Role Description In this role, you will support end-to-end Hong Kong Creatory’s marketing campaigns and reporting functions. You will be a strong collaborator in working with other teams and thrive in a fast-paced environment. The Associate, Creatory Operations will be responsible for: - Campaign, Project & Account Management: - Able to create, maintain and execute affiliate plan based on various campaign initiatives. - Coordinate with internal stakeholders across different functions to ensure campaign details are up to date. - Maintain timely delivery updates of marketing campaigns to external stakeholders, designated for promotional and recurring campaigns. - Collaborate with the internal team and build the landing pages for different campaigns & channel partners. - Review & Optimize campaign execution procedures, user journeys and landing pages for channel partners & content creators. - Work closely with internal stakeholders in building, implementing, tracking and improving acquisition campaigns. - Assist in affiliates recruitment and management. - Support local team on business development initiatives, campaigns, and pitches. - Capable of managing multiple deliverables and ability to seamlessly transition among them. - Reporting and analytics: - Support local teams on business development initiatives, campaigns and data requests. - Manage the MIS/data reporting, metrics tracking and reporting for Ops function. - Facilitate coordination and production of monthly financial, and other reporting related deliverables. - Measure key results, including revenue, competitive and supply metrics. - Provide recommendations on how to improve operations process to partners and leadership team. Qualifications - At least 1 to 2 years of experience in a marketing operations or sales operations role. - Fluency in English and Cantonese/Chinese, with the ability to read and understand Traditional Chinese. - Basic knowledge of digital marketing, understanding of conversion drivers in an online environment, and reporting and insights creation. - Strong communication skills to communicate with different internal and external stakeholders, and in particular to present complex quantitative analysis in targeted, easily understandable messaging. - Excellent planning, analytical and organizational skills alongside high attention to detail. - Take a structured approach to capture new leads and projects as well as assignments and to solve challenges. Requirements - Good to have: Basic to intermediate Excel proficiency. Benefits - Impact: We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission. - Work: We have a team of over 350 talented individuals in 4 markets who are hyper passionate about building innovative financial solutions and making an impact on people’s lives. - Culture: We take our work seriously but don’t hesitate to keep things light. We can only create magic when we have a little bit of fun. - Thrive: We launched in 2014, and now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career. - Reputation: We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group.

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description NBCUniversal's Media Operations Center is home to multiple teams that support the inbound and outbound digital delivery of NBCUniversal content in a 24/7/365 environment. One of these teams is Quality Control (QC), which plays a critical role in ensuring content delivered to both linear and nonlinear playout destinations meet all technical and operational requirements. The QC team is responsible for screening broadcast content through real-time monitoring and spot checks. In support of Peacock, Broadcast, Studio, International, and Digital Supply Chain workflows, QC also captures key metadata on longform assets that enables viewer-facing functionality such as "Skip Intro." All NBCUniversal longform content, promos, commercials, and graphics flow through QC for validation, with issues identified and escalated according to established operational procedures. QC operates at significant scale, processing extremely high content volumes with turnaround times that can be as short as 15 minutes. To ensure a high level of reliability and consistency, technicians complete an extensive training and certification process across multiple standard operating procedures, supporting near-continuous accuracy in a mission-critical environment. The Media Operations Specialist is a critical individual contributor within NBCUniversal's Media Operations organization, responsible for ensuring the accurate, timely, and reliable fulfillment of media content across NBCUniversal's distribution platforms. This role supports the end-to-end digital supply chain, including quality control, troubleshooting, workflow execution, and cross-functional coordination, while upholding operational reliability, technical accuracy, and service-level commitments. The Media Operations Specialist serves as both a hands-on operator on the QC team and a subject-matter resource, acting as an escalation point for complex issues and supporting continuous improvement through SOP development, training, and workflow optimization. Basic Requirements: - Execute day-to-day media operations workflows including quality control, and distribution for NBCUniversal content across broadcast, digital, and international platforms. - Perform thorough technical and content QC on digital media assets to ensure compliance with internal and external delivery specifications. - Validate encoded and transcoded files across multiple formats, codecs, and delivery profiles with a high expectation of accuracy and zero-defect output. - Support inbound and outbound asset workflows, ensuring assets are sourced, prepared, and delivered on time. - Troubleshooting & Escalation - Serve as an escalation point for technicians and operations staff for complex workflow, system, or asset-related issues. - Troubleshoot media prep, QC, and delivery issues in real time, following defined escalation and communication protocols. - Document issues, root causes, and resolutions, partnering with Supervisors, Engineering, Product, and Support teams to implement long-term fixes. - Workflow, SOPs & Continuous Improvement - Assist with the creation, maintenance, and publication of Standard Operating Procedures (SOPs) to ensure operational consistency and reliability. - Support testing, rollout, and implementation of new systems, tools, workflows, and process enhancements. - Identify opportunities to improve efficiency, reliability, and quality across media operations workflows. - Training & Collaboration - Support team training initiatives, including onboarding, workflow updates, and cross-training across media operations functions. - Assist Supervisors with maintaining training documentation and training matrices. - Partner closely with Program Operations, Technical Operations, QC, and other internal stakeholders to ensure successful asset fulfillment. - Perform additional duties as assigned. Qualifications Qualifications: - Minimum 2 years of experience in media operations, broadcast operations, post-production, media prep, or digital content fulfillment. - Working knowledge of digital media formats, file types, codecs, and industry standards (e.g., QuickTime, MXF, MPEG, MP4). - Experience performing technical quality control of video and audio content. - Proficiency with Microsoft Office tools (Word, Excel, PowerPoint). - Strong written and verbal communication skills with the ability to clearly document and escalate issues. - Proven ability to manage multiple priorities in a fast-paced, deadline-driven environment. - Demonstrated attention to detail and commitment to operational accuracy. Preferred Qualifications: • Experience working with media asset management, QC, and workflow systems. • Familiarity with non-linear editing/QC tools (Adobe Premiere, Avid, Iris QC Pro). • Experience supporting 24/7 or high-availability media operations environments. • Prior experience assisting with SOP creation or operational training. • Strong problem-solving skills and ability to adapt quickly. Additional Job Requirements: - Interested candidates must submit a resume/CV through www.nbcunicareers.com to be considered - Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. - Must have unrestricted employment authorization to work in the United States. - Must be at least 18 years old. - Must be willing and available to work any shift including overnight shifts, weekends, and holidays to meet the needs of a 24x7/365 operation, with possibility of schedule changes based on business needs and priorities. - Must be willing and able to view all content including that considered to be mature in nature, repetitive, and potentially controversial This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $60,000 - $80,000 We are accepting applications for this position on an ongoing basis. Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description Technical Operations, Engineering, Cyber Security, and AI within NBCU Operations and Technology division is an $900M+ operating cash flow ($1.2B FCF). The group functions as a global shared service within NBCUniversal performing critical functions including Media, Broadcast and Studio Operations & Production, Content Supply Chain, Information Technology and Engineering, as well as Cyber Security. The group operates from numerous locations around the world, including New York, New Jersey, Los Angeles, Denver, and London. The VP, Technical Operations Finance will act as a financial and strategic thought partner to the CIO & EVP Technical Operations as well as leaders within NBCU's AI, Finance, Engineering, Distribution, Content & Marketing Supply Chain, Information Security and Enterprise IT functions for NBCU. The VP, Technical Operations Finance will oversee core financial budgeting and pacing activities, strategic analysis, workforce management and key vendor insights across the organization's global footprint. The role will report to the Chief Financial Officer for Tech Ops, Engineering, and Cyber. Responsibilities • Establish standard operating rhythms to assist Tech Ops leaders and Controllership in overall management and direction of the business from a financial perspective including the development and implementation of business strategies, operational goals, and policies • Own consolidation, reporting and variance analysis for short-term and long-term planning and forecasting rhythms • Develop tools and processes to provide insights into critical strategic operational areas (e.g. Capital investment return analysis, Product time tracking, Capitalized Labor) • Provide leadership in the development of strategic financial objectives aligned with the long-range plan of the Tech Ops organization, including enterprise-wide Finance Transformation initiatives and AI initiatives. • Lead all core finance processes (budgets, pacing, estimate updates, long range plans) for the Tech Ops division • Structure, coach, and develop an outstanding team of 6 finance professionals based in New York • Lead the financial preparation and delivery of monthly op reviews • Engage and build relationships with adjacent business units to help drive efficiencies and growth opportunities for the business, ensuring transparency into the division financials. • Work to drive change as needed while also seeking to create buy-in and build consensus amongst internal stakeholders. • Develop strong relationships with the Tech Ops leadership team and help guide and influence their plans to ensure the division achieves its budgets and long-range plans. • Partner with finance peers to implement operational and financial best practices across the business, and ensure balance sheet stewardship and controllership • Exhibit at all times O&T's leadership principles, and ensure that the operations remain focused on reliability, availability, productivity, growth, and security Qualifications Basic Qualifications • Minimum of 8 years of financial experience, including advanced leadership and financial stewardship • Relevant senior financial management and leadership experience, preferably in a dynamic, matrixed organization • Experience managing financial metrics and forecasting in the media industry • Bachelor's degree in Finance, Accounting or related field Desired Qualifications • Media/Broadcast industry experience preferred • Strategic thinker who can be a credible thought leader in an experienced leadership team with an ability to move quickly to seize opportunities in a rapidly changing media landscape • Must demonstrate integrity, excellent judgment and business acumen, and the ability to play a significant executive role in the business and provide thoughtful, strategic insights to senior leadership that translate into successful business strategies • Strong leader and persuasive communicator with a vision, proven ability to self-motivate, work independently as well as collaboratively, and motivate and inspire a team; excellent writing and verbal presentation skills • Able to establish trust and rapport with both operating and financial leaders inside the organization as well as in adjacent organizations • Exceptional execution and focus with the ability to multi-task and lead wide ranging business initiatives • Strong project management skills • Proven leadership and management skills with the ability to recruit, develop, and retain a high performing financial organization and effectively deal with strong personalities • Must have a flexible, creative approach to the business and ability to modify their experience and knowledge base and adapt them to the organization • Prior CFO or P&L leadership a plus • Acts like an owner, not a renter Additional Information Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary: $200,000 - $270,000 (bonus & LTI eligible) Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

Role Description We are seeking a highly organised, systems-minded Business Systems & Operations Coordinator to work closely with the business owner and leadership team to build, document, improve, and maintain the operating systems of the business. This is not a traditional administration role. The successful candidate will help create visibility, structure, accountability, and consistency across the business through process documentation, reporting systems, workflow improvements, and operational coordination. The ideal candidate will have experience supporting a growing trades, construction, landscaping, or service-based business and understand what it takes to help a small business scale into a well-structured operation. This is more than just a VA role - We need someone who can work with limited direction, turn messy information into structure, document processes, prepare dashboards, and keep business improvement projects moving. The role will not involve any active management of people or major decision making - They will be coordinating systems, reporting, documentation, dashboards and follow-up. Responsibilities - Back Costing (Primary Focus) - Support project back-costing and profitability reporting. - Build and maintain a consistent back-costing process across every completed project. - System & Process Development - Build and maintain Standard Operating Procedures (SOPs). - Document business processes and operational workflows. - Develop and maintain process maps and operational documentation. - Create and manage company administration manuals. - Improve workflow visibility and process consistency across the business. - Support implementation of systems, automations, and operational improvements. - Reporting & Business Intelligence - Build and maintain KPI dashboards and performance reporting. - Coordinate weekly reporting cycles and action registers. - Assist management with operational data and performance visibility. - Ensure accurate reporting across key business functions. - Documentation & Knowledge Management - Organise and maintain cloud file structures and document control systems. - Manage company templates, forms, checklists, and registers. - Maintain software access registers and business documentation. - Ensure company information remains organised, accessible, and current. - Training & Team Support - Support recruitment, onboarding, and training administration. - Maintain skills matrices and training records. - Assist with development of onboarding systems and training resources. - Help ensure team members follow documented processes and procedures. - Support the creation and maintenance of role descriptions and performance frameworks. - Project Involvement & Coordination - Track business improvement initiatives and operational projects. - Prepare meeting agendas, notes, and follow-up action items. - Support accountability systems and workflow management. - Coordinate implementation of new operational systems and processes. - Assist leadership with strategic projects and operational planning. - Tools & Systems - Fergus – project management, job costing, back-costing, and operational reporting. - Xero – accounting and financial visibility. - Asana – operations management, project tracking, and task coordination. - Zapier & Airtable – CRM management, workflow automation, and business process integration. - Microsoft 365 – SharePoint, OneDrive, Excel, Teams, and document management. - Cloud-based reporting, documentation, and workflow tools. Qualifications - Previous experience supporting a growing trades, construction, landscaping, or service-based business. - Strong process documentation and SOP development skills. - Excellent organisational and administrative abilities. - Strong Excel and reporting capability. - Experience building systems, workflows, and operational processes. - High attention to detail and ability to work independently. - Comfortable managing multiple projects and priorities simultaneously. - Ability to work with light supervision while taking ownership of outcomes. Desirable - Experience with Fergus or similar job management software. - Experience supporting operational improvement projects. - Familiarity with KPI reporting and business performance dashboards. - Experience working in construction, trades, landscaping, or project-based businesses. Benefits - Play a pivotal role in helping a growing New Zealand business scale its operations. - Work directly with the owner and leadership team on meaningful business improvement initiatives. - Build systems, processes, and reporting frameworks that create lasting impact. - Enjoy a highly autonomous role where your ideas and contributions are valued. - Gain exposure to strategic planning, operational excellence, and business growth. - Develop expertise in process improvement, KPI reporting, workflow automation, and business systems. - Join a company committed to creating structure, accountability, and sustainable growth. - Work remotely during NZ business hours with a collaborative and supportive team.