Account Executive – Government
Location
Michigan
Posted
4 days ago
Salary
$78.1K - $140.8K / year
Seniority
Senior
Job Description
Account Executive – Government
T-Mobile
• Support the growth and retention of local government accounts through direct sales and account management activities. • Generate new sales opportunities and meet monthly sales and renewal targets through proactive outreach to government accounts. • Establish and maintain customer relationships to drive account growth, perform account reviews, and identify upsell and renewal opportunities. • Complete continuous training to maintain up-to-date knowledge of products, services, and sales methodologies. • Demonstrate professional and ethical conduct in interactions with customers and colleagues to support a collaborative work environment. • Responsible for other duties/projects as assigned by business management as needed.
Job Requirements
- High School Diploma/GED (Required)
- 3+ Years Selling to Government (State and Local) accounts. (Preferred)
- 3+ Years Extensive customer service experience (Preferred)
- 3+ Years of Business markets sales experience (Preferred)
- 3+ Years Wireless industry sales experience. (Preferred)
- 3+ Years Telesales or technical sales experience. (Preferred)
- Account Management Effectively manage customer accounts to ensure satisfaction and retention. (Required)
- Proven track record of delivering tailored solutions that meet specific client needs, ensuring high customer satisfaction and fostering long-term relationships. (Required)
- Attention To Detail Maintain accuracy and thoroughness in all tasks to ensure high-quality outcomes. (Required)
- Analyze and resolve complex issues efficiently by interpreting data to identify trends and inform decision-making. (Required)
- Develop and maintain strong relationships with clients and stakeholders. (Required)
- Skillfully negotiate terms and agreements to achieve favorable outcomes. (Required)
- Proficiency in using CRM systems such as Salesforce to manage customer interactions and sales activities, along with strong skills in Microsoft Office products, especially Excel, for data analysis and reporting. (Required)
- Strong verbal and written communication skills are crucial for customer interactions, presenting solutions, and team collaboration. (Required)
- Ability to create and deliver compelling presentations to potential and existing customers. (Required)
Benefits
- Medical, dental and vision insurance
- Flexible spending account
- 401(k)
- Employee stock grants
- Employee stock purchase plan
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Access to commuter and transit programs
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