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Hollis Cobb Associates logo
Hollis Cobb Associates

Healthcare Revenue Cycle Management - Front End to Back End

Customer Service Data Analyst

Data AnalystData AnalystPart TimeRemoteJuniorTeam 501-1,000Since 1977H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

0

Seniority

Junior

High School1 yr expExperience acceptedEnglish

Job Description

Customer Service Data Analyst

Hollis Cobb Associates

• Extensive knowledge of inventory tracking and other methods of resolving accounts discrepancies • Resolves billing or service problems by clarifying the clients dispute; determining the cause of the service problem, selecting and explaining the best solution to solve the service problem, expediting dispute correction or adjustment, and following up to ensure resolution • Audit and investigate to identify discrepancies between accounts and resolve them • Research payment and dispute documentation within company and client’s billing/payment systems • Provide backup documentation as justification of bill cancellations and adjustments • Maintains financial accounts by following up on payment promises and adjustments

Job Requirements

  • A high school diploma or equivalent is required; college degree in Business Administration or Accounting preferred
  • Previous experience in accounting or collections preferred
  • Previous experience auditing spreadsheets preferred
  • 1-2 years related experience preferred
  • Bilingual preferred

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

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