Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs. This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time. The OpportunityTo achieve our ambitious growth goals across Grammarly.com, Superhuman.com, and related web properties, we’re looking for a Group Manager of Growth and Website Content to join our broader Growth Marketing team. Reporting to the Director of Organic and Website Growth, you will manage a small team of content marketers who are each responsible for the growth and web content of an individual product line. Working with your team, you will turn company and Growth strategy into actionable website content strategies that drive acquisition, conversion, and product understanding. You will not directly own SEO or paid marketing channels, but you will partner closely with channel owners and cross-functional stakeholders—including Brand, Product, and Product Marketing—to ensure website content supports business priorities, user needs, and growth opportunities. This is a player-coach role. In addition to leading the team, you will be expected to contribute as an individual contributor by creating and updating high-priority content yourself—particularly content that represents our full suite of products and broader cross-site or cross-business themes. In this role, you will: Lead the Growth and Website Content Strategy - Own content strategy across websites and other owned surfaces, ensuring the right content is created, maintained, and prioritized for different audiences, products, and growth motions. - Plan and execute content roadmaps on annual and quarterly cadences, while staying flexible as business priorities evolve. - Partner with channel owners, brand, and product marketing on topical content strategy across both websites. Drive content strategy to drive growth via these topics. Manage and Grow a Small, High-Impact Team - Manage and coach a small team of growth and website content marketers, providing actionable feedback and supporting their long-term career development. - Help team members grow their content strategy and management skills by identifying patterns in their work, coaching strategic judgment, and helping them course-correct when needed. - Upskill the team on AI-assisted content creation, content engineering, and modern workflows that increase output without compromising quality. - Foster strong ownership and deep expertise, supporting embedded team members to connect business-unit needs to broader website and Growth goals. - Guide tradeoffs across competing priorities and keep the team focused on the highest-impact work. Own Content Execution and Operational Excellence - Oversee the creation and updating of content across our website portfolio, including key content types such as product pages, SEO content, paid landing pages, and others. - Contribute directly as an individual contributor by creating and updating select content yourself, especially content that describes our broader product suite, requires cross-portfolio ownership, or touches on areas of broad topical expertise. - Ensure your team delivers against roadmap commitments each quarter, using the right mix of internal resources, freelancers, AI-enabled workflows, and hands-on execution when needed. - Strengthen content systems and processes, including brief development, reviews, and quality control. - Drive AI content production best practices across the team, balancing speed and efficiency with high-quality, human-led ideation and editorial judgment. - Help shape the team’s tooling, workflows, and resourcing approach to scale content effectively. Qualifications - Has 7+ years of experience in content strategy, web marketing, growth content, website content management, or a related field, with 2+ years managing people. - Has demonstrated experience developing and executing website content strategies that support acquisition, conversion, and product or brand storytelling across complex web environments. - Experience implementing AI-assisted content workflows or content automation systems while maintaining strong editorial quality. - Is comfortable operating as a player-coach and can balance team leadership with direct, hands-on content creation and editing when needed. - Knows how to identify user intent and create content that meets that intent, using both qualitative inputs and quantitative data to make informed decisions. - Can connect brand and product frameworks to real user needs and translate strategy into effective website content. - Understands best practices for and has experience with creating SEO and AEO-focused pages, paid landing pages, and product-related web experiences, and brings working knowledge of SEO, website CRO, and paid acquisition. - Has strong operational judgment and can build roadmaps, briefs, processes, and quality-control mechanisms that help teams produce excellent content consistently. - Is a strong people manager who can coach content strategists and managers, support career growth, and elevate the quality of both strategy and execution. - Is able to meet in person for their team’s scheduled collaboration weeks, traveling if necessary to the hub where their team is based. - Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments. Bonus points for: - Experience working on high-traffic websites or multi-site portfolios. - Experience in AI, SaaS, productivity, or writing tools. - Experience working within CMS-driven web environments and helping teams scale content production systems. Compensation and BenefitsSuperhuman offers all team members competitive pay along with a benefits package encompassing the following and more: - Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) - Disability and life insurance options - 401(k) and RRSP matching - Paid parental leave - 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time - Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) - Annual professional development budget and opportunities Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined by compensation zone and may be modified in the future. We encourage you to applyAt Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

• Design short-form and long-form video assets for Meta, TikTok, and YouTube. • Create graphics for both performance marketing campaigns and organic social content. • Take a bank of assets and repurpose them into multiple formats and variations. • Utilize AI tools to optimize creative assets for engagement, reach, and conversion. • Collaborate with marketing teams to produce ad creatives that drive engagement and conversions. • Optimize visuals and videos for CTR, engagement, and campaign KPIs. • Implement A/B testing for creative variations to improve performance. • Use AI-driven insights to iterate and enhance content performance across platforms. • Brainstorm creative content ideas aligned with brand messaging with leadership input. • Support digital growth initiatives by producing content that fuels social media and paid campaigns. • Assist in scheduling, posting, and managing creative assets across channels. • Maintain an organized library of assets, templates, and video footage for easy access.

Role Description As a CX Content Specialist, you will play a critical role in developing, organizing, and maintaining high-quality internal and external content that supports the Customer Experience (CX) team, our customers, and cross-functional partners. You will work closely with Training, Quality, and Operations teams, as well as collaborate with Product, Marketing, and Legal stakeholders to ensure content is accurate, consistent, and aligned with brand standards. You will be responsible for managing content requests, maintaining our knowledge bases, and ensuring content enables CX teams to deliver a seamless customer experience. What You’ll Do - Create and refine CX content that aligns with Roadie’s voice and style, ensuring clarity, consistency, usability, and strong customer self-service outcomes. - Regularly audit internal and external Salesforce content for accuracy and relevance, partnering with the CX Enablement team to analyze user behavior, address content gaps, and improve resources. - Translate process maps and workflows provided by CX Operations Specialists into clear, digestible guides for CX team members. - Partner with Product and Marketing teams to stay current on feature rollouts, enhancements, and campaigns, ensuring CX teams are equipped with the most up-to-date resources and messaging. - Work with the Legal team to secure necessary approvals for external-facing content. - Prioritize and organize incoming content requests based on scope, urgency, and deadlines. - Ensure efficient and timely completion of deliverables based on KPIs set by the Content & Instructional Design Manager. - Develop and maintain CX team macros to ensure standardized, brand-aligned communication across customer interactions. - Deliver and manage internal communications for CX teams across communication channels. - Optimize the knowledge base’s search experience by staying current on Salesforce features and capabilities. - Provide regular updates to CX Enablement leadership regarding help center performance, content initiatives, and identified opportunities for knowledge improvement. Qualifications - Bachelor's degree in English, Communication, Technical Writing or a related field. - 2+ years of experience in technical writing or content development and creation. - Experience with content management systems and knowledge bases, Salesforce strongly preferred. - Ability to quickly grasp technical knowledge and convey relevant information in an engaging manner. - Tenacity for problem-solving with exceptional patience and persistence. - Excellent written and verbal communication skills, with an ability to communicate technical concepts to a nontechnical audience. - Ability to produce digestible, searchable, accessible content for a variety of audiences. - Self-starter and ability to work independently. Benefits - Competitive total rewards package. - 100% company-paid health insurance for yourself. - 401(k) with company match. - Tuition & student loan repayment assistance - yes, we’ll contribute directly to your student loans! - Remote-first environment. - Unlimited PTO. - Inclusive family leave policy that supports all new parents. - Paid Wellness Days in addition to Company holidays. - Monthly WFH stipend. - Paid sabbatical leave - tenured Roadies are given extra time to unplug, rest, and explore. - The technology you need to get the job done.

Role Description You lead the content team at Rankings.io and own the system that produces accurate, compliant, on-brand, high-performing legal content at scale. You build, coach, and develop the content managers and writers, set the standard for what good looks like, and create a culture where people do their best work and own their results. You own the editorial quality system and the final escalation path — ensuring the team has the standards, training, workflows, and accountability to produce excellent work consistently, without quality depending on you personally catching every issue. You don’t set content strategy or decide what gets written; you make sure the team that writes it is strong, and that what it produces performs and is right for the client every time. This is not a fit for someone who wants to personally write most of the content, operate primarily as an SEO strategist, or be the only person capable of catching quality issues. This role is for someone who builds the team, systems, and standards that make quality repeatable. What You Own - The content team — the content managers and writers, including the EEAT Content Manager. Their performance, growth, and consistent output against standard are yours. - Team development — coaching writers, editors, and managers, building their skills, and growing the next layer of editorial leadership so the team gets stronger over time. - People management rhythms — regular 1:1s, direct feedback, performance management when needed, hiring support, onboarding, role clarity, and growth paths for the content team. - Team culture and morale — a healthy, accountable, high-standard environment where people issues get surfaced and resolved at your level, not escalated upward. - The editorial quality system — the standards, workflows, training, and accountability that produce clean, consistent execution across every page type, so quality doesn’t depend on you personally reviewing everything. - Content accuracy and compliance — correct brand names every time, accurate client-specific information on every page, adherence to legal marketing and advertising laws, and legal information that is relevant and correct for the client’s practice area and jurisdiction. - Brand fidelity — every piece matches the client’s tone, voice, and brand before it leaves the building. - Content effectiveness — that what we publish performs in both traditional organic search and AI-driven search, and follows SEO best practices. - The content standards and SOPs that govern how the team writes, edits, and reviews — kept current as the landscape shifts. Your Number - Primary: Content quality and execution health — first-pass QA rate, post-publish error rate (wrong or missing brand names, incorrect client-specific information, legal-marketing or legal-accuracy issues), brand and compliance accuracy, and consistency against documented standards. This is what the role directly controls. - Supporting: Content performance vs. roadmap targets — the share of published content that achieves its intended SEO/visibility outcome (ranking movement, qualified organic traffic, AI-search citation) within the expected window. How you do the Job - You lead people. You run a team of content managers and writers — you coach them, develop them, hold them to a standard, and handle the performance and culture work that comes with that. - You own the quality system. Rather than personally catching every issue, you build the standards, workflows, training, and accountability that let the team produce excellent, accurate, on-brand, compliant work consistently. - You work primarily in: - Claude — your primary work surface for editorial judgment, quality governance, and accuracy and compliance review. - ClickUp — where content work and team tasks live; you direct, review, and manage your team through it rather than chasing status manually. - Notion — the doctrine library where content SOPs and standards are documented and kept current. - Ahrefs — to ground content performance review in real data. - You know SEO well enough to hold content to best practice, and you know legal marketing and advertising rules well enough to catch what a writer or strategist would miss. AI-Native Requirements - Owns the quality bar for what AI ships — governs the output of the article-drafting and content-qa skills, routing clean passes efficiently and personally governing the escalation and writer-feedback loop where AI surfaces problems. - Uses AI to enforce accuracy and compliance at scale — directs Claude to check for missing or incorrect brand names, client-specific detail errors, and legal-marketing red flags rather than relying solely on manual line-by-line review. - Uses Claude to surface quality patterns and recurring error types across the portfolio before doing manual analysis. - Directs Claude via ClickUp and Ahrefs to pull client data, brand details, and ranking signals without manual copy-paste. - Flags recurring content-workflow and QA bottlenecks to AI Ops for automation rather than absorbing manual workarounds. - Treats content built to perform in AI-driven search as a standard expectation, not an experiment — and makes sure the team knows how to meet it. Success Looks Like - At 6 months: The content team operates against a documented, current standard, and post-publish accuracy and compliance errors have dropped to near zero. - At 6 months: Team-level people and performance issues are being surfaced and resolved at your level. - At 12 months: Has developed the content managers and writers measurably — stronger output, clearer ownership, and at least one person grown into more responsibility. - At 12 months: Has built a team culture where the bar is self-sustaining — quality, accuracy, and brand fidelity no longer depend on you catching everything personally. - At 12 months: Client content is demonstrably performing in both organic and AI-driven search, with the team producing it consistently and on standard. Qualifications - Proven people leadership — you have built, coached, and developed a content or editorial team, managed performance directly, and owned the culture of a group. - Strong editorial command — you set a clear quality standard and hold a team accountable to it, across tone, accuracy, and brand. - Working knowledge of SEO and of legal marketing and advertising rules — enough to hold content to best practice and catch compliance and legal-accuracy issues. - Holds a high personal bar and refuses to let content go out merely adequate, off-brand, or unverified. - Bias toward action and follow-through — owns outcomes and team issues alike, moves decisions forward, and doesn’t wait to be chased. - Embraces and drives change — acts through ambiguity rather than waiting for perfect conditions. - Fluent and eager with AI tooling — sees automation as how the team operationalizes speed and quality at scale. Benefits - Starting Salary of $90,000; with compensation commensurate with experience - Fully Remote - Unlimited PTO - $100 Wellness Reimbursement Program - Quarterly training stipend for Professional Development - 401(k) with 3% Employer match (Safe Harbor) - 100% Employer-Paid Health Insurance What to Expect in the Interview Process - Human Resume Review: Your resume will be reviewed by our Talent Acquisition team: Real people, not AI. - One-Way Video Interview: Selected candidates will be sent a link to complete a one-way video interview. - Introductory Zoom Interview: Candidates who move forward will meet with the Hiring Manager(s) for a live Zoom interview. - Leadership Interview: Candidates advancing to the next stage will participate in a Zoom interview with our SVP of Digital Performance and Chief Operating Officer. - Executive Interview: Finalists will meet with our CEO or President for a final Zoom interview.