with Analytics Managers and business stakeholders, you’ll take responsibility for delivering robust analysis, spotting opportunities proactively, and helping shape decisions in a fast-paced e-commerce environment. You’ll act as a trusted analytical voice, ensuring insights are accurate, accessible, and influential, while continuing to develop your technical, commercial and stakeholder skills. Key Responsibilities - Take ownership of analysis across key business areas including trading, marketing, customer behaviour and product performance. - Translate data into clear findings and commercially relevant recommendations, highlighting trends, risks and opportunities. - Independently scope and deliver ad-hoc analysis in response to business questions, with limited oversight. - Identify trends and opportunities proactively, adding value beyond reactive requests. - Apply more advanced analytical techniques where appropriate to produce robust, well-structured outputs. - Build strong working relationships with teams across Trading, Marketing, Product and Finance. - Present insights in a clear, structured and compelling way, adapting communication to different audiences. - Use data confidently to support recommendations and help shape stakeholder thinking and priorities. - Manage multiple requests effectively, communicating timelines and priorities proactively. - Deliver at pace while applying judgement to focus on the work that will create the most impact. - Take responsibility for analysis from problem definition through to insight delivery and follow-up. - Break down ambiguous business problems into clear, independent analytical approaches. - Ensure outputs are accurate, robust and properly validated. - Play an active role in improving dashboards, queries and analytical workflows so they are scalable and efficient. - Work closely with Data Engineering and BI teams to help ensure data is fit for purpose. - Proactively identify and implement improvements to reporting and analytical processes. - Support and guide more junior analysts by sharing knowledge and best practices informally. - Role model strong ownership, curiosity and a proactive approach to problem solving. - Continue to build a deeper understanding of business drivers and how analytics influences performance. - Seek and apply feedback, while contributing constructively to team development. - Help create a collaborative, high-performing team environment. About You - Experience in an analytics, data or similar role, with evidence of increasing ownership and impact. - Degree in a quantitative discipline such as Mathematics, Economics, Computer Science or Engineering. - Strong SQL skills and solid experience using Excel and BI tools such as Tableau or similar. - Working knowledge of Python or R would be advantageous. - Strong analytical and problem-solving skills with excellent attention to detail. - Ability to explain data clearly and concisely to a range of audiences. - Growing commercial awareness and an interest in how businesses operate and make decisions. - Confident organisation and time management skills, with the ability to balance multiple priorities. - Collaborative approach and the ability to build positive working relationships. - Reliable and accountable, delivering work accurately and on time. - Curious, proactive and keen to keep learning and developing Our process may vary depending on scheduling and business requirements, but we’ll keep you informed throughout every step of the journey. What's in it for you? We believe in empowering our team to do their best work. Enjoy: Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts. Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL). Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working. Career Growth: Learning allowances, coaching & development programs. Want to know more? Explore our full benefits package: here Our Ways of Working: We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process. Moonpig Group's Commitment to Equality, Diversity, and Inclusivity: At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us. From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we. We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place. We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves. If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.

Title: Service Desk Analyst (I or II) Location: PA/NJ/DE/MD Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Entity: Corporate Services Department: IS-Service Desk Hours: Remote, M-F, 1:30pm - 10pm This position is based in Philadelphia but is eligible to be performed remotely from within PA/NJ/DE/MD. Position Summary: First point of contact for Penn Medicine in providing front-line diagnosis and support for all Information Services problems and/or requests for service. Processes customer requests via phone, Intranet and e-mail with appropriate customer interaction skills. Follows documented procedures and processes. Determines the best resolution workflow from scripts in the Help Desk knowledge management system. Based on the script selected, executes key phases of resolution workflow including problem receipt, triage, resolution and closure (when possible), and problem referral to the designated resolver group. Follows established guidelines for escalating or referring issues to other analysts, resolver groups and/or management. Provides thorough documentation of all reported issues within the Help Desk tracking system. Ensures customer satisfaction with prompt action and professional customer communication. Accountabilities: - Provide excellent services through phone to IT users for basic end user related hardware’s and software’s, desktop related network systems. - Configuration and resetting the network access accounts whenever required. - Installation of new hardware’s and software’s. - Processing software’s and hardware’s by coordinating user setups, installations and upgrades. - Provide training to end users. - Performs duties in accordance with Penn Medicine and entity values, policies, and procedures - Other duties as assigned to support the unit, department, entity, and health system organization Minimum Required Education and Experience: - HS Diploma is required. - 1+ years of experience in an IS help desk or call center environment or technical support/customer service preferred - 1+ years prior experience in healthcare environment preferred Licenses, Registrations, and Certifications: - IS industry technical certification, IS Trade or Technical program completion Service Desk Analyst II Position Summary: Experienced first point of contact for Penn Medicine in providing front-line diagnosis and support for all Information Services problems and/or requests for service. Processes customer requests via phone, Intranet and e-mail with appropriate customer interaction skills. Follows documented procedures and processes. Determines the best resolution workflow from scripts in the Help Desk knowledge management system. Based on the script selected, executes key phases of resolution workflow including problem receipt, triage, resolution and closure (when possible), and problem referral to the designated resolver group. Follows established guidelines for escalating or referring issues to other analysts, resolver groups and/or management. Provides thorough documentation of all reported issues within the Help Desk tracking system. Ensures customer satisfaction with prompt action and professional customer communication. Provides ad hoc assistance to other members of the Help Desk team. Performs special projects as assigned by management. Accountabilities: - Maintains confidential information and prevents unauthorized disclosure of such information and exhibits tact and sensitivity in all communication. - Works with other team members and departments to solve problems. - Participates in Entity and Department wide initiatives for patient and employee safety. - Demonstrates an awareness of patient/ employee safety when carrying out daily responsibilities of their position. - Continually seeks training and knowledge. Stays abreast of the continually changing Penn Medicine IS environment. Is sel-fmotivated in managing own course of training. - Provides assistance and education to other members of the Help Desk team. - Actively works on help desk requests for service that are submitted by end users via phone calls, electronic interfaces (e.g.web form, Epic integration, etc.), and email. - Demonstrates patience and the ability to remain calm under pressure and makes decisions under pressure. - Asks end users appropriate questions to establish a clear understanding of the service request. Ensures that the end users request is accurately documented in Remedy. - Displays good written and verbal communication skills. Demonstrates strong listening skills. Has the ability to translate complex technical details into simple, clear terms that are easy for end users to understand. - Works cooperatively with end users, co-workers, and tier 2 resolvers to isolate, identify, escalate, transition and resolve end user requests for service. - Can prioritize urgency of calls and actions as documented in knowledge management scripts. - Effectively transitions problems to tier 2 resolvers as documented in knowledge management scripts. - Adheres to documented management escalation procedures. - Is able to quickly recognize when to request assistance from another help desk resource in order to provide a timely understanding of the end user service request. - Performs other duties as assigned/required by management. - Meets service levels for service request handling rates, average talk time, first call resolution rates and average speed of answer as documented by Help Desk standards. - Adheres to talk time standards in high call-volume situations. - Makes recommendations to improve Help Desk processes. Works with management to document process improvements. - Performs duties in accordance with Penn Medicine and entity values, policies, and procedures - Other duties as assigned to support the unit, department, entity, and health system organization Minimum Required Education and Experience: - HS Diploma is required - 1+ years of Experience in a IS Help Desk environment required, preferably in a health care environment. We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Consumer Credit Analyst Location: IN, Indianapolis Job Description: Renewal by Andersen - Indianapolis, IN Position Summary The Credit Analyst is responsible for evaluating customer creditworthiness, facilitating financing solutions, and supporting customers throughout the loan approval process. This role serves as a liaison between customers, sales representatives, and lending partners to secure the most favorable financing options while ensuring compliance with company and lender guidelines. The Credit Analyst will analyze financial data, review credit reports, maintain accurate customer records, and provide exceptional customer service. Essential Duties and Responsibilities · Manage financing options offered to homeowners and prospective customers by identifying the most suitable lending programs based on customer qualifications and needs. · Interact with customers, lenders, and Design Consultants (DCs) to obtain additional credit information, documentation, and loan stipulations required for financing approval. · Provide customer and sales support through phone and email correspondence, ensuring timely communication regarding application status, loan conditions, and financing options. · Maintain and update customer records by accurately entering and reporting loan information within the company's credit platform (CFW). · Analyze key financial ratios, including Payment-to-Income (PTI), Debt-to-Income (DTI), and Credit Utilization, to determine loan eligibility and obtain optimal loan terms for customers. · Review and analyze consumer credit reports from TransUnion, Experian, and Equifax to assess credit risk and financing opportunities. · Maintain thorough knowledge of current lending partners, financing programs, underwriting guidelines, and products offered. · Evaluate loan applications and supporting documentation to ensure completeness and compliance with lender requirements. · Monitor loan pipelines and follow up on pending applications to facilitate timely approvals and funding. · Collaborate with sales teams to structure financing solutions that meet customer needs while adhering to lender guidelines. · Communicate financing decisions, conditions, and next steps to customers and internal stakeholders. · Stay current on industry trends, lending regulations, and credit policies impacting consumer financing. Qualifications · Associate's or Bachelor's degree in Finance, Business Administration, Accounting, or related field preferred. · Minimum of 2 years of experience in credit analysis, consumer lending, finance, banking, or a related field. · Strong understanding of credit reporting, underwriting principles, and consumer lending practices. · Experience analyzing PTI, DTI, credit utilization, and other financial metrics. · Proficiency in reviewing credit reports from TransUnion, Experian, and Equifax. · Excellent analytical, problem-solving, and decision-making skills. · Strong verbal and written communication skills. · Ability to manage multiple priorities in a fast-paced environment. · Proficiency with Microsoft Office Suite and credit management software platforms. Compensation and Benefits: - Competitive annual pay of $75,000 - Medical, dental, vision, and life insurance. - 401(k) with generous company match percentage. - PTO & paid holidays. - Student loan repayment and scholarship program. - Employee perks discount program, and more! Schedule: - Hybrid - 3 days in office (standard business hours), 2 days remote (12pm-8:30pm or 1pm-9:30pm) - Onsite at our office in Indianapolis, IN 46278. (Must live within reasonable commute of the Indianapolis office) Why Join Us? Be part of a passionate team that’s redefining the home improvement experience and help shape the future of a thriving industry leader. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. #LI-jm2