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Commercial and Government Benefits
Core Accounts Coordinator
Location
United States
Posted
90 days ago
Salary
$18 - $35 / hour
Seniority
Junior
Job Description
Core Accounts Coordinator
Avēsis
• Provide daily administrative and operational support to the Account Management team, with a strong focus on vision retiree clients. • Assist in managing Key accounts alongside senior account managers. • Pull ID cards, plan documents, and group/member bills on request. • Complete Broker of Record (BOR) forms, change requests, and other documentation using Smartsheet and internal systems. • Monitor incoming service requests and ensure timely follow-up and resolution. • Help maintain account records, contact information, and task tracking across platforms. • Support project work as needed, such as open enrollment prep, reporting pulls, or group onboarding checklists. • Proactively identify administrative bottlenecks and work with the team to streamline processes.
Job Requirements
- Minimum 1-2 years in administrative, operations, or client support role-insurance or healthcare background strongly preferred.
- High School diploma required; Experience working in insurance, benefits or administrative support preferred.
- Proficiency in Microsoft Office Suite is a must, especially Excel, Word, PowerPoint, and Outlook.
- Experience with Smartsheet, Salesforce, or similar workflow platforms a plus.
- Strong written and verbal communication skills.
- Ability to manage multiple competing deadlines.
- Comfort working in shared inboxes and collaborative tools.
- Familiarity with benefit administration, insurance terminology, or dental/vision products is a plus.
- Proactive mindset – able to spot what needs doing before being asked.
- A sense of urgency, paired with a high level of accuracy and attention to detail.
- Ability to work independently while supporting a team with high-volume workloads.
Benefits
- Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
- Life and disability insurance.
- A great 401(k) with company match.
- Tuition assistance, paid parental leave and backup family care.
- Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
- Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
- Employee Resource Groups that advocate for inclusion and diversity in all that we do.
- Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.
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